Welcome Message
Unlimited Level IVR
Pre-IVR Announcement
Activation In 1 Hour
IVR Widgets
Black List
White List
Call Back Request
Advance Call Forwarding
Real Time Call Logs
Geographic Routing
Geographic Barring
Set Working Hours
Call Rejection After Working Hours
Voice Mail on email
Call Recording
Call Conference
Set Max Call Duration
Holiday Mode
Set Max Call Duration
Here are a couple places that could help: http://public.ifbyphone.com/services/hosted-ivr and http://www.angel.com/
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IVR GURU Provides Virtual Phone Number, IVR Services, IVRS, Cloud Telephony, Voice Calls, Voice Survey Customer Lead Management, Toll Free Number, etc
An interactive Voice Response, or iVR system has many benefits for a small business. They can set the IVR so that they are only receiving the calls that are necessary for them to handle at that moment, leaving the less important calls for the end of the day.
IVR platform provides the flexibility in call receiving. You can easily forward the call on another number, no extra efforts of forwarding required.Time-saver, the IVR system is the time saver. This system reduces the task time from the regular time.
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Some popular companies that provide Hosted IVR solutions and services, include: Voxeo, CenturyLink, Microsoft Tellme, Cisco Systems, Inc., and Genesys.
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The following is found in the link IVR Design Processunder Related Links below: * IVR Consulting - the definition phase of an IVR project. During this period, IVR consultants determine if and how an automated phone answering solution can benefit both the organization and the end user. The result of this phase is the creation of an IVR feasibility document. * IVR Design - is an important phase of a project where the IVR application requirements are researched and defined in terms that can be understood by an IVR developer. The result of this research is a written document called the IVR specification. * IVR Development - is a component of an IVR project where a programming team is assembled and assigned tasks to compete the creation of an automated phone answering program. * IVR Programming - is the actual coding and creation of the IVR phone application. This can be accomplished using traditional programming languages or the IVR can be developed with high level IVR programming tools. * IVR Testing - is a key element within a new IVR development project. Testing involves not just the functioning of the IVR program but also how well the IVR program performs under stress and error conditions. * IVR Implementation - is the final phase of a new IVR project. During this period, the IVR program is installed in a live environment with real end users utilizing the features of this new program. IVR developers closely monitor the performance of the IVR during this initial implementation phase. * IVR Management - is control over the operation of an automated phone answering (IVR) program. This entails managing the computer and telecom resources as well as the IVR program including current maintenance functions and future enhancements.
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