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Sony Corporation

 
Hoover's Profile: Sony Corporation
 
(NYSE:SNE)
Company Financials
Income Statement
Balance Sheet
Cash Flow Statement

Contact Information
Sony Corporation
7-1, Konan, 1-chome, Minato-ku
Tokyo 108-0075, Japan
Tel. +81-3-6748-2111
Fax +81-3-6748-2244

Type: Public
On the web: http://www.sony.net
Employees: 180,500
Employee growth: 10.7%

All eyes and hands are on Sony -- or, more likely, on its high-profit consumer electronics products and gaming systems. While PlayStation ousted Nintendo from the top spot in the home game system market in the mid-1990s, the disappointing debut of PlayStation 3 in late 2006 has the two companies dueling. Sony also makes a host of other products, including digital and video cameras, Walkman stereos, and semiconductors. Sony's entertainment assets include music (Sony Music Entertainment), motion pictures (Sony Pictures Entertainment and Sony Digital Production), DVDs (Sony Pictures Home Entertainment), and TV programming (Sony Pictures Television).

Key numbers for fiscal year ending March, 2009:
Sales: $77,918.3M
One year growth: (12.8%)
Net income: ($997.3)M

Officers:
Chairman, President, and CEO; Chairman and CEO, Sony Corporation of America: Sir Howard Stringer
Executive Deputy President, CFO, and Director: Nobuyuki Oneda
EVP Intellectual Property, Information Systems, B2B Solutions Business, and Disc Manufacturing Business: Keiji Kimura

Competitors:
Panasonic Corp
Philips Electronics
SANYO

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Incorporated: 1946 as Tokyo Tsushin Kogyo Kabushiki Kaisha
NAIC: 334111 Electronic Computer Manufacturing; 334119 Other
SIC: 3571 Electronic Computers; 3577 Computer Peripheral Equipment Nec; 3661 Telephone & Telegraph Apparatus; 3663 Radio & T.V. Communications Equipment; 3669 Communications Equipment Nec; 3651 Household Audio & Video Equipment; 3674 Semiconductors & Related Devices; 7812 Motion Picture & Video Production; 7822 Motion Picture & Tape Distribution; 7829 Motion Picture Distribution Services; 7832 Motion Picture Theaters Except Drive-In

Sony Corporation is one of the best-known names in consumer electronics and ranks second worldwide in electronics behind Matsushita Electric Corporation. Since it was established shortly after World War II, Sony has introduced a stream of revolutionary products, including the transistor radio, the Trinitron television, the Betamax VCR, the CD player, the Walkman portable cassette player, and the PlayStation game console. The company's electronics segment--which includes audio and video products, televisions, personal computers, monitors, computer peripherals, telecommunications devices, and electronic components (such as semiconductors)--generates about two-thirds of the overall revenues. Sales of game consoles and software account for about 9 percent of revenues. Another 10 percent of revenues are derived from Sony's music businesses, which include the Columbia and Epic record labels. About 7 percent of revenues come from Sony's motion picture and television business, which includes the Columbia TriStar studio. Sony's other major business segment is insurance, from which about 6 percent of revenues originate.

Sony was founded by a former naval lieutenant named Akio Morita and a defense contractor named Masaru Ibuka. Morita, a weapons researcher, first met Ibuka during World War II while developing a heat-seeking missile-guidance system and a night-vision gun scope. After the war Ibuka worked as a radio repairman for a bomb-damaged Tokyo department store. Morita found him again when he read in a newspaper that Ibuka had invented a shortwave converter. In May 1946 the two men established a partnership with $500 in borrowed capital, and registered their company as the Tokyo Tsushin Kogyo Kabushiki Kaisha (Tokyo Telecommunications Engineering Corporation, or TTK). Morita and Ibuka moved their company to a crude facility on a hill in southern Tokyo where they developed their first consumer product: a rice cooker, which failed commercially. In its first year TTK registered a profit of $300 on sales of less than $7,000.

