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Those vans have an issue with a software error in the body computer causing the locks to become inoperative. Your dealer should be able to update(flash) the bcm to repair the issue
We have the same problem. The quick (FREE) fix is to pull the IOD fuse and count to 5 and put the fuse back in. This resets the power lock "computer". The IOD fuse is a 20 Amp Yellow fuse in front of the fuse box, closest to the drivers headlight. We have to do this every 6-8 weeks.
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