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e-mail

 
Dictionary: e-mail or e·mail also E-mail (ē'māl') pronunciation
 
n.
  1. A system for sending and receiving messages electronically over a computer network, as between personal computers.
  2. A message or messages sent or received by such a system.
tr.v., -mailed or -mailed also -mailed, -mail·ing or -mail·ing -mail·ing, -mails or -mails -mails.

To send (a message) by such a system.

[E(LECTRONIC) MAIL.]


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Sci-Tech Encyclopedia: Electronic mail
 

The asynchronous transmission of messages by using computers and data-communication networks. Historically, electronic mail (or e-mail) referred to any of a number of technologies that allowed people to send documents to one another through electronic means. It was frequently used to describe both wirephoto [the precursor of the facsimile (fax) machine] and telegraphy. Subsequently, usage of the term focused upon the narrower sense given above. See also Facsimile.

The use of electronic mail grew continuously until the late 1980s but never achieved widespread use outside of work groups or corporations. The limiting factor was the complicated addressing that had to be worked out before a message could be successfully transmitted.

There were two proposed methods to solve the problem of mail-system identification and routing. The Organization for International Standardization (ISO) formulated the X.400 standard, and the Internet community developed an extended use of the domain name system (DNS). Many impediments to the spread of X.400, such as high software costs and delays in standardization, caused the freely available DNS solution to become the de facto standard.

The DNS describes a worldwide distributed database in which each site maintains its own information about how to route messages to a computer within its administrative domain. A computer wishing to send a message to another asks the DNS for the routing information and uses the information returned to make the connection. This allows a person on virtually any online networking service to send mail to another person by giving only the personal identification and the e-mail system name of the recipient. See also Distributed systems (computers).

From the time the usage of the term narrowed to exclude facsimile until the early 1990s, generally only coded textual information could be transferred via e-mail. The transmission of nontextual data required special preprocessing, postprocessing, and prior arrangements between the sending and receiving parties. It was very difficult to make these kinds of transfers if the sending and receiving computers were different types.

This restriction was lifted with the adoption of the MIME (Multimedia Internet Mail Enhancements) standard. It described a way of encoding an arbitrary list of media types within a normal textual message in an operating-system-independent manner. Finally, different types of systems could send executable, sound, picture, movie, and other kinds of files to each other via e-mail. See also Multimedia technology.

The spread of electronic mail was also hampered by its lack of security. As mail was passed from one site to another closer to its destination, system administrators at each intermediate site could read messages. Also, the source of an e-mail message may be fairly easily forged to make it either untraceable or appear to come from another person. This limited the use of e-mail to so-called friendly applications. Public-key cryptography has been applied to e-mail messaging, notably in PEM (Privacy Enhanced Mail), in response to these security concerns. See also Computer security; Cryptography.

Since the communications speeds required for e-mail are quite modest, messages are sometimes transmitted by wireless means. Cell phones and personal digital assistants can send and receive e-mail through Earth-satellite relay. See also Internet; World Wide Web.


 

(Electronic-MAIL) The transmission of text messages from sender to recipient. E-mail messages can also be formatted with graphics like a brochure or Web page, an enhancement that many users like, but that creates more spam and a security risk (see HTML e-mail).

Users can send a mail message to a single recipient or to multiple users. In addition, JPEG photos as well as any other type of computer file may be attached to the message (see e-mail attachment). Mail is sent to a simulated mailbox in the organization's mail server until it is downloaded to the "in" mailbox in the user's computer.

The Messaging System and the Client

An e-mail system requires a messaging system, which is primarily a store and forward capability based on the Internet's Simple Mail Transfer Protocol (SMTP). A mail program (e-mail client), such as Outlook for Windows and Mail on the Mac, provides the user interface for mailboxes and send and receive functions. Popular e-mail services such as Gmail and Yahoo! Mail are Web based, in which case the Web browser is used as the mail program (see Internet e-mail service).

The Internet Changed It All

The Internet revolutionized e-mail by turning countless incompatible islands into one global system. Initially serving its own users, in the mid-1990s, the Internet began to act as a mail gateway between the major online services. It then became "the" messaging system for the planet. In the U.S., Internet mail is measured in the trillions of messages each year. To understand the difference between e-mail and fax, see e-mail vs. fax. See messaging system, instant messaging, read receipt and self-destructing e-mail.

The First E-mail on the Internet

In 1971, the first e-mail was typed into the Teletype terminal connected to the Digital Equipment PDP-10 in the rear of the picture below. The message was transmitted via ARPAnet, the progenitor of the Internet, to the PDP-10 in front. Dan Murphy, a Digital engineer, took this photo in the Bolt, Beranek and Newman datacenter. See ARPAnet.

Could They Have Imagined Spam?
When they sent this first message in 1971, could they ever have imagined the billions of e-mails that would follow in the years to come? (Image courtesy of Dan Murphy, www.opost.com/dlm)

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Marketing Dictionary: electronic mail (e-mail)
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Messages transmitted by computer over communications networks. The messages can be notes entered from an individual keyboard or electronic files stored in the computer or on a computer disk. They can be sent to one user at a time or broadcast to several users at the same time and usually take only a few minutes to arrive at their destination. Hence, e-mail is typically used to bypass regular postal service delivery (called snail mail by e-mail users) and to speed communications. Most computer networks have an e-mail system, although some are confined to a single computer network (as in an internal system within a small company), whereas others have gateways to other computer systems or networks, enabling the user to send messages anywhere to any system in the world. All on-line services and Internet service providers offer e-mail to subscribers. E-mail is fast, flexible, and reliable, and companies that are fully computerized make extensive use of it in the communication of internal and external messages, for relaying and confirming orders, sending press releases, announcing sales promotions, explaining price changes, updating scripts, confirming fund-raising pledges, offering camera-ready copy to publications, and a host of other business communications. An analysis in 1998 indicates that there are 25 million e-mail users sending 15 billion messages per year.

 
Accounting Dictionary: Electronic Mail (E-Mail)
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Document transmitted electronically from the user's computer or terminal to an information service. Accountants and their clients can take advantage of electronic mail to transmit essential messages. With electronic mail, each user in the system has a "mailbox," which receives, holds, and sends information to others. The information sent may be spreadsheets, reports, memos, and so forth.

 

Electronic mail, or e-mail, is a method of communicating whereby an individual uses a computer or other electronic device to compose and send a message to another individual. Messages may be sent through computer systems linked by a network, through modems using telephone lines, or, in some cases, through wireless transmissions.

While some systems provide links only within a company's particular e-mail system, the prevailing trend is for e-mail users to be able to send e-mail to anyone in the world. In order to send an e-mail message, each party must have an e-mail address. The address is composed of an identifying name, an @ sign, the name of the fileserver where the account is located, and a domain name. Typical domain names are com (commercial), gov (government), edu (schools), and org (organization). An example of an e-mail address would be marysmith@linc.lincoln.com. In order to send a message outside the company e-mail system, the complete address must be used.

