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No! It is not legal to be charged for services not given. Often times offices would like you to believe you will be billed, so people will give advanced cancellation of the appointment.

Another Answer:

Yes, the office can charge for missed appointments. You may want to read the financial agreement you probably signed when you first became a patient in that office.

Most offices try not to be unyielding and inflexible with this policy. If you have a really good reason for breaking the appointment, they may waive the fee. Or, if you are a long-time patient who has a track record of keeping your appointments, they may forgive you.

With every appointment there are costs incurred by the office. The staff has to be paid whether you show up or not. The light bill still has to be paid. And they cannot charge you for whatever the procedure was you were supposed to have done. A broken appointment fee is an attempt to offset those costs and encourage patients to keep their appointments.

Think about it this way: If you buy an airline ticket and don't show up before the plane takes off, there is the costs of the fuel, the pilots and the attendants' salaries, etc. And your seat is empty. Do you think the airline should refund your money just because you didn't show up?

It's the same way in a doctor's office, only they don't charge you up front. A failed appointment is an inflationary factor, and by not showing up, you drive the costs of healthcare up for everybody. A failed appointment fee tries to mitigate those costs by laying the expense where it belongs, at the feet of the person who didn't bother the keep their appointment.

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Q: Can a doctor office bill for a missed appointment?
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