But as the Japanese economy grew stronger, demand for consumer goods increased. Morita and Ibuka abandoned the home-appliance market and, with injections of capital from Morita's father, concentrated on developing new electronic goods. Ibuka developed a tape recorder fashioned after an American model he had seen at the Japan Broadcasting Corporation. Demand for the machine, which was introduced in 1950 and was the first Japanese tape recorder, remained low until Ibuka accidentally discovered a U.S. military booklet titled Nine Hundred and Ninety-Nine Uses of the Tape Recorder. Translated into Japanese, the booklet became an effective marketing tool. Once acquainted with its many uses, customers such as the Academy of Art in Tokyo purchased so many tape recorders that TTK was soon forced to move to a larger building in Shinagawa.

Norio Ohga, an opera student at the academy, wrote several letters to TTK criticizing the sound quality of its recorder. Impressed by the detail and constructive tone of the criticisms, Morita invited Ohga to participate in the development of a new recorder as a consultant. Ohga accepted, and subsequent models were vastly improved.

Constantly searching for new technological advances, Masaru Ibuka heard of a tiny new capacitor called a transistor in 1952. The transistor, developed by Bell Laboratories, could be used in place of larger, less-durable vacuum tubes. Western Electric purchased the technology in order to manufacture transistorized hearing aids. Ibuka acquired a patent license from Western Electric for $25,000 with the intention of developing a small tubeless radio.

TTK began mass production of transistor radios in 1955, only a few months after they were introduced by a small American firm called Regency Electronics. The TTK radio was named Sony, from sonus, Latin for 'sound.' The Sony radio had tremendous sales potential, not only in the limited Japanese market but also in the United States, where the economy was much stronger.

Traditionally, international sales by Japanese companies were conducted through trading houses such as Mitsui, Mitsubishi, and Sumitomo. Although these trading companies were well represented in the United States, Morita chose not to do business with them because they were unfamiliar with his company's products and did not share his business philosophy. Morita traveled to New York, where he met with representatives from several large retail firms. Morita refused an order from Bulova for 100,000 radios when that company required that each carry the Bulova name. Morita pledged that his company would not manufacture products for other companies and eventually secured a number of more modest orders that assured his company's growth at a measured pace. Another highlight of 1955 was the first listing of the company's stock on the over-the-counter market of the Tokyo Stock Exchange.

The rising popularity of the Sony name led Morita and Ibuka to change the name of their company to Sony Kabushiki Kaisha (Corporation) in January 1958. The following year Sony announced that it had developed a transistorized television, which was introduced in 1960. That same year, after a business dispute with Delmonico International, the company Morita had appointed to handle international sales, Sony established a trade office in New York City and another in Switzerland called Sony Overseas.

A subsidiary called Sony Chemicals was created in 1962 to produce adhesives and plastics to reduce the company's dependence on outside suppliers. In 1965 a joint venture with Tektronix was established to produce oscilloscopes in Japan.

During the early 1960s Sony engineers continued to introduce new, miniaturized products based on the transistor, including an AM/FM radio and a videotape recorder. By 1968 Sony engineers had developed new color-television technology. Using one electron gun, for more accurate beam alignment, and one lens, for better focus, the Sony Trinitron produced a clearer image than conventional three-gun, three-lens sets. In what has been described as its biggest gamble, Sony, confident that technology alone would create new markets, invested a large amount of capital in the Trinitron.

Also in 1968, Sony Overseas established a trading office in England, and entered into a joint venture with CBS Inc. to produce phonograph records. The venture was under the direction of Norio Ohga, the art student who had complained about Sony's early tape recorder, whom Morita had persuaded in 1959 to give up opera and join Sony. The company, called CBS/Sony, later became the largest record manufacturer in Japan. In 1970 Sony Overseas established a subsidiary in West Germany to handle sales in that country.

After a decade of experience in videotape technology, Sony introduced the U-matic three-quarter-inch videocassette recorder (VCR) in 1971. Intended for institutions such as television stations, the U-matic received an Emmy Award for engineering excellence from the National Academy of Television Arts and Sciences. In 1973, the year Sony Overseas created a French subsidiary, the academy honored the Trinitron series with another Emmy.

Sony developed its first VCR for the consumer market, the Betamax, in 1975. The following year the Walt Disney Company and Universal Pictures filed a lawsuit against Sony, complaining that the new machine would enable widespread copyright infringement of television programs. A judgment in favor of Sony in 1979 was reversed two years later. Litigation continued, but by the time the matter reached the U.S. Supreme Court the plaintiffs' original case had been severely undermined by the proliferation of VCRs, making any legal restriction on copying television programs for private use nearly impossible to enforce.