Address book: Most electronic mail systems offer an address book feature. The address book provides a place to store e-mail addresses, which can often be complex and difficult to remember. The address book can also be used to develop mailing lists. For example, if six friends frequently communicate, a user might list all their addresses in a folder in the address book. The folder would have a name such as "My Friends." Then the user could quickly send a message to all six friends at one time by addressing the message to "My Friends" rather than to each individual user.

Attachments: While the majority of e-mail messages are composed of text, e-mail users are sending increasingly complex messages with accompanying attachments. Users can send documents by using an attachment feature of the e-mail package. The attachment feature allows the user to specify where an electronic file—such as a text document, a spreadsheet, or a graphics presentation—is located and then to send a copy by e-mail. Attachments can also be sent to a list of people in one e-mail message. This feature has greatly enhanced the ability of people at a distance to work together. For example, if two people are planning a presentation at a conference, they can attach outlines of the presentation as well as slides of the actual presentation and transmit them for revision or review.

Photographs can also be attached to e-mail messages, in the same way as another file can. One caution is that multimedia files including photos can be quite large and take a longer time to send. With the additional use of digital cameras and/or scanners, photographs that are valuable to business are easier to send than ever before.

Deleting a message: After reading an incoming e-mail message, the reader may decide that the message does not need to be saved. All e-mail systems have a feature to allow for quick deletion of messages. However, many systems convey the deleted message to a trash file that will allow the message to be recalled. To delete the message from the individual computer, the message in the trash file must also be deleted. Even after this double deletion, the message may still be accessible. Large computer systems periodically back up all mail, so the message may be floating around in the organization's computer memory backup for a much longer time.

Forwarding a message: At times, the reader of a message may decide to forward a message to a third party. The person sending e-mail has no control over what the receiver will do with the message. The receiver can easily forward the message to one individual or a list of individuals.

Replying to a message: If the reader wishes to respond to an e-mail message, the reply feature provides a quick way to answer the message without keying in the e-mail address of the person who sent it. There is a common e-mail faux pas, however, that should be avoided. If a message has been sent to a list and one reader replies to the person who sent the message by using the reply feature, that reply may be sent to everyone on the list. For example, a conference coordinator sends a reminder message to a list of 500 people who will be attending a conference. One of the respondents has a question about whether his or her registration has arrived and replies to the message using the reply feature. Since the original message was sent to a list, it is quite possible that using the reply feature will result in that individual's message being transmitted to all 500 people on the list instead of only to the original sender. This is a common violation of "netiquette," a term that refers to using courtesy on the Internet.

Netiquette: Using the correct etiquette helps people respond correctly in their environment. For example, eating peas with a knife, interrupting a speaker, and not introducing people are examples of poor etiquette. Poor etiquette can also exist in the electronic environment. A few things that could be considered violations of netiquette are flaming (sending an immediate, angry overreaction to an e-mail message), shouting (typing a message in all capital letters), forwarding personal messages without permission, and sending a personal message to an entire list. Other problems include preparing a list that includes individuals who have no interest in the topic and bombarding them with e-mail, sending e-mail messages that criticize others, and using emoticons (typed symbols to indicate expressions) in business e-mail. Just as an understanding of good manners helps one move effectively in society, so an understanding of netiquette helps one perform effectively in electronic communication.

Privacy of e-mail: One of the controversies surrounding electronic mail has been the issue of privacy. The term "mail" seems to imply the same safeguards that one has when using the U.S. Postal Service. These safeguards include the right to open your own mail and legal protection from those who would tamper with your mail. Electronic mail, however, may not include these safeguards.

Courts have upheld the right of corporations to review the e-mail of employees who use company resources such as hardware, software, and/or company time to compose and send e-mail messages. It is the court's position that a company has the right to read the e-mail of employees is especially strong for those companies who have an e-mail policy in place.

Employees should be judicious in their use of e-mail and should not put in electronic writing anything they would not write on paper for public distribution. Both individuals and companies have seen their e-mail communications come back to haunt them in the media and in court. For example, some plaintiffs in sexual harassment cases have used negative e-mail messages sent by company employees to establish the legal definition of a hostile working environment. Others have seen their e-mail admitted in court as proof of their beliefs and actions that may disagree with their sworn testimony.

Electronic mail policy: Many organizations have implemented e-mail policies in the workplace. A good policy clearly defines an employer's expectations about how e-mail should be used by employees. If personal e-mail is acceptable, conditions for its use are outlined in the policy. In addition, a process should be developed so employees can indicate their understanding of the e-mail policy in place.

Volume of electronic mail messages: A concern for many employees is the large number of e-mail messages that they receive and are expected to respond to on a daily basis. Some e-mail systems allow the sender to assign a priority rating to the message. In this way priority messages are flagged. Other systems rely on the subject line. For that reason, a concise subject line that clearly defines the message is an asset when a reader reviews the message. The subject line will help the reader decide when the message should be read. A message from an unknown sender with no subject line may not be evaluated very quickly.

Organizing electronic mail messages: As e-mail messages arrive, the reader can reply, forward, or delete them. The reader can also save or store messages. E-mail systems allow the reader to set up filters to organize incoming messages and folders to organize messages that should be stored. The reader then merely transfers the message to the appropriate folder. This action will clear the inbox of messages and provide a logical arrangement to locate messages by sender or by topic.

Response speed: Just as it is easier to send an e-mail message than to mail a letter or, in many cases, to attempt to phone someone, the amount of time allowed for a response has also decreased. While a letter may take two to three days to travel to its destination, an e-mail message is transmitted almost instantaneously. Few would expect an answer to a letter within a week of sending it. However, the tolerance for a slow e-mail response has dwindled. Seldom would a person sending an e-mail message expect to wait two to three days for a response. If the first e-mail message elicits no response, the sender may send follow-up messages or attempt some other means of communication if a timely response is not received.

Junk mail or spam: Junk mail, or spam, can arrive in the inbox in the form of chain letters, unsolicited advertisements, warnings (usually not founded in fact) about viruses or files, and other non-business information. The difference between the junk mail received via the U.S. Postal Service and the junk mail received through e-mail is that the former can be quickly discarded. The junk mail received via e-mail, however, is more difficult to get rid of and ties up the company's resources as well. Some corporations use procedures to block junk mail, or spam, from entering their e-mail systems. Some users find that friends or acquaintances can be the worst violators and are too willing to pass along unnecessary information they have found on the Internet.

Bibliography

Bicknell, David. (1999). "E-Mails That Could Cost Millions." Computer Weekly January 28:26.

Flynn, Nancy, and Flynn, Tom. (1998). Writing Effective E-Mail: Improving Your Electronic Communication. Menlo Park, CA: Crisp Publications.

Gleeson, Kerry. (1998). The High-Tech Personal Efficiency Program: Organizing Your Electronic Resources to Maximize Your Time and Efficiency. New York: Wiley.

Hartman, Diane B., and Nantz, Karen. (1996). The 3 R's of E-Mail: Risks, Rights, and Responsibilities. Menlo Park, CA: Crisp Publications.

