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Answers.com is hiring

Answers.com
Technology Park, Malha

Jerusalem

Answers.com
237 W. 35th Street, Suite 1101

New York, NY 10001

Instructions:
  • E-mail resumes to jobs @ answers.com (remove the spaces).
  • Please specify job code in the Subject line.
  • E-mails that are received without codes will not be processed.

New York

WikiAnswers Customer Support Engineer (job code: #CS1)
Description:
  • Answers Corporation (NASDAQ:ANSW), creators of Answers.com, and WikiAnswers.com seeks a full-time Customer Support Engineer for its New York office. Candidate will join our Support Team and be responsible for providing email and forum support to our community of users. Responsibilities will also include in-house technical support. Prospective candidates must have good writing skills and strong technical background. WikiAnswers.com (http://wiki.answers.com) is a wiki-based, user generated content site where users can both post questions on any topic and provide answers to questions. WikiAnswers.com was ranked by comScore (the leading global Internet information provider) as the fastest growing domain of the top 200 in the U.S. in terms of unique monthly visitors in 2008.

Requirements:
  • Strong writing/verbal communication skills
  • Experience with Web 2.0 community support
  • Extensive knowledge of Windows operating systems and Internet browsers
  • Familiarity with Linux, Mac, and networking, an advantage
  • Good problem-solver / troubleshooter
  • Full-time, 5-day work week, to include Saturdays
  • Fast learner, good team player

Note: This page was last updated on July 15, 2009.