0
What is a good telephone technique when dealing with an angry caller?
Wiki User
∙ 11y ago
Hang up quickly!
Wiki User
∙ 11y ago
Add your answer:
Earn +20 pts
How do you handle angry caller customer service?
apple
Is boxing for angry people?
No its not for only angry persons but its a technique of defending yourself
Which of these statements is a factHecate is angry at the other witches for dealing with Macbeth and not consulting her.Hecate detests Macbeth.Hecate is just an ordinary witch.Hecate is fond of Macbeth?
Hecate is angry at the other witches for dealing with Macbeth and not consulting her.
Can you give me a actual sample on how to handle angry callers?
What an angry caller needs is a calm voice at the other end and the assurance that the person they are talking to, 1) understands where they are coming from and 2) that they will follow up whatever the angry caller is complaining about. Nothing else matters, no one wants to talk to yet a mirror image of themselves at the other end of the phone. Even if you do not understand, you have to sound as if you do....good luck
How do you make an angry caller happy at a call center?
I have worked at a call center and the thing I did with an angry caller is listen to them. Then, I told them that I understood how they felt and how I could help them. Once you get them calmed down and feel that they are heard you can get to the root of the problem. Remember in some cases they may have all ready gone through several people before they got to you. Big clue is to listen.
Who is stronger the hulk or Goku?
it depends on what hulk you are dealing with...If hulk gets angry enough he has no limits. The trick to hulk is NOT to fight him..
What are the basic principles for dealing with angry customers?
Listen to them, be patient and polite. There may be some truth in what they say. Then try and give an appropriate response.
What should you NOT do or say when dealing with an angry customer?
Things you should NOT do or say when dealing with an angry customer generally include:put the person on hold or walk away - e.g. not listen to themcop an attitudebelittle the customermake fun of the customerblame the customertell the customer they are wrongstrongly defend the company you work forrefuse to assist themrefuse to give any solutionshang up on them or walk away or order them to leave the business
The first step in constructively dealing with anger is to A.address the underlying source B.pretend you arnt angry C.act out your anger D.do nothing?
A. Address the underlying source.
What types of challenges do you face being a telephone operator?
Perhaps the most difficult challenge to a telephone operator or in fact, ANY service provider who deals with the public would be to remain calm and professional even when the person on the other end of the telephone line is being abusive, offensive, angry, needy or who knows what.
When dealing with an angry customer which two things can a technician do to resolve the problem?
Allow the customer to explain the problem, possibly dispelling some of the anger. Sympathize with the customer's problem.
Shouldn't employers try not to hire angry people?
For the most part yes, but this depends.Some places require people to be angry especially when dealing with clients or vendors as a bargaining position. If the anger is productive, well-acted, and effectively used at directed problems, it may be a positive.