Levin, John R., and Baroudi, Carol. (1997). E-Mail for Dummies, 2d ed. Foster City, CA: IDG Books Worldwide.

Mead, Hayden, and Hill, Brad. (1997). The On-Line/E-Mail Dictionary. New York: Berkley Publishing Group.

Overly, Michael R. (1999). E-Policy: How to Develop Computer, E-Policy, and Internet Guidelines to Protect YourCompany and Its Assets. AMACOM. Boulder, CO: Net Library, Inc.

Schwartz, Alan, and Ferguson, Paula. (1998). Managing Mailing Lists. Cambridge, England: O'Reilly and Associates, Inc.

Tuten, Tracy L., Urban, David J., and Gray, George. (1998). "Electronic Mail as Social Influence in Downsized Organizations." Human Resource Management 37(3,4):249-261.

[Article by: MARSHA L. BAYLESS]

 
Hacker Slang: email
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(also written ‘e-mail’ and ‘E-mail’)

1. n. Electronic mail automatically passed through computer networks and/or via modems over common-carrier lines. Contrast snail-mail, paper-net, voice-net. See network address.

2. vt. To send electronic mail.

Oddly enough, the word emailed is actually listed in the OED; it means “embossed (with a raised pattern) or perh. arranged in a net or open work”. A use from 1480 is given. The word is probably derived from French émaillé (enameled) and related to Old French emmailleüre (network). A French correspondent tells us that in modern French, ‘email’ is a hard enamel obtained by heating special paints in a furnace; an ‘emailleur’ (no final e) is a craftsman who makes email (he generally paints some objects (like, say, jewelry) and cooks them in a furnace).

There are numerous spelling variants of this word. In Internet traffic up to 1995, ‘email’ predominates, ‘e-mail’ runs a not-too-distant second, and ‘E-mail’ and ‘Email’ are a distant third and fourth.


 

Messages and other data exchanged between individuals using computers in a network. An e-mail system allows computer users to send text, graphics, and sometimes sounds and animated images to other users. It developed from large organizations using an internal messaging system as a communication link among employees. The mass provision of e-mail addresses for private individuals by Internet service providers led to the development of e-mail as a system to supplement or replace communication by letter.

For more information on e-mail, visit Britannica.com.

 
US History Encyclopedia: Electronic Mail
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The exact origins of electronic mail (or E-mail) are difficult to pinpoint, since there were many nearly simultaneous inventions, few of which were patented or widely announced. According to the standard account, computer-based messaging systems emerged alongside computer networks of the early 1960s, such as the pioneering "time-sharing" computer system installed on the campus of Massachusetts Institute of Technology (MIT). The MIT system and those that followed were intended to allow multiple users, sometimes spread out in various computer labs around campus, to access a central computer using keyboard and monitor terminals. The geographic dispersion of the terminals led to a desire for a convenient text message service. The resulting service at MIT was called "Mailbox," and may have been the first, but there were many similar programs written at about the same time.

By all accounts the first electronic mail program intended to transmit messages between two computers was written in 1972 by the engineer Ray Tomlinson of the company Bolt, Baranek and Newman [BBN]. MIT and BBN were both involved in the development of Advanced Research Projects Agency Network (ARPANET), the computer network that became the basis of the current Internet. In modifying Mailbox for this purpose, Tomlinson contributed the now-ubiquitous use of the "@" character to separate one's unique user name from the name of the host computer.

One of the well-known anecdotes of ARPANET lore is the way that the network, intended for research purposes, was regularly used for sending electronic mail messages. Indeed, electronic mail, along with the electronic bulletin board, became by far the most popular applications by the mid-1970s. As the volume of mail grew, programmers at various institutions around the United States and in Europe collaboratively improved the mail system and imposed technical standards to allow universal service.

It was estimated that less than ten thousand electronic mail messages were being transmitted per day in 1976, compared to about 140 million postal messages. By the end of the decade there were an estimated 400,000 unique electronic mailboxes across the country.

The relatively unplanned growth of the Internet (successor to ARPANET) makes it difficult to track the diffusion of electronic mail usage after the 1970s. In addition to the Internet, a host of mutually incompatible "dial-up" networks (such as Compuserve) existed, many of which also fostered the growth of E-mail usage. Many of these services were later absorbed into the Internet.

E-mail gained many new users as universities began making Internet service available to most students, and as corporations such as IBM encouraged its use on private networks by managers and executives. By the 1990s, E-mail came to refer only to electronic messaging via the Internet, which had now linked most of the previously separate computer networks in the United States.

Like the personal computer itself, E-mail usage by businesses became common several years before individuals began using it at home. Yet by the late 1990s, approximately forty percent of all American householders owned a computer, and twenty-six percent of those families had Internet access. An estimated 81 million E-mail users generated 3.4 trillion messages in 1998.

Bibliography

Abbate, Janet. Inventing the Internet. Boston: MIT Press, 1999.

—David Morton

 
Columbia Encyclopedia: electronic mail
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electronic mail or e-mail, the electronic transmission of messages, letters, and documents. In its broadest sense electronic mail includes point-to-point services such as telegraph and facsimile (fax) systems. It is commonly thought of, however, in terms of computer-based message systems where the electronic text file that is received can be edited, replied to, excerpted, or even pasted into another electronic document that can be used or manipulated by a word processor, desktop publishing system, or other computer program. Users of such systems, called store-and-forward or mailbox systems, can broadcast messages to multiple recipients, read and discard messages, file and retrieve messages, or forward messages to other users. Extensions to e-mail allow the user to add graphics and sound to messages, and files can be attached to e-mails. Computer-based messaging can take place on a single computer, a computer network, or across gateways linking different computer networks (as through the Internet). With the increasing use of e-mail, unsolicited commercial e-mail, known as spam, has become a significant problem. E-mail, especially through attachments, has also become a means for disseminating computer viruses and other malicious programs.

Bibliography

See D. Angell and B. Heslop, The Elements of E-Mail Style: Communicate Effectively Via Electronic Mail (1994); N. A. Cox, ed., Handbook of Electronic Messaging (1998); J. Tunstall, Better, Faster Email: Getting the Most Out of Email (1999).


 
Science Q&A: What is e-mail?
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Electronic mail, also known as E mail or e-mail, uses communication facilities to transmit messages. Many systems use computers as transmitting and receiving interfaces, but fax communication is also a form of E mail. A user can send a message to a single recipient, or to many. Different systems offer different options for sending, receiving, manipulating text, and addressing. For example, a message can be "registered," so that the sender is notified when the recipient looks at the message (though there is no way to tell if the recipient has actually read the message). Many systems allow messages to be forwarded. Usually messages are stored in a simulated "mailbox" in the network server or host computer; some systems announce incoming mail if the recipient is logged onto the system. An organization (such as a corporation, university, or professional organization) can provide electronic mail facilities; national and international networks can provide them as well. In order to use e-mail, both sender and receiver must have accounts on the same system or on systems connected by a network.

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Law Encyclopedia: E-Mail
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This entry contains information applicable to United States law only.

