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A customer orders take-out from a restaurant and wants to use an expired coupon The restaurant prides itself on customer service and satisfaction What should the server do about the coupon?
Wiki User
∙ 12y ago
Take the coupon and give you the discount on the order you buy well that's what i would do.
Wiki User
∙ 12y ago
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Challenges of an active customer service dept in a vibrant economy?
The customer service department is charged with customer satisfaction. The challenges of an active customer service department in a vibrant economy include higher waiting times and less customer satisfaction.
What is the connection between customers expectation and customers satisfaction?
customer expectation is, what they want from the service prowiders. and customer satisfaction is provided service to them is making them happy.
What is the definition of an effective customer service?
Effective customer service is defined by the satisfaction of the customer and the customer's willingness to return to do business in the future.
How can monitoring customer service improve customer satisfaction?
Merely monitoring customer service will not improve customer satisfaction. The key element that needs to follow the monitoring, is providing solutions to improve customer service based on recommendations from the customer and/or the monitor identifying where improvements need to be made, and then making the change. If you remove barriers and problems that fetter the customer, they will have a positive experience (satisfaction) with the organization.
How do you use satisfaction in a sentence?
I expressed my satisfaction with the service I received at the restaurant by leaving a generous tip for the waiter.
What is the connection between customer expectations and customer satisfaction in customer service?
The customer will expect the same quality goods and service and will be happy when they receive what they expect.
Does pre-sales' and post sales' customer service mean anything to you?
It should mean a lot to anybody in a business relationship. customer service leads to customer satisfaction. customer satisfaction determine the life and death of ANY company.
How do you write an essay about good customer service?
An essay on good customer service will revolve around the concept of delivering high-quality customer service, obtaining customer satisfaction, building customer loyalty, and maintaining that loyalty. Customer service essays should address methods to create customer satisfaction, techniques to assist customers, cultural sensitivity, and problem resolution.
What is the Difference between customer satisfaction and customer delight?
Customer satisfaction refers to meeting the basic expectations of customers. customer delight goes beyond expectations, providing a memorable and exceptional experience that exceeds what the customer anticipated. Satisfaction is meeting needs, but delight is creating joy.
Are restaurant management classes available that focus on customer service?
As far as I know there are no specific customer service classes. When you get a restaurant management classes you learn everything you need to know about customer service too.
How does proffessionalism affect customer satisfaction?
not satisfied with horrace mann insurance customer service suites them not the customer
What tools are commonly used in organisations to gather information about customer service and customer satisfaction?
- customer satisfaction questionnaires- audit documentation and reports- quality assurance data- returned goods- lapsed customers- service calls- customer and staff complaints
