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The hostess (or host) at a restaurant is the person who:

  • is the first staff person to interact with customers as they enter the business. The hostess (host) is the initial representation of the quality of service of that business;
  • interacts with customers waiting for seating or take-out orders to ensure that they are made comfortable and are kept informed of the status of wait times or their orders. In some establishments, offers drinks to people who have to wait;
  • monitors the open dining sections for empty and cleaned tables, and some keep and update a dining room chart;
  • is sometimes responsible for answering the telephone;
  • escorts diners to their table and in some establishments, takes an initial drink order or gives the inform to the responsible server.
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6y ago
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Wiki User

15y ago

Hostess? = Maître d' = http://en.wikipedia.org/wiki/Ma%C3%AEtre_d%27

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Q: What is another name for a host in a restaurant?
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