As part of the revolution in high-tech communications, electronic mail, or E-mail, has soared in popularity since appearing in the mid-1980s. Over 40 million U.S. residents now regularly "E-mail" each other by computer. Faster and cheaper than traditional mail, this correspondence is commonly sent over office networks, through national services such as CompuServe Incorporated and MCI Mail, and across the global computer network known as the Internet. It is, however, less secure than traditional mail, even though federal law protects E-mail from unauthorized tampering and interception. Under the Electronic Communications Privacy Act of 1986 (ECPA) (Pub. L. No. 99-508, Oct. 21, 1986, 100 Stat. 1848), third parties are forbidden to read private E-mail. However, a loophole in the ECPA that allows employers to read their workers' E-mail has proved especially controversial. This has provoked several lawsuits and produced legislative and extralegal proposals to increase E-mail privacy.

Congress meant to increase privacy by passing the ECPA. Lawmakers took note of increasingly popular communications devices that were readily susceptible to eavesdropping— cellular telephones, pagers, satellite dishes, and E-mail. The law updated existing federal criminal codes in order to qualify these emerging technologies for constitutional protection under the Fourth Amendment. In the case of E-mail, Congress gave it most of the protection already accorded by law to traditional mail. Just as postal employees cannot divulge information about private mail to third parties, neither can E-mail services. The law provides criminal and civil penalties for violators: In cases of third-party interception, it establishes fines of up to $5,000 and prison sentences of up to six months. In cases of industrial espionage— where privacy is invaded for purposes of commercial advantage, malicious destruction, or private commercial gain — it establishes fines of up to $250,000 and prison sentences of up to one year. As with traditional mail, law enforcement agencies can seize E-mail as evidence in criminal investigations, and litigants can subpoena it in civil lawsuits.

To protect against disclosure of private or sensitive information, some attorneys advise employers and employees to exercise caution with E-mail, since it can be subpoenaed. Some experts have advised users to delete their E-mail regularly, and even to avoid saving it in the first place. Still others advocate the use of encryption software, which scrambles messages and makes them unreadable without a digital password.

 
Abbreviations: E-MAIL
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is short for:

Meaning Category
Electronic MailGovernmental->Military
Every MAil In LongMiscellaneous->Funnies

Click here to submit an acronym.


 
Word Tutor: email
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pronunciation

IN BRIEF: n. - (computer science) a system of world-wide electronic communication in which a computer user can compose a message at one terminal that is generated at the recipient's terminal when he logs in v. - Communicate electronically on the computer.

 
Wikipedia: E-mail
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Electronic mail, often abbreviated as email or e-mail, is a method of exchanging digital messages, designed primarily for human use. E-mail systems are based on a store-and-forward model in which e-mail computer server systems accept, forward, deliver and store messages on behalf of users, who only need to connect to the e-mail infrastructure, typically an e-mail server, with a network-enabled device (e.g., a personal computer) for the duration of message submission or retrieval. Rarely is e-mail transmitted directly from one user's device to another's.

An electronic mail message consists of two components, the message header, and the message body, which is the email's content. The message header contains control information, including, minimally, an originator's email address and one or more recipient addresses. Usually additional information is added, such as a subject header field.

Originally a text-only communications medium, email is extended to carry multi-media content attachments, which were standardized in with RFC 2045 through RFC 2049, collectively called, Multipurpose Internet Mail Extensions (MIME).

The foundation for today's global Internet e-mail service was created in the early ARPANET and standards for encoding of messages were proposed as early as, for example, in 1973 (RFC 561). An e-mail sent in the early 1970s looked very similar to one sent on the Internet today. Conversion from the ARPANET to the Internet in the early 1980s produced the core of the current service.

Network-based email was initially exchanged on the ARPANET in extensions to the File Transfer Protocol (FTP), but is today carried by the Simple Mail Transfer Protocol (SMTP), first published as Internet Standard 10 (RFC 821) in 1982. In the process of transporting email messages between systems, SMTP communicates delivery parameters using a message envelope separately from the message (headers and body) itself.

Contents

Spelling

There are several spelling variations, which are occasionally the the cause of vehement disagreement.[1][2]

e-mail is recommended by several prominent journalistic and technical style guides. [3][4][5][6]
email is the form required by newer RFCs and IETF working groups [7] and is also recognized in many dictionaries.[8][9][10][11][12]

Less common forms include eMail and simply mail.

mail was the form used in the original RFC - the service is referred to as mail, and a single piece of electronic mail is called a message.[13][14][15]
eMail, with the letter M capitalized, was common with ARPANET users and early developers from Unix, CMS, AppleLink, eWorld, AOL, GEnie, and HotMail.[citation needed]
EMail is the form which has always been used in RFCs for the "Author's Address"[14][15], and is expressly required "...for historical reasons...".[16]

Origin

E-mail predates the inception of the Internet, and was in fact a crucial tool in creating the Internet.

MIT first demonstrated the Compatible Time-Sharing System (CTSS) in 1961.[17] It allowed multiple users to log into the IBM 7094[18] from remote dial-up terminals, and to store files online on disk. This new ability encouraged users to share information in new ways. E-mail started in 1965 as a way for multiple users of a time-sharing mainframe computer to communicate. Although the exact history is murky, among the first systems to have such a facility were SDC's Q32 and MIT's CTSS.

Host-based mailsystems

The original email systems allowed communication only between users who logged into the one host or "mainframe", but this could be hundreds or thousands of users within a company or university. By 1966 (or earlier, it is possible that the SAGE system had something similar some time before), such systems allowed email between different companies as long as they ran compatible operating systems, but not to other dissimilar systems.

Examples include BITNET, IBM PROFS, Digital All-in-1 and the original Unix mail.

LAN-based mailsystems

From the early 1980s networked personal computers on LANs became increasingly important - and server-based systems similar to the earlier mainframe systems developed, and again initially allowed communication only between users logged into the one server, but these also could generally be linked between different companies as long as they ran the same email system and (proprietary) protocol.

Examples include cc:Mail, WordPerfect Office, Microsoft Mail, Banyan VINES and Lotus Notes - with various vendors supplying gateway software to link these incompatible systems.

Attempts at Interoperability

  • Novell briefly championed the open MHS protocol
  • uucp was used as an open "glue" between differing mail systems
  • X.400 in the early 1990s was mandated for government use under GOSIP but almost immediately abandoned by all but a few — in favour of ARPANET SMTP

The rise of ARPANET-based mail

The ARPANET computer network made a large contribution to the development of e-mail. There is one report that indicates experimental inter-system e-mail transfers began shortly after its creation in 1969.[19] Ray Tomlinson initiated the use of the "@" sign to separate the names of the user and their machine in 1971.[20] The ARPANET significantly increased the popularity of e-mail, and it became the killer app of the ARPANET.

Most other networks had their own email protocols and address formats; as the influence of the ARPANET and later the Internet grew, central sites often hosted email gateways that passed mail between the Internet and these other networks. Internet email addressing is still complicated by the need to handle mail destined for these older networks. Some well-known examples of these were UUCP (mostly Unix computers), BITNET (mostly IBM and VAX mainframes at universities), FidoNet (personal computers), and DECNET (various networks).