During the mid-1970s, competitors such as U.S.-based RCA and Zenith and Japanese-based Toshiba and Victor Company of Japan (JVC) effectively adopted and improved upon technologies developed by Sony. For the first time, Sony began to lose significant market share, often in lines that it had pioneered. Strong competition, however, was only one factor that caused Sony's sales growth to fall (after growing 166 percent between 1970 and 1974, it grew only 35 percent between 1974 and 1978).

Like many Sony officials, Akio Morita lacked formal management training. Instead, he relied on his personal persuasive skills and his unusual ability to anticipate or create markets for new products. In typical fashion, Sony introduced the Betamax VCR well before its competitors, in effect creating a market in which it would enjoy a short-term monopoly. At this stage, however, Morita failed to establish the Betamax format as the industry standard by inviting the participation of other companies.

Matsushita Electric (which owned half of JVC) developed a separate VCR format called VHS (video home system), which permitted as many as three additional hours of playing time on a tape, but which was incompatible with Sony's Betamax. When the VHS was introduced in 1977, Morita was reported to have felt betrayed that Sony's competitors did not adopt the Betamax format. He appealed to 81-year-old Konosuke Matsushita, in many ways a patriarch of Japanese industry, to discontinue the VHS format in favor of Betamax. When Matsushita refused, many believed it was because he felt insulted by Morita's failure to offer earlier collaboration.

Matsushita launched a vigorous marketing campaign to convince customers and other manufacturers not only that VHS was superior, but that Betamax would soon be obsolete. The marketing war between Matsushita and Sony was neither constructive nor profitable; both companies were forced to lower prices so much that profits were greatly depressed. Although Betamax was generally considered a technically superior product, the VHS format grew in popularity and gradually displaced Betamax as a standard format. Despite its falling market share (from 13 percent in 1982 to 5 percent in 1987), Sony refused to introduce a VHS line until the late 1980s.

In 1979 Morita personally oversaw the development of a compact cassette tape player called the Walkman. Inspired by Norio Ohga's desire to listen to music while walking, Morita ordered the development of a small, high-fidelity tape player, to be paired with small, lightweight headphones that were already under development. The entire program took only five months from start to finish, and the product's success is now legendary--Walkman even became the generic term for similar devices produced by Sony's competitors.

During the 1970s, Masaru Ibuka, 12 years Morita's senior, gradually relinquished many of his duties to younger managers such as Norio Ohga, who was named president of Sony in 1982. Ohga became president shortly after a corporate reorganization that split Sony into five operating groups (marketing and sales, manufacturing, service, engineering, and diversified operations). While not formally trained in business, Ohga nonetheless understood that Sony was too dependent on an unstable consumer electronics market. In one of his first acts, he inaugurated the 50-50 program to increase sales in institutional markets from 15 to 50 percent by 1990.

During this time, Sony's research and development budget consumed approximately 9 percent of sales (Matsushita budgeted only 4 percent). Another groundbreaking result of Sony's commitment to research and development was a machine that used a laser to reproduce music recorded digitally on a small plastic disk. The compact disk (or CD) player, introduced by Sony in 1982, eliminated much of the noise common to conventional, analog phonograph records. Sony developed the CD in association with the Dutch electronics firm Philips, partly in an effort to ensure broad format standardization. Philips, which had developed the most advanced laser technology, was an ideal partner for Sony, which led in the pulse-code technology that made digital sound reproduction possible. Soon the CD format was adopted by competing manufacturers; by the mid-1990s it had virtually replaced phonograph systems as the recording medium of choice.

Early in the 1980s, Morita began ceding some of his duties to Sony's president, Norio Ohga, the young opera student hired 30 years earlier to improve Sony's tape recorders. Under Ohga, Sony entered into a new acquisitions phase with the intent of protecting itself from the costly mistake it had made with Betamax. One example of the changes Ohga brought about was Sony's video camera, introduced in 1985. Lighter, less expensive, and more portable than VHS cameras, the camera used 8mm videotape, and was incompatible with both Betamax and VHS machines. The key difference between this and earlier Sony products was that Sony developed the new 8mm video format in conjunction with over 100 competitors. While the camera may have been incompatible with the older Betamax and VHS technologies, Sony ensured that it would be compatible with the next generation of video cameras. Within three years of its introduction, the camera captured over 50 percent of the European, 30 percent of the Japanese, and 20 percent of the North American markets.

