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Internet: organization can connect directly with the general public. Opportunities range from giving away basic product information to automatically updating or patching retail software. Many businesses also conduct retail operations online.

Intranets: organizations often use internet technologies to facilitate operations within the organization. Such systems might include product support knowledge bases, training systems, and access to the organisation's benefits system.

Extranet: organizations may use these same internet technologies to connect with their business partners to facilitate supply chain management, help manage projects, manage accounts, or provide advanced technical support.

Organizations use internet technologies to connect with both customers and suppliers. These technologies allow customers to generate and track their own orders as well as manager their accounts. They also enable significant supply chain automation

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Q: How does the use of internet intranets and extranets by companies todat support their business processes and activities?
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