An example of an Internet email address that routed mail to a user at a UUCP host:

hubhost!middlehost!edgehost!user@uucpgateway.somedomain.example.com

This was necessary because in early years UUCP computers did not maintain (or consult servers for) information about the location of all hosts they exchanged mail with, but rather only knew how to communicate with a few network neighbors; email messages (and other data such as Usenet News) were passed along in a chain among hosts who had explicitly agreed to share data with each other.

Operation overview

The diagram to the right shows a typical sequence of events[21] that takes place when Alice composes a message using her mail user agent (MUA). She enters the e-mail address of her correspondent, and hits the "send" button. How e-mail works

  1. Her MUA formats the message in e-mail format and uses the Simple Mail Transfer Protocol (SMTP) to send the message to the local mail transfer agent (MTA), in this case smtp.a.org, run by Alice's Internet Service Provider (ISP).
  2. The MTA looks at the destination address provided in the SMTP protocol (not from the message header), in this case bob@b.org. An Internet e-mail address is a string of the form localpart@exampledomain. The part before the @ sign is the local part of the address, often the username of the recipient, and the part after the @ sign is a domain name or a fully qualified domain name. The MTA resolves a domain name to determine the fully qualified domain name of the mail exchange server in the Domain Name System.
  3. The DNS server for the b.org domain, ns.b.org, responds with any MX records listing the mail exchange servers for that domain, in this case mx.b.org, a server run by Bob's ISP.
  4. smtp.a.org sends the message to mx.b.org using SMTP, which delivers it to the mailbox of the user bob.
  5. Bob presses the "get mail" button in his MUA, which picks up the message using the Post Office Protocol (POP3).

That sequence of events applies to the majority of e-mail users. However, there are many alternative possibilities and complications to the e-mail system:

  • Alice or Bob may use a client connected to a corporate e-mail system, such as IBM Lotus Notes or Microsoft Exchange. These systems often have their own internal e-mail format and their clients typically communicate with the e-mail server using a vendor-specific, proprietary protocol. The server sends or receives e-mail via the Internet through the product's Internet mail gateway which also does any necessary reformatting. If Alice and Bob work for the same company, the entire transaction may happen completely within a single corporate e-mail system.
  • Alice may not have a MUA on her computer but instead may connect to a webmail service.
  • Alice's computer may run its own MTA, so avoiding the transfer at step 1.
  • Bob may pick up his e-mail in many ways, for example using the Internet Message Access Protocol, by logging into mx.b.org and reading it directly, or by using a webmail service.
  • Domains usually have several mail exchange servers so that they can continue to accept mail when the main mail exchange server is not available.
  • E-mail messages are not secure if e-mail encryption is not used correctly.

Many MTAs use to accept messages for any recipient on the Internet and do their best to deliver them. Such MTAs are called open mail relays. This was very important in the early days of the Internet when network connections were unreliable. If an MTA couldn't reach the destination, it could at least deliver it to a relay closer to the destination. The relay stood a better chance of delivering the message at a later time. However, this mechanism proved to be exploitable by people sending unsolicited bulk e-mail and as a consequence very few modern MTAs are open mail relays, and many MTAs don't accept messages from open mail relays because such messages are very likely to be spam.

Message format

The Internet e-mail message format is defined in RFC 5322 and a series of RFCs, RFC 2045 through RFC 2049, collectively called, Multipurpose Internet Mail Extensions, or MIME. Although as of July 13, 2005, RFC 2822 is technically a proposed IETF standard and the MIME RFCs are draft IETF standards,[22] these documents are the standards for the format of Internet e-mail. Prior to the introduction of RFC 2822 in 2001, the format described by RFC 822 was the standard for Internet e-mail for nearly 20 years; it is still the official IETF standard. The IETF reserved the numbers 5321 and 5322 for the updated versions of RFC 2821 (SMTP) and RFC 2822, as it previously did with RFC 821 and RFC 822, honoring the extreme importance of these two RFCs. RFC 822 was published in 1982 and based on the earlier RFC 733 (see[23]).

Internet e-mail messages consist of two major sections:

  • Header — Structured into fields such as summary, sender, receiver, and other information about the e-mail.
  • Body — The message itself as unstructured text; sometimes containing a signature block at the end. This is exactly the same as the body of a regular letter.

The header is separated from the body by a blank line.

Message header

Each message has exactly one header, which is structured into fields. Each field has a name and a value. RFC 5322 specifies the precise syntax.

Informally, each line of text in the header that begins with a printable character begins a separate field. The field name starts in the first character of the line and ends before the separator character ":". The separator is then followed by the field value (the "body" of the field). The value is continued onto subsequent lines if those lines have a space or tab as their first character. Field names and values are restricted to 7-bit ASCII characters. Non-ASCII values may be represented using MIME encoded words.

Header fields

The message header should include at least the following fields:

  • From: The e-mail address, and optionally the name of the author(s). In many e-mail clients not changeable except through changing account settings.
  • To: The e-mail address(es), and optionally name(s) of the message's recipient(s). Indicates primary recipients (multiple allowed), for secondary recipients see Cc: and Bcc: below.
  • Subject: A brief summary of the topic of the message.
  • Date: The local time and date when the message was written. Like the From: field, many email clients fill this in automatically.
  • Message-ID: Also an automatically generated field; used to prevent multiple delivery and for reference in In-Reply-To: (see below).

Note that the "To:" field is not necessarily related to the addresses to which the message is delivered. The actual delivery list is supplied separately to the transport protocol, SMTP, which may or may not originally have been extracted from the header content. The "To:" field is similar to the addressing at the top of a conventional letter which is delivered according to the address on the outer envelope. Also note that the "From:" field does not have to be the real sender of the e-mail message. One reason is that it is very easy to fake the "From:" field and let a message seem to be from any mail address. It is possible to digitally sign e-mail, which is much harder to fake, but such signatures require extra programming and often external programs to verify. Some Internet service providers do not relay e-mail claiming to come from a domain not hosted by them, but very few (if any) check to make sure that the person or even e-mail address named in the "From:" field is the one associated with the connection. Some Internet service providers apply e-mail authentication systems to e-mail being sent through their MTA to allow other MTAs to detect forged spam that might appear to come from them.

Other common header fields include (see RFC 4021, RFC 2076 or RFC 2822 for more):

  • Bcc: Blind Carbon Copy; addresses added to the SMTP delivery list but not (usually) listed in the message data, remaining invisible to other recipients.
  • Cc: Carbon copy; Many e-mail clients will mark e-mail in your inbox differently depending on whether you are in the To: or Cc: list.
  • Content-Type: Information about how the message is to be displayed, usually a MIME type.
  • In-Reply-To: Message-ID of the message that this is a reply to. Used to link related messages together.
  • Precedence: commonly with values "bulk", "junk", or "list"; used to indicate that should automated "vacation" or "out of office" responses should not be returned for this mail, eg. to prevent vacation notices from being sent to all other subscribers of a mailinglist.
  • Received: Tracking information generated by mail servers that have previously handled a message, in reverse order (last handler first).
  • References: Message-ID of the message that this is a reply to, and the message-id of the message the previous was reply a reply to, etc.
  • Reply-To: Address that should be used to reply to the message.
  • Sender: Address of the actual sender acting on behalf of the author listed in the From: field (secretary, list manager, etc.).
  • X-Face: Small icon.