In May 1984 Sony purchased Apple Computer's hard-disk-technology operations. As a result of this acquisition, Sony was able to control about 20 percent of the Japanese market for workstations, personal computers used in business offices, thus helping to increase the proportion of its sales derived from institutional customers. Ohga also broke a decades-old tradition in 1984 when he established a division to manufacture and market electronics components for other companies. By 1988, fueled by strong sales of semiconductors (once manufactured only for Sony products), the components division had grown to represent about 11 percent of Sony's total sales.

Sony also sought to gain control of the software end of the electronics/entertainment industry. On November 29, 1985 the Sony Corporation of America, which operated several assembly plants in the United States, purchased the Digital Audio Disk Corporation from its affiliate CBS/Sony. Two years later, Sony purchased CBS Records for $2 billion. CBS Records, whose labels included Epic and Columbia, was during this time the largest producer of records and tapes in the world.

Sony had learned through its Betamax experience that a superior product alone would not ensure market dominance; had Sony been able to flood the market with exclusively Beta-formatted movies, the VCR battle might have turned out differently. Looking toward the future development of audio equipment, including digital audio tape (DAT), Sony bought the record manufacturer with an eye toward guaranteeing that the products it manufactured to play music would remain compatible with the medium used to record music. The acquisition marked less of a diversification for Sony than an evolution toward dominance in a specific market.

Sony sought further diversification in U.S. entertainment companies. In 1988, the company considered an acquisition of MGM/UA Communications Company, but decided the price was too high. Then in 1989 Sony made headlines around the world when it bought Columbia Pictures Entertainment, Inc. from Coca-Cola for $3.4 billion. Columbia provided Sony with an extensive film library and a strong U.S. distribution system. It also carried $1 billion in debt, which almost tripled Sony's short-term debt to around ¥8 billion. Industry analysts applauded the move; when a recession hit the film industry shortly after Sony's purchase, however, some began to question Sony's ability to deliver its traditionally strong profits.

Sony did deliver, however, posting record earnings in 1990 of ¥58.2 billion ($384 million), a 38.5 percent increase over 1989. In 1992, Columbia Pictures and its subsidiary TriStar jointly captured 20 percent of the U.S. market share, far above the shares held by competing studios. By this time the entertainment operation had been renamed Sony Pictures Entertainment, Inc.

The complexities of operating a truly multinational corporation, however, began taking their toll on Sony. Most of the world's largest economies (Europe, Japan, and the United States) were experiencing a slowdown in the early 1990s. This factor created what Sony called 'an unprecedentedly challenging operating environment.' Although sales in most of Sony's businesses increased in 1992, operating income dropped 44 percent to ¥166 billion ($1.2 billion). Net income increased slightly to ¥120 billion.

The ongoing appreciation of the yen against most major currencies had an even more adverse effect on Sony's bottom line in 1993: net income fell a dramatic 70 percent to ¥36 billion ($313 million) on sales of ¥3.99 trillion ($34.4 billion). Had the yen's value held steady at 1992 figures, Sony's net income would have totaled about ¥190 billion ($1.3 billion).

During that year, Ohga assumed the duties of chief executive in addition to his role as president. He and Morita responded to Sony's tough economic situation by bolstering marketing, reducing inventory levels, streamlining operations, and keeping a watchful control of capital investments. The company also embarked on an extensive reorganization effort with the goal of decentralizing operations and reducing unnecessary management. Despite these measures, Sony was unable to stem the slide. Net income plummeted another 50 percent in 1994 to ¥15 billion, on sales of ¥3.73 trillion.

By this time Morita had relinquished virtually all his duties in the company, having suffered a stroke in late 1993. In Sony's 1994 annual report, his picture and signature were conspicuously absent from the letter to shareholders, implicitly announcing Ohga's new leadership position. Under Morita's leadership, Sony's rise to preeminence in the world consumer electronics market was almost entirely self-achieved; Sony outperformed not only its Japanese rivals, among them associates of the former zaibatsu (conglomerate) companies, but also larger American firms, which by 1995 had all but abandoned the consumer electronics market.

