Treat them with kindness, no matter what. Refuse to drop to their level, i.e. anger. If you can't handle themor everything you do is wrong as far as they are concerned, refer them to your supervisor. As hard as it may be sometimes, remember the maxim that "the customer is always right".
apple
Give an example on the steps you would take to take care of an angry customer
Kick that mo fo in the shine then yell i quit, get the hell outta there
Give her the correct change and apologize.
The cast of Grand Theft Auto 5 Release - 2012 includes: Jasmin Alexandra Perez as Angry Customer Dallas Baer as Angry Customer Joe Cash as Angry Customer Austin Dicamillo as Angry Customer Ashleigh Doran as Angry Customer Michael Hemphill as Angry Customer Eric Kassmann as Angry Customer Danielle Kuna as Angry Customer Thomas Lochner as Angry Customer Jesse Pickering as Angry Customer Greg Stritzel as Angry Customer Skylar White as Angry Customer
Irate customer means angry customer. The customer who is angry because of poor services provided.
explain how to recognise when a customer is angry or confused
A customer who is very angry.
be calm and patient and try to absorb there anger and be a good listener and your answer should be i will try my best to solve your problem.
just apologize to the customer
Say to them "I apologize, Sir/Ma'am." Then, you help them or get someone to help them with the problem they're having. Also one way is to give the customer the reason and look at his or her eyes permanently ! Yeah, and always show them respect..
Give an example on the steps you would take to take care of an angry customer