IANA maintains a list of standard header fields.

Message body

Content encoding

E-mail was originally designed for 7-bit ASCII.[24] Much e-mail software is 8-bit clean but must assume it will communicate with 8-bit servers and mail readers. The MIME standard introduced character set specifiers and two content transfer encodings to enable transmission of non-ASCII data: quoted printable for mostly 7 bit content with a few characters outside that range and base64 for arbitrary binary data. The 8BITMIME extension was introduced to allow transmission of mail without the need for these encodings but many mail transport agents still do not support it fully. In some countries, several encoding schemes coexist; as the result, by default, the message in a non-Latin alphabet language appears in non-readable form (the only exception is coincidence, when the sender and receiver use the same encoding scheme). Therefore, for international character sets, Unicode is growing in popularity.

Plain text and HTML

Both plain text and HTML are used to convey e-mail. While text is certain to be read by all users without problems, there is a perception[citation needed] that HTML-based e-mail has a higher aesthetic value, assuming the recipient uses an e-mail client that will properly show the HTML markup. This is not always the case, especially among the technological savvy and bandwidth-constrained users. Advantages of HTML include the ability to include inline links and images, set apart previous messages in block quotes, wrap naturally on any display, use emphasis such as underlines and italics, and change font styles. HTML e-mail messages often include an automatically-generated plain text copy as well, for compatibility reasons. Disadvantages include the increased size of the email, privacy concerns about web bugs, abuse of HTML email as a vector for phishing attacks and the spread of malicious software.[25]

Servers and client applications

The interface of an e-mail client, Thunderbird.

Messages are exchanged between hosts using the Simple Mail Transfer Protocol with software programs called mail transfer agents. Users can retrieve their messages from servers using standard protocols such as POP or IMAP, or, as is more likely in a large corporate environment, with a proprietary protocol specific to Lotus Notes or Microsoft Exchange Servers. Webmail interfaces allow users to access their mail with any standard web browser, from any computer, rather than relying on an e-mail client.

Mail can be stored on the client, on the server side, or in both places. Standard formats for mailboxes include Maildir and mbox. Several prominent e-mail clients use their own proprietary format and require conversion software to transfer e-mail between them.

Accepting a message obliges an MTA to deliver it, and when a message cannot be delivered, that MTA must send a bounce message back to the sender, indicating the problem.

Filename extensions

Upon reception of e-mail messages, e-mail client applications save message in operating system files in the filesystem. Some clients save individual messages as separate files, while others use various database formats, often proprietary, for collective storage. A historical standard of storage is the mbox format. The specific format used is often indicated by special filename extensions:

.eml
This is the default e-mail file extension for Mozilla Thunderbird and Windows Mail. It is also used by Microsoft Outlook Express.
.emlx
Used by Apple Mail.
.msg
Used by Microsoft Office Outlook.
.mbx
Used by Opera Mail, KMail, and Apple Mail based on the mbox format.

Some applications (like Apple Mail) also encode attachments into messages for searching while also producing a physical copy of the files on a disk. Others separate attachments from messages by depositing them into designated folders on disk.

URI scheme mailto:

The URI scheme, as registered with the IANA, defines the mailto: scheme for SMTP email addresses. Though its use is not strictly defined, URLs of this form are intended to be used to open the new message window of the user's mail client when the URL is activated, with the address as defined by the URL in the "To:" field. [26]

Use

In society

There are numerous ways in which people have changed the way they communicate in the last 50 years; e-mail is certainly one of them. Traditionally, social interaction in the local community was the basis for communication – face to face. Yet, today face-to-face meetings are no longer the primary way to communicate as one can use a landline telephone or any number of the computer mediated communications such as e-mail.

Research has shown that people actively use e-mail to maintain core social networks, particularly when alters live at a distance. However, contradictory to previous research, the results suggest that increases in Internet usage are associated with decreases in other modes of communication, with proficiency of Internet and e-mail use serving as a mediating factor in this relationship. [27]

Flaming

Flaming occurs when a person sends a message with angry or antagonistic content. Flaming is assumed to be more common today because of the ease and impersonality of e-mail communications: confrontations in person or via telephone require direct interaction, where social norms encourage civility, whereas typing a message to another person is an indirect interaction, so civility may be forgotten.[citation needed] Flaming is generally looked down upon by Internet communities as it is considered rude and non-productive.

E-mail bankruptcy

Also known as "e-mail fatigue", e-mail bankruptcy is when a user ignores a large number of e-mail messages after falling behind in reading and answering them. The reason for falling behind is often due to information overload and a general sense there is so much information that it is not possible to read it all. As a solution, people occasionally send a boilerplate message explaining that the e-mail inbox is being cleared out. Stanford University law professor Lawrence Lessig is credited with coining this term, but he may only have popularized it.[28]

In business

E-mail was widely accepted by the business community as the first broad electronic communication medium and was the first ‘e-revolution’ in business communication. E-mail is very simple to understand and like postal mail, e-mail solves two basic problems of communication: logistics and synchronization (see below). LAN based email is also an emerging form of usage for business. It not only allows the business user to download mail when offline, it also provides the small business user to have multiple users e-mail ID's with just one e-mail connection.

Pros

  • The problem of logistics

Much of the business world relies upon communications between people who are not physically in the same building, area or even country; setting up and attending an in-person meeting, telephone call, or conference call can be inconvenient, time-consuming, and costly. E-mail provides a way to exchange information between two or more people with no set-up costs and that is generally far less expensive than physical meetings or phone calls.

  • The problem of synchronization

With real time communication by meetings or phone calls, participants have to work on the same schedule, and each participant must spend the same amount of time in the meeting or call. E-mail allows asynchrony: each participant may control their schedule independently.

Cons

Most business workers today spend from one to two hours of their working day on e-mail: reading, ordering, sorting, ‘re-contextualizing’ fragmented information, and writing e-mail.[29] The use of e-mail is increasing due to increasing levels of globalization—labour division and outsourcing amongst other things. E-mail can lead to some well-known problems:

  • Loss of Context: which means that the context is lost forever; there is no way to get the text back.

Information in context (as in a newspaper) is much easier and faster to understand than unedited and sometimes unrelated fragments of information. Communicating in context can only be achieved when both parties have a full understanding of the context and issue in question.

  • Information overload: E-mail is a push technology—the sender controls who receives the information. Convenient availability of mailing lists and use of "copy all" can lead to people receiving unwanted or irrelevant information of no use to them.
  • Inconsistency: E-mail can duplicate information. This can be a problem when a large team is working on documents and information while not in constant contact with the other members of their team.

