The history of telecommunications is a story of networks. Alexander Graham Bell on his honeymoon wrote of a "grand system" that would provide "direct communication between any two places in [a] city" and, by connecting cities, provide a true network throughout the country and eventually the world (Winston, Media Technology, p. 244). From the telegraph to the telephone to e-mail, electronic communication has extended farther and reached more people with increasing speed. The advent of the Internet in combination with a satellite system that covers the entire surface of the earth has brought us closer to the "global village" envisioned by Marshall McLuhan in the 1960s.
The variety of media included under the umbrella of "telecommunications" has expanded since the early twentieth century. The term was adopted in 1932 by the Convention Internationale des Telecommunications held in Madrid (OED). At this point, the telegraph, the telephone, and the radio were the only widely used telecommunications media. The United States, the point of origin for only one of these three (Bell's telephone), soon came to dominate the telecommunications industries. The Radio Corporation of America (RCA) was created in 1919, three years before Britain's British Broadcasting Corporation (BBC). By 1950, the American Telephone and Telegraph Company (AT&T) provided the best telephone service in the world. American television led the way after World War II (1939–1945). Then, in the early 1980s, a new device was introduced: the personal computer. Although not intended as a tool for telecommunications, the personal computer became in the 1990s the most powerful means of two-way individual electronic communication, thanks to a network that goes far beyond any "grand system" dreamed of by Bell. The network we now call the Internet gives a person with a computer and an Internet connection the ability to send not only words, but graphs, charts, audio signals, and pictures, both still and moving, throughout the world.
Most telecommunications networks were created for specific purposes by groups with vested interests. The telegraph network was created to make scheduling trains possible. Telephones were first primarily for business use. The grandfather of the Internet, ARPANET, was commissioned by the Department of Defense in 1969 to develop a military communication network that could withstand a nuclear attack.
In general, the U.S. Congress has chosen to allow these networks to remain under private control with a modicum of regulation, in contrast to governments in Europe and Britain, which have turned these networks into public utilities. In the case of the Internet, we see the control moving from the military to the private sector, and Congress grappling with how to regulate "objectionable" communications such as pornography.
The Telegraph
The first practical means of electronic communication was the Telegraph. The science on which it is based was over a century old when the sudden development of the railway system in the 1830s, first in England, then in America, made it necessary to communicate the movement of trains rapidly. The interconnection of the various technologies, one breeding the need for another, is well illustrated.
But while the telegraph was developed with this one purpose in mind, the potential uses of the new device were soon recognized, and information other than that dealing with train schedules began to flow across the wires. In 1844, the Democratic National Convention's nominee for vice president declined via telegraph, though the Convention, not trusting the new device, had to send a group from Baltimore to Washington, D.C., for face-to-face confirmation. Here we see an early example of the evolution of trust in these new networks.
While battles were waged over ownership, the technology continued to expand its influence as the stock market and the newspaper business, both in need of rapid transmission of information, began using the everexpanding network. As with later technologies, there was debate in Congress over governmental control. Congress' decision was to let the private sector compete to exploit this new technology. That competition ended with the adoption of one specific "code," and Samuel Morse emerged as the Bill Gates of the telegraph.
The Telephone and the Fax
Telegraphy required training in Morse code on the part of both sender and receiver, so this form of telecommunication remained primarily a means of communication for business and for urgent personal messages sent from a public place to another public place. Bell's Telephone, invented in 1876, brought telecommunication into the home, although the telephone remained primarily a business tool until after World War II, when telephones become common in American homes.
AT&T, formed in 1885, held a virtual monopoly on U.S. telephonic communication until 1982. The Justice Department forced the separation of Western Union from the company in 1913. At this point an AT&T vice president, Nathan Kingsbury, wrote a letter to the U.S. Attorney General, which came to be called the "Kingsbury Commitment." It formed the basis of AT&T's dominance of telephone service until 1982, when the Justice Department insisted that AT&T be severed into seven "Baby Bells" who each provided local service to a region.
The control that AT&T maintained probably contributed to the quality of phone service in the United States, but it also squelched some developments. For example, until 1968, only equipment leased from AT&T could be hooked to their network. Thus the facsimile machine (the fax), originally developed in the nineteenth century as an extension of telegraphy, did not come into use until after the 1968 FCC order forcing Bell to allow users to hook non-Bell equipment to the AT&T network. Factors other than technology often determine the evolution of telecommunications.
Radio and Television
Radio and Television are quite different from the telegraph and telephone: they communicate in one direction and "broadcast" to many listeners simultaneously. The Italian Guglielmo Marconi, working in England in 1896, patented his wireless system and transmitted signals across the Atlantic in 1901. By 1919 RCA was formed, and in 1926, it created the National Broadcasting Company (NBC). The radio was a common household appliance by the time of President Franklin Delano Roosevelt's fireside chats in 1933, and its effect on the public was demonstrated inadvertently by Orson Welles in his radio drama based on H. G. Wells's novel The War of the Worlds. Many people accepted the fictional tale of an invasion from Mars as fact and panicked.
