0
firstly i wii greet him or her,after that i will try to calm him or her down and let customer to explain to his or her problem,then i can solve his problem in easy,because if i explain many thing he will get lost again.
Wiki User
∙ 14y ago
Wiki User
∙ 14y agoMost importantly, keep your own temper. Hear them out, show respect, try to satisfy them without breaking company policy, and answer their questions briefly and honestly. If they ask to see a manager or supervisor, or for something you can't do in your position, get them one and explain the situation, in the same manner.
Wiki User
∙ 15y agoDo your best to provide the service they need, and if you are unable to please them, remember some people aren't ever satisfied. I know it can really upset your balance when you are out in the public, but there are that percentage who aren't ever happy. I heard a woman asking a waitress about coffee they were serving. "Is it organic?" "No" the waitress replied, and the woman said, "Well, I wanted tea anyway." So let it be on them not you. Be as nice as you can, then go on. Also remember, you have a manager. Tell your unhappy customer, "Just a moment, I'll get the manager." That is their job, and it lets the customer know you are concerned that they are satisfied.
Wiki User
∙ 12y ago1. Appologize for there having been a problem
2. Understand the problem. Make sure you know what they are angry about.
3. Determine if you can correct the problem or if you need to involve someone with more authority.
4. Explain how far you can go to correct the issue.
5. Be prepared to just appologize if you can't correct the issue.
Wiki User
∙ 15y agoKeep cool and try your best to settle the problem that they are experiencing.
Add your answer:
Earn +20 pts
How do you deal with irate costumer?
always have patience.
How you handle irate customers on the phone?
Do not argue.Be a good listener.Be sympathetic and express regret.Try to rectify the situation.above are the solution to handle irate customer on the phone.Note: If any gest irate it means he wants solution... then try to solve the problem.
How do you handle a irate customers on phone?
just act pleasant and if you don't have something they need then keep apologizing and make then think you can relate to them
How do you deal with a difficult my assistant if he don't want to deal with the customers?
fire him
How do you deal with internal customers?
very carefully
What is the best opportunity to teach and coach Sales Consultants on how to deal with customers?
hat is the best opportunity to teach and coach Sales Consultants on how to deal with customers?
Is irate a noun?
No, 'irate' is an adjective, a word to describe a noun: an irate driver.Irateness is the noun form.
How do you deal with customers problems?
keep a cool head.
What are your organisations procedures and features which affects the way you deal with customers face to face?
identify the organisation's procedures that impact on the way they are able to deal with their customers face to face
How do you rephrase Ability to-work well with others and deal with customers?
how to deal with bad customer at work
How do you reply an irate customer because of delaying his mobile repairing?
Apologize as many times as you have to, and offer a discount if you are empowered to do so.You only get repeat business from satisfied customers.
How do you pronounce irate?
you say it like it sounds. i/rate=irate