Despite these disadvantages, e-mail has become the most widely used medium of communication within the business world.

Challenges

Information overload

A December 2007 New York Times blog post described E-mail as "a $650 Billion Drag on the Economy"[30], and the New York Times reported in April 2008 that "E-MAIL has become the bane of some people’s professional lives" due to information overload, yet "none of the current wave of high-profile Internet start-ups focused on e-mail really eliminates the problem of e-mail overload because none helps us prepare replies".[31]

Technology investors reflect similar concerns.[32]

Spamming and computer viruses

The usefulness of e-mail is being threatened by four phenomena: e-mail bombardment, spamming, phishing, and e-mail worms.

Spamming is unsolicited commercial (or bulk) e-mail. Because of the very low cost of sending e-mail, spammers can send hundreds of millions of e-mail messages each day over an inexpensive Internet connection. Hundreds of active spammers sending this volume of mail results in information overload for many computer users who receive voluminous unsolicited e-mail each day.[33][34]

E-mail worms use e-mail as a way of replicating themselves into vulnerable computers. Although the first e-mail worm affected UNIX computers, the problem is most common today on the more popular Microsoft Windows operating system.

The combination of spam and worm programs results in users receiving a constant drizzle of junk e-mail, which reduces the usefulness of e-mail as a practical tool.

A number of anti-spam techniques mitigate the impact of spam. In the United States, U.S. Congress has also passed a law, the Can Spam Act of 2003, attempting to regulate such e-mail. Australia also has very strict spam laws restricting the sending of spam from an Australian ISP,[35] but its impact has been minimal since most spam comes from regimes that seem reluctant to regulate the sending of spam.

E-mail spoofing

E-mail spoofing occurs when the header information of an email is altered to make the message appear to come from a known or trusted source. It is often used as a ruse to collect personal information.

E-mail bombing

E-mail bombing is the intentional sending of large volumes of messages to a target address. The overloading of the target email address can render it unusable and can even cause the mail server to crash.

Privacy concerns

E-mail privacy, without some security precautions, can be compromised because:

  • e-mail messages are generally not encrypted;
  • e-mail messages have to go through intermediate computers before reaching their destination, meaning it is relatively easy for others to intercept and read messages;
  • many Internet Service Providers (ISP) store copies of e-mail messages on their mail servers before they are delivered. The backups of these can remain for up to several months on their server, despite deletion from the mailbox;
  • the Received: fields and other information in the e-mail can often identify the sender, preventing anonymous communication.

There are cryptography applications that can serve as a remedy to one or more of the above. For example, Virtual Private Networks or the Tor anonymity network can be used to encrypt traffic from the user machine to a safer network while GPG, PGP, SMEmail [36] , or S/MIME can be used for end-to-end message encryption, and SMTP STARTTLS or SMTP over Transport Layer Security/Secure Sockets Layer can be used to encrypt communications for a single mail hop between the SMTP client and the SMTP server.

Additionally, many mail user agents do not protect logins and passwords, making them easy to intercept by an attacker. Encrypted authentication schemes such as SASL prevent this.

Finally, attached files share many of the same hazards as those found in peer-to-peer filesharing. Attached files may contain trojans or viruses.

Tracking of sent mail

The original SMTP mail service provides limited mechanisms for tracking a transmitted message, and none for verifying that it has been delivered or read. It requires that each mail server must either deliver it onward or return a failure notice (bounce message), but both software bugs and system failures can cause messages to be lost. To remedy this, the IETF introduced Delivery Status Notifications (delivery receipts) and Message Disposition Notifications (return receipts); however, these are not universally deployed in production.

US Government

The US Government has been involved in e-mail in several different ways.

Starting in 1977, the US Postal Service (USPS) recognized that electronic mail and electronic transactions posed a significant threat to First Class mail volumes and revenue. Therefore, the USPS initiated an experimental e-mail service known as E-COM. Electronic messages were transmitted to a post office, printed out, and delivered as hard copy. To take advantage of the service, an individual had to transmit at least 200 messages. The delivery time of the messages was the same as First Class mail and cost 26 cents. Both the Postal Regulatory Commission and the Federal Communications Commission opposed E-COM. The FCC concluded that E-COM constituted common carriage under its jurisdiction and the USPS would have to file a tariff.[37] Three years after initiating the service, USPS canceled E-COM and attempted to sell it off.[38][39][40][41][42][43][44]

The early ARPANET dealt with multiple e-mail clients that had various, and at times incompatible, formats. For example, in the system Multics, the "@" sign meant "kill line" and anything after the "@" sign was ignored.[45] The Department of Defense DARPA desired to have uniformity and interoperability for e-mail and therefore funded efforts to drive towards unified interoperable standards. This led to David Crocker, John Vittal, Kenneth Pogran, and Austin Henderson publishing RFC 733, "Standard for the Format of ARPA Network Text Message" (November 21, 1977), which was apparently not effective. In 1979, a meeting was held at BBN to resolve incompatibility issues. Jon Postel recounted the meeting in RFC 808, "Summary of Computer Mail Services Meeting Held at BBN on 10 January 1979" (March 1, 1982), which includes an appendix listing the varying e-mail systems at the time. This, in turn, lead to the release of David Crocker's RFC 822, "Standard for the Format of ARPA Internet Text Messages" (August 13, 1982).[46]

The National Science Foundation took over operations of the ARPANET and Internet from the Department of Defense, and initiated NSFNet, a new backbone for the network. A part of the NSFNet AUP forbade commercial traffic.[47] In 1988, Vint Cerf arranged for an interconnection of MCI Mail with NSFNET on an experimental basis. The following year Compuserve e-mail interconnected with NSFNET. Within a few years the commercial traffic restriction was removed from NSFNETs AUP, and NSFNET was privatized.

In the late 1990s, the Federal Trade Commission grew concerned with fraud transpiring in e-mail, and initiated a series of procedures on spam, fraud, and phishing.[48] In 2004, FTC jurisdiction over spam was codified into law in the form of the CAN SPAM Act.[49] Several other US Federal Agencies have also exercised jurisdiction including the Department of Justice and the Secret Service.

