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excellent consumer service revolves around the concept of "caveat emptor" meaning "let the buyer beware".this concept emphasizes on customer satisfaction by way of ensuring adequate product quality keeping in mind the pricing of the product.
since a customer wants maximum satisfaction from the purchase he makes,it is on the part of the manufacturing units to ensure optimum satifaction.it not only includes sales, but also post sales activities like free delivery,free maintainance etc. Warantees and guarantees are an example of such post sales services.
whatever product a firm produces should be based upon the needs of the consumers,their demands.
we also have examples of tailor made products based upon the needs of a specific consumer.
Wiki User
∙ 12y ago
Wiki User
∙ 12y agoexcellent customer service to my understanding is a service that is unique and cheerful. It is when the customers needs, wants and requirements are all met and handled respectfully, politely and quickly wich allows the customer to leave the store satisfied and with a smile giving them more reason to come back to the store.
Wiki User
∙ 11y agowhen a i am used work in a primer store an angry customer , who had bought wrong items from shop ,I apologised and reassured the customer that their problem will be dealt with and kept calm and professional despite the customers behavior. Then i replaced product and i kindly explain the customer what mistake he did on that product after that he can understand himself and he said sorry to me
Wiki User
∙ 14y agoGreat customer service might be defined as the kind of customer service which not only makes the customer happy, but also makes the business more profitable.
Wiki User
∙ 12y agonot that other languages are great, but English speaking customer service reps for English speaking countries is the most helpful thing.
Wiki User
∙ 14y agoIntegrity, honesty and value for the customer's money! These people, your customers will give you repeat business and bring their friends, word of mouth is free advertising!!
Wiki User
∙ 11y agoBy putting yourself in the customers shoes. Always putting the client first and listening to reason. Then assisting where and when necesssary.
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Can you describe a situation when you delivered excellent customer service?
Yes indeed, I delivered and excellent customer service when I answered this question for you.
What is the difference between good and excellent customer service?
Customer service is "Good" when the customer is "satisfied", and customer service is "Excellent" when the customer is "Delighted"
Describe a specific situation Where you have provided or received excellent customer service?
http://wiki.answers.com/Q/Describe_a_specific_situation_Where_you_have_provided_or_received_excellent_customer_service"
In 50 words or less describe how providing excellent customer service?
why should i choose merchant navy
How can you provide excellent customer service at Sneaker Villa?
How would you provide excellent customer service at Villa
Why stockroom is important Describe how it impacts customer service.?
why is the stockroom important? describe how it impacts customer service? why is the stockroom important? describe how it impacts customer service?
Please give one specific example from your past experience sales when you have provided excellent customer service Describe the situation what you did why you did it and what the result was?
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Describe a customer service situation?
Describe a situation of superior customer service?"
Give an example of when you have delivered excellent customer service?
I delivered excellent customer service by assembling right order, by fast service and frendliy attitude
Situation in which you have improved the quality of customer service?
During an interview for a position in customer service, you may be asked to describe a time when you provided excellent customer service. You should give an honest example of doing this. You may have helped a customer with a return or resolved a problem for them.
Describe the components of excellent customer service?
Customer service in hotels is the direct and indirect support that the staff provides to guests before, during and after their stay. This can include choosing the right room, making reservations, changing the booking details or customising the room or meals. Excellent customer service can be crucial to developing loyalty from guests and customers. Providing high-quality customer service includes respecting, understanding, listening, responding and supporting the guest. Other than responding positively to guest demands and requests, it is crucial to anticipate them in advance. Some ways to achieve this include understanding who the customer is, being available at all times, making a positive first impression, accepting feedback and exceeding their expectations.
What is excellent service?
What makes service excellent will vary from person to person. Excellent service is whatever it is that makes a customer satisfied with their experience.
