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Communication is an important soft skill for managers and employees to use when working in the business world. While many individuals have the technical knowledge for the business environment, communication skills are usually not be a strong trait for many people.
An important part of quality business communication is understanding the audience listening to the communication. Knowing the audience helps the speaker develop his message with the appropriate level of technical and non-technical language. Speakers must know the education level or current training of the individuals in the audience to properly tailor the information for the audience. The age group of the audience is also important for quality communication; younger workers may be more advanced in their understanding of computer programs or software, while older workers may need a little more information on these topics.
Wiki User
∙ 12y ago
Wiki User
∙ 8y agoa successful communicator draws people. He can express exactly what he wants to people with ease.
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