See also

Enhancements

E-mail social issues

Clients and servers

Mailing list

Protocols

References

Notes

  1. ^ "A Matter of (Wired News) Style", Tony Long, Wired magazine, 23 October 2000
  2. ^ "Readers on (Wired News) Style", Wired magazine, 24 October 2000
  3. ^ "Hyphens, En Dashes, Em Dashes - Q&A". http://www.chicagomanualofstyle.org/CMS_FAQ/HyphensEnDashesEmDashes/HyphensEnDashesEmDashes05.html. Retrieved on 2008-05-18. 
  4. ^ O'Reilly - Safari Books Online - 0735617465 - Microsoft Manual of Style for Technical Publications Third Edition
  5. ^ 2007 IEEE Standards Style Manual-Annex A
  6. ^ APStylebook.com
  7. ^ R. Braden; S. Ginoza; A. Hagens (2007-11-30). "RFC Document Style". Style Guide. RFC Editor. http://www.rfc-editor.org/rfc-style-guide/rfc-style-manual-08.txt. Retrieved on 2008-11-24.  That refers to terms-online that explicitly requires email spelling.
  8. ^ Reference.com
  9. ^ Random House Unabridged Dictionary, 2006
  10. ^ The American Heritage Dictionary of the English Language, Fourth Edition
  11. ^ Princeton University WordNet 3.0
  12. ^ The American Heritage Science Dictionary, 2002
  13. ^ RFC 821 (rfc821) - Simple Mail Transfer Protocol
  14. ^ a b RFC 1939 (rfc1939) - Post Office Protocol - Version 3
  15. ^ a b RFC 3501 (rfc3501) - Internet Message Access Protocol - version 4rev1
  16. ^ "RFC Style Guide", Table of decisions on consistent usage in RFC
  17. ^ "CTSS, Compatible Time-Sharing System" (September 4, 2006), University of South Alabama, web: USA-CTSS.
  18. ^ Tom Van Vleck, "The IBM 7094 and CTSS" (September 10, 2004), Multicians.org (Multics), web: Multicians-7094.
  19. ^ The History of Electronic Mail
  20. ^ The First Email
  21. ^ How E-mail Works. [internet video]. howstuffworks.com. 2008. http://www.webcastr.com/videos/informational/how-email-works.html. 
  22. ^ "RFC Index". http://www.ietf.org/iesg/1rfc_index.txt. 
  23. ^ Ken Simpson, "An update to the email standards" (October 3, 2008), blog.mailchannels.com, web: MailChannels Blog Entry.
  24. ^ Craig Hunt (2002). TCP/IP Network Administration. O'Reilly Media. pp. 70. ISBN 978-0596002978. 
  25. ^ "Email policies that prevent viruses". http://advosys.ca/papers/mail-policies.html. 
  26. ^ RFC 2368 section 3 : by Paul Hoffman in 1998 discusses operation of the "mailto" URL.
  27. ^ Stern, Michael J.Information, Communication & Society; Oct2008, Vol. 11 Issue 5, p591-616, 26p. CLB Oklahoma State University, Stillwater, OK, USA.
  28. ^ "All We Are Saying.". New York Times. December 23, 2007. http://www.nytimes.com/2007/12/23/weekinreview/23buzzwords.html?ref=weekinreview. Retrieved on 2007-12-24. 
  29. ^ "Email Right to Privacy - Why Small Businesses Care". Anita Campbell. 2007-06-19. http://www.smallbiztrends.com/2007/06/email-has-right-to-privacy-why-small-businesses-care.html. 
  30. ^ "Is Information Overload a $650 Billion Drag on the Economy?". New York Times. 2007-12-20. http://bits.blogs.nytimes.com/2007/12/20/is-information-overload-a-650-billion-drag-on-the-economy. 
  31. ^ "Struggling to Evade the E-Mail Tsunami". New York Times. 2008-04-20. http://www.nytimes.com/2008/04/20/technology/20digi.html?_r=2&oref=slogin&oref=slogin. 
  32. ^ "Did Darwin Skip Over Email?". Foundry Group. 2008-04-28. http://www.foundrygroup.com/blog/archives/2008/04/did-darwin-skip-over-email.php. 
  33. ^ Rich Kawanagh. The top ten e-mail spam list of 2005. ITVibe news, 2006, january 02, http://itvibe.com/news/3837/
  34. ^ avalanche of Viagra ads and Rolex pitches http://dir.salon.com/story/tech/feature/2005/01/19/microsoft_spam/index.html
  35. ^ "Spam Bill 2003" (PDF). http://www.aph.gov.au/library/pubs/bd/2003-04/04bd045.pdf. 
  36. ^ Mohsen Toorani, SMEmail - A New Protocol for the Secure E-mail in Mobile Environments, Proceedings of the Australian Telecommunications Networks and Applications Conference (ATNAC'08), pp.39-44, Adelaide, Australia, December 2008.
  37. ^ In re Request for declaratory ruling and investigation by Graphnet Systems, Inc., concerning the proposed E-COM service, FCC Docket No. 79-6 (September 4, 1979)
  38. ^ History of the United States Postal Service, USPS
  39. ^ Hardy, Ian R; The Evolution of ARPANET Email; 1996-05-13; History Thesis; University of California at Berkeley
  40. ^ James Bovard, The Law Dinosaur: The US Postal Service, CATO Policy Analysis (February 1985)
  41. ^ Jay Akkad, The History of Email
  42. ^ Cybertelecom : Email
  43. ^ US Postal Service: Postal Activities and Laws Related to Electronic Commerce, GAO-00-188
  44. ^ Implications of Electronic Mail and Message Systems for the U.S. Postal Service , Office of Technology Assessment, Congress of the United States, August 1982
  45. ^ Jay Akkad, The History of Email
  46. ^ Email History, How Email was Invented , Living Internet
  47. ^ Cybertelecom : Internet History
  48. ^ Cybertelecom : SPAM Reference
  49. ^ Cybertelecom : Can Spam Act

Bibliography

External links


 
Translations: Email
Top

Dansk (Danish)
n. - e-mail, elektronisk post
v. tr. - sende e-mail til
abbr. - elektronisk post

Français (French)
n. - (Comput) courrier électronique
v. tr. - envoyer un message électronique/un e-mail à qn
abbr. - E-MAIL

Deutsch (German)
n. - elektronische Post
v. - elektronische Post versenden
abbr. - e-mail

Ελληνική (Greek)
n. - ηλεκτρονικό ταχυδρομείο
v. - στέλνω με ηλεκτρονικό ταχυδρομείο
abbr. - ηλεκτρονικό ταχυδρομείο

Italiano (Italian)
smalto, smaltare

Português (Portuguese)
n. - correio (m) eletrônico
v. - enviar mensagem de correio eletrônico
abbr. - e-mail (m)

Русский (Russian)
электронная почта, отправлять электронной почтой

Español (Spanish)
n. - correo electrónico
v. tr. - enviar por correo electrónico

Svenska (Swedish)
n. - e-post
v. - skicka e-post
abbr. - electronic mail

中文(简体)(Chinese (Simplified))
电子邮件, 写电子邮件

中文(繁體)(Chinese (Traditional))
n. - 電子郵件
v. tr. - 寫電子郵件
abbr. - 電子郵件

한국어 (Korean)
n. - 전자 우편
v. tr. - 전자 우편을 보내다
abbr. - electronic mail (전자 우편)

日本語 (Japanese)
n. - エナメル

עברית (Hebrew)
n. - ‮דואר אלקטרוני‬
v. tr. - ‮שלח דואר אלקטרוני‬
abbr. - ‮דואר אלקטרוני‬


 
Best of the Web: Marketing E Mail
Top

Some good "e-mail" pages on the web:


Web Marketing
www.marketingterms.com
 

How?
computer.howstuffworks.com
 
 
 

 

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