In 1939, NBC began broadcasting television signals, but television broadcasting was halted until after World War II ended in 1945. Both radio and television altered many aspects of American society: home life, advertising, politics, leisure time, and sports. Debates raged over television's impact on society. Television was celebrated as an educational panacea and condemned as a sad replacement for human interaction.
The Internet
Like the Interstate Highway System, which carries a different kind of traffic, the Internet began as a Cold War postapocalypse military project in 1969. ARPANET was created to develop a means of effective communication in the case of a nuclear war. The Advanced Research Project Agency (ARPA), created in 1957 in response to the launch of Sputnik, advanced the case that such a network was necessary, illustrating again that necessity (or at least perceived necessity) is the mother of invention. Paul Baran, a RAND researcher studying military communications for the Air Force, wrote in 1964, "Is it time now to start thinking about a new and possibly non-existent public utility, a common user digital data communication plant designed specifically for the transmission of digital data among a large set of subscribers?"
As the ARPANET expanded, users developed software for sending electronic mail, soon dubbed e-mail, then just plain email. By 1973, about three-fourths of the traffic on this network connecting many research universities consisted of email. The network expanded to include other universities and then other local area networks (LANs). Once these local area networks became connected to one another, this new form of communication spread rapidly. In 1982, a protocol was developed that would allow all the smaller networks to link together using the Transmission Control Protocol (TCP) and the Internet Protocol (IP). Once these were adopted on various smaller "internets," which connected various LANs, "the Internet" came into being. Just as railroad companies had to adopt a common gauge of track to make it possible to run a train across the country, so the various networks had to adopt a common protocol so that messages could travel throughout the network. Once this happened, the Internet expanded even more rapidly. This electronic network, often dubbed "the information superhighway," continued to expand, and in the early 1990s, a new interface was developed that allowed even unsophisticated users of personal computers to "surf the Internet": the World Wide Web. With this more friendly access tool came the commercialization of this new medium.
The Access Issue
Access has been a key issue throughout the history of telecommunications. The term "universal service," coined in 1907 by Bell Chief Executive Officer Theodore Vail, came to mean, by mid-century, providing all Americans affordable access to the telephone network. There were still rural areas without electrical and telephone service in the mid-twentieth century (the two networks often sharing the same poles for stringing wires overhead), but by the end of the century, about 94 percent of all homes had phones (notable exceptions being homes in poverty zones such as tribal lands and inner-city neighborhoods). In the final decade of the twentieth century, cell phones became widely available, though they were not adopted as quickly in the United States as elsewhere. This new and alternative network for telephonic communication makes possible wireless access from remote sites, so that villages in central Africa, for example, can have telephone access to the world via satellite systems. In the United States, subscribers to cell phone services increased from about 5,000 in 1990 to over 100,000 in 2000, while average monthly bills were cut in half.
Despite the fact that access to the Internet expanded much faster than did access to earlier networks, there was heated political debate about the "digital divide" separating those who have such access from the have-nots. This points to the importance of this new form of telecommunication, which combines personal communication technology with information access. Thus, federal programs in the 1990s promoted Internet access to public schools and libraries. While 65 percent of public high schools had Internet access in 1995, the figure reached 100 percent by 2000. Once connected to this vast network, the computer becomes not only an educational tool but also a means of communication that can change the world. In 1989 news from Tiananmen Square protesters came out of China via email.
The Merging of the Media
By the mid-1990s, the impact of the Internet, the new digital technologies, the satellite systems, and fiber-optic cables was felt throughout the world of telecommunications. Radio stations began "web casting," sending their signals out over the Internet so listeners around the world could tune in. By the turn of the twenty-first century, not only pictures but also entire movies could be downloaded from the Internet. As use of computers increased, the digital format became increasingly important, and by the end of the century digital television was a reality, though not widely in use. A variety of mergers by telecommunications companies increased the need for government oversight. Congress grappled with regulation of this ever-expanding field that knows no borders or nationality. The Telecommunications Act of 1996 extended the quest for "universal service" to "advanced telecommunications services," but other attempts to regulate content on the Internet tended to be rejected by the courts as unconstitutional.
Effect of Medium on the Message
If television produced a generation that was more comfortable with the image than with the word, computers turned a later generation back to the word, and to new symbols as well. Marshal McLuhan in the 1960s said that "the medium is the message." The phenomenon of the medium affecting the communication process is well illustrated by the development of the "emoticon" in email chat room and instant messenger communications. Emoticons came about when email and Internet users discovered that the tone of their messages was often missed by receivers, who sometimes became offended when a joking tone was not inferred. Thus, the emoticon was proposed in 1979, first as a simple -) and then the more elaborate :-) to suggest tone, and soon this and other tone indicators came into widespread use.
Too often we limit ourselves to "just the facts" when considering technology, but its impact on the social sphere is important. Just as the automobile changed employment patterns (with rural residents commuting into the city) and architecture (creating the garage as a standard part of homes), so the telephone ended the drop-in visit and created telemarketing. It draws us closer electronically while distancing us physically. We are still debating the impact of the television, which seems to alter some family patterns extensively, and already we are discussing "Internet addiction." Telecommunications remains an expanding and changing field that alters us in ways we might fail to recognize.
Bibliography
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