Swot analysis of hdfc bank

Answer 1

Strengths : -

1. Right strategy for the right products.
2. Superior customer service vs. competitors.
3. Great Brand Image.
4. Products have required accreditation.
5. High degree of customer satisfaction.
6. Good place to work
7. Lower response time with efficient and effective service.
8. Dedicated workforce aiming at making a long-term career in the field.

Weakness : -

1. Some gaps in range for certain sectors.
2. Customer service staff need training.
3. Processes and systems, etc
4. Management cover insufficient

NAME-SERAJ ALAM,hyderabad.
serajalam_2007@rediffmail.com