In the late 1980s Morita told Business Week that he regarded Sony Corporation as a 'venture business' for the Morita family, which had produced several generations of mayors and whose primary business remained the 300-year-old Morita & Company. Under the direction of Akio Morita's younger brother Kuzuaki, Morita & Company produced sake, soy sauce, and Ninohimatsu brand rice wine in Nagoya. The company, whose initial $500 investment in TTK was worth $430 million in 1995, owned a 9.4 percent share of Sony.

In April 1995, Ohga ascended to the chairmanship of Sony, and Morita was made an honorary chairman. The company's new president was Nobuyuki Idei, a 34-year veteran of the company, who had founded Sony's French subsidiary in 1970 and had since played a role in many of the company's major accomplishments, including audio CD technology, computer workstations, and the 8mm video camcorder.

Sony's success had been a direct result of the wisdom of its founders, who had the talent to anticipate the demands of consumers and to develop products to meet those demands; Idei's presidency, some suggested, signaled a new era for the company.

Immediate among Idei's concerns were helping Sony become an integral player in the information highway industry. He also hoped to help the company establish an industry standard for DVDs, or digital videodisks, CD-like disks capable of holding full-length films for play on television screens via players. Once again, Sony had teamed up with Philips to develop a DVD format, but the partners quickly discovered they were facing a rival format developed by Toshiba and Time Warner. This rival format quickly gained the support of a number of the world's consumer electronics powerhouses. Rather than face a replay of the bloody battle between the Betamax and VHS formats, Sony and Philips in late 1995 agreed to support the DVD format developed by Toshiba and Time Warner. Sony subsequently introduced its first DVD player in March 1997.

Meanwhile, Sony unexpectedly entered the video game market in the mid-1990s, making an immediate splash. The development of the Sony PlayStation had actually begun in the late 1980s as a joint project with game giant Nintendo Co., Ltd. Nintendo had agreed to help develop a new game console that would combine the graphic capabilities of a computer workstation with Sony's CD-ROM drive, but then pulled out of the project in 1992. Sony decided to develop the new machine solo, introducing the 32-bit PlayStation to the Japanese market in 1994 and the U.S. market one year later. It was an immediate and huge success, in part because of the hundreds of software titles that were quickly available for the console thanks to Sony's ability to entice top Japanese and U.S. developers to create games for the PlayStation. By 1998, the PlayStation had grabbed about 40 percent of the worldwide game market, and Sony's game unit, Sony Computer Entertainment, accounted for 10 percent of the company's worldwide revenue and a whopping 22.5 percent of its operating income.

Unfortunately, the mid-1990s were also marked by continued problems at Sony Pictures Entertainment. Top management at the motion picture arm spent hundreds of millions of dollars on a string of flops, such as Last Action Hero and Geronimo, in addition to spending lavishly on hiring, studio renovations, and other expenses. Sony ended up taking a $3.2 billion write-off--one of the largest ever by a Japanese company--related to the entertainment unit during the fiscal year ending in March 1995; consequently, the company posted a net loss for the year of $2.8 billion (on sales of $44.76 billion). A major management shakeup occurred as well.

As Sony attempted to turn around its motion picture unit, in electronics the company surprised many observers by entering the crowded and low-margin personal computer business in 1997. That year, through a partnership with Intel, Sony began selling its VAIO line of PCs. Including both desktop and notebook models, the line received plaudits for its quality but got off to a slow start in the United States thanks to its above-average price tags. Sony designed the VAIO computers specifically for the home market, and they sported unique features that made them particularly well-suited to consumers who owned other Sony products. For example, software and ports were included to allow owners of Sony camcorders to transfer their home videos to the VAIO PC and to edit and manipulate the videos in a variety of ways. Sony also continued to stay on the cutting edge in the venerable television field, introducing its first flat-screen TV in 1996 and its first digital, high-definition model two years later. Also in 1998 came the launch of AIBO, a robot dog, which was touted as having the capability of expressing emotions and learning.

