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A front office department usually includes the receptionist or office manager and administrative assistants. It is the first encounter most customers or clients have with the business. The rest of the staff has offices in the back.

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9y ago
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14y ago

1. Smiling.

2. Keeping the office clean.

3. Being efficient with what's asked of you.

4. Greeting clients / customers in a professional way.

5. Answering the phone accurately, quickly, and professionally.

6. Being on time and not leaving early.

7. Being willing to help when co-workers are overworked.

8. Never saying anything bad about your boss behind his/her back.

9. Never gossiping about other people in the office.

10. Being someone the company wants to have around for a long time.

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16y ago

It may be the first and lasting impression the client gets.

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9y ago

Their main function is to monitor all people coming into the office. They will also call others when a person arrives.

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9y ago

The front office of a business is responsible for ensuring customers are taken care of when they come to the business. They may have to answer the phone and respond to emails.

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15y ago

Contact with clients.

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Q: What is the importance of front office?
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