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What are the advantages and disadvantages of a department store?

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Department stores... one advantage is immediacy. If someone wants something NOW, they will go to a brick-and-mortar store rather than going online, where they would have to wait for shipping. Another advantage is that you will have more customers if you have a brick-and-mortar store in addition to your online presence... some people just don't shop online.
Disadvantages are that you have to pay rent for a store, and you have to invest a lot of money in your stock. Online-only stores avoid this in many cases, because they don't have to pay rent or for a large stock. They can ship it from a partner by order without ever having to own it themselves. Depending on the thing that you want to buy, some people won't buy online. Furniture... some people like to see it and test it first. Same with clothing. They want to try it on first. Not that those things don't sell online, but again, an online-only store might get fewer customers for some things because they want to make the purchase decision in person.


Consumer view
Advantage: Large range of goods, cheaper prices than specialty shops because of bulk buying by the store.
Disadvantage: lower quality of service than specialty shops
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