During 1999, a year that saw the passing of company cofounder Morita (the other founder, Ibuka, died in 1997), Idei launched a sweeping reorganization to position the company for the future--in Sony's vision, 'the network era of the 21st century.' In March 1999 Sony announced that it planned to cut its workforce by 10 percent and its manufacturing capacity by one-third before 2003. The cutbacks were slated for areas where growth had been slowing: analog televisions, VCRs, and Walkmans. The company planned to increase the amount of resources committed to such hot areas as digital products and the PlayStation, as well as placing increased emphasis on developing software, hardware, and services for the new networks that were beginning to emerge at the end of the 20th century--home networks, broadband networks, wireless networks. For Idei, the key for Sony was a historic shift in focus: hardware had traditionally driven product development, but Idei instead wanted software development and services to drive hardware design.

Perhaps the first example of such an approach came with the 2000 introduction of the Sony PlayStation 2. Although it was a technical marvel featuring high-end 3-D graphics and more processing power than most desktop PCs, the 128-bit PlayStation 2 was much more than a souped-up version of the original. It was of course designed for game software but it was not just a game console, having been conceived as a home entertainment center. Its DVD drive not only played game software but also audio CDs and DVD movies. It had the capability of connecting to the Internet and as such could be used as a broadband device controlling an Internet-connected home network. Despite manufacturing difficulties that limited production during the first year, the PlayStation 2 had a stellar debut, with about nine million units sold in the first 12 months. The high costs associated with developing and manufacturing the machines, however, depressed profits at Sony for the 2001 fiscal year. Also in the wake of its debut came rival Sega's exit from the game console business in favor of concentrating on developing game titles for other companies' machines, including the PlayStation 2. Sony continued to face competition in the game field from Nintendo, which planned to release a new machine in the fall of 2001, and faced the prospect of a new competitor, Microsoft Corporation, which was also planning a fall 2001 release of its XBox machine.

In June 2000 Idei was named chairman and CEO of Sony, while Kunitake Ando, who had headed the VAIO unit, was named president and COO. Rounding out the new management team was Teruhisa Tokunaka, a former head of the PlayStation unit, who was named deputy president and CFO. The new team faced a myriad of challenges in the rapidly changing high-tech world of the early 21st century. One example was in Sony's music business, which was being rocked by the industry-wide threat of the rampant and unauthorized downloading of digital music files over the Internet. Sony joined other music giants in suing Napster, the most obvious threat to their hegemony. The company also entered into a joint venture with Vivendi Universal S.A. to develop an online subscription service that would allow music downloads through what was called a 'virtual jukebox.' Such a service was part of a new push by Sony into broadband delivery of the audio and video material owned by its content arms. With its aggressive moves in the areas of games, networking, and delivery of digital content, Sony was almost certain to remain a frontrunner in the ever broadening field of consumer electronics and related platforms and services.

Principal Subsidiaries

Aiwa Co. Ltd. (50.6%); Intervision Inc.; Sony Ichinomiya Corporation; Sony Inazawa Corporation; Sony Oita Corporation; Sony Enterprise Co., Ltd.; Sony Kisarazu Corporation; Sony Kita Kanto Corporation; Kibo Industry Corporation; Sony Chemicals Corporation; Sony Kohda Corporation; Sony Kokubu Corporation; Sony Communication Network Corporation; Sony Computer Entertainment Inc.; Sony Components Chiba Corporation; Sony Siroisi Semiconductor Inc.; Sony Life Insurance Co., Ltd.; Sony Senmaya Corporation; Sony Assurance Inc.; Sony/Taiyo Corporation; Sony Digital Products Inc.; Sony Denshi Corporation; Sony Tochigi Corporation; Sony Trading International Corp.; Sony Nagasaki Corporation; Sony Nakaniida Corporation; Sony Neagari Corporation; Sony Hamamatsu Corporation; Sony Pictures Entertainment (Japan) Inc.; Sony Pictures Television Japan Inc.; Sony PCL Inc.; Sony Finance International, Inc.; Sony Plaza Co., Ltd.; Sony Precision Technology Inc.; Sony Broadcast Products Corporation; Sony Broadcast Media Co., Ltd.; Sony Bronson Corporation; Sony Marketing Co., Ltd.; Sony Max Corporation; Sony Mizunami Corporation; Sony Minokamo Corporation; Sony Miyagi Corporation; Sony Music Entertainment (Japan) Inc.; Sony Logistics Corporation; Sony of Canada Ltd.; Sony Computer Entertainment America Inc. (U.S.A.); Sony Corporation of America (U.S.A.); Sony Electronics Inc. (U.S.A.); Sony Latin America Inc. (U.S.A.); Sony Magnetic Products Inc. of America (U.S.A.); Sony Music Entertainment Inc. (U.S.A.); Sony Pictures Entertainment Inc. (U.S.A.); Sony Argentina S.A.; Sony Comercio e Industria Ltda. (Brazil); Sony Componentes Ltda. (Brazil); Sony da Amazonia Ltda. (Brazil); Sony Chile Ltda.; Sony de Mexico S.A. de C.V.; Sony Corporation of Panama, S.A.; Sony Puerto Rico, Inc.; Sony de Venezuela S.A.; Sony Austria GmbH; Sony DADC Austria A.G.; Sony Service Centre (Europe) N.V. (Belgium); Sony Czech, spol. s.r.o.; Sony Nordic A/S (Denmark); Sony France S.A.; Sony Berlin G.m.b.H. (Germany); Sony Deutschland G.m.b.H. (Germany); Sony Europe GmbH (Germany); Sony International (Europe) G.m.b.H. (Germany); Sony Hungaria kft (Hungary); Sony Italia S.p.A. (Italy); Sony Logistics Europe B.V. (Netherlands); Sony Poland Sp.z.o.o.; Sony Portugal Ltda.; Sony C.I.S. A/O (Russia); Sony Slovakia Spol. Sr. O.; Sony España, S.A. (Spain); Sony Overseas S.A. (Switzerland); Sony Eurasia Pazarlama A.S. (Turkey); Sony United Kingdom Limited; Sony Computer Entertainment Europe Limited (U.K.); Sony Entertainment Holdings Europe Ltd. (U.K.); Sony (China) Limited (Beijing); Sony Corporation of Hong Kong Ltd.; Sony International (Hong Kong) Ltd.; Sony India Limited; P.T. Sony Indonesia; P.T. Sony Electronics Indonesia; Sony Electronics of Korea Corp.; Sony Electronics (Malaysia) Sdn. Bhd.; Sony Technology (Malaysia) Sdn. Bhd.; Sony Philippines, Inc.; Sony Electronics (Singapore) Pte. Ltd.; Sony Industries Taiwan Co., Ltd.; Sony Video Taiwan Co., Ltd.; Sony Magnetic Products (Thailand) Co., Ltd.; Sony Mobile Electronics (Thailand) Co., Ltd.; Sony Semiconductor (Thailand) Co., Ltd.; Sony Siam Industries Co., Ltd. (Thailand); Sony Thai Co. Ltd. (Thailand); Sony Vietnam Limited; Sony Australia Ltd.; Sony New Zealand Ltd.; Sony Gulf FZE (United Arab Emirates); Sony South Africa (Pty.) Ltd.

Principal Competitors

Nintendo Co., Ltd.; Matsushita Electric Corporation; Motorola, Inc.; Hitachi, Ltd.; Koninklijke Philips Electronics N.V.; Toshiba Corporation; Yamaha Corporation; Victor Company of Japan, Limited; Sharp Corporation; Bose Corporation; Samsung Group; Pioneer Corporation; SANYO Electric Co., Ltd.; Canon Inc.; AOL Time Warner Inc.; BASF Aktiengesellschaft; Bertelsmann AG; Compaq Computer Corporation; Daewoo Group; Dell Computer Corporation; EMI Group plc; Fuji Photo Film Co., Ltd.; Fujitsu Limited; Harman International Industries, Incorporated; International Business Machines Corporation; Intel Corporation; LG Electronics Inc.; Microsoft Corporation; NEC Corporation; Nokia Corporation; Oki Electric Industry Company Limited; Viacom Inc.; Virgin Group Ltd.; Vivendi Universal S.A.; The Walt Disney Company.

Further Reading

Armstrong, Larry, Christopher Power