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You can contact your insurance company to see if they can intervene. If the body shop is part of the BBB then file a complaint. Once you sign the check over there are a limited amount of things you can do and acting fast is priority.

First contact the shop and explain nicely what you are not satisfied with.

If you don't get anywhere, see if your insurance company can get involved. If you have a lien holder, maybe someone there can help point you in the direction of where to go.

If your insurance company and lien holder do not help and you are getting no where with the body shop and they are not apart of the BBB. Then your next step is small claims court. Take the car to reputable body shops, try to get at least 3 or 4 opinions on the condition of the vehicle and see if they can write you a letter ot show up in court with you to explain in greater detail.

Also, take pictures ASAP and get a witness. If you have a problem with autobody repairs or paint jobs in California, you may call the Califonia Department of Consumer affairs, Bureau of Automotive Repair @ 1-800-952-5210 or use the BAR weblink http://www.bar.ca.gov . This is a free service from the state of California who licenses auto repair shops and enforces the laws of the state of California. Bureau of Auto Repair also has a free autobody inspection program and will examine your repair job to insure that you received all the repairs you paid for and that industry accepted standards have been met or exceeded.

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Q: What do you do if a body shop did a horrible job repairing your vehicle and you already signed over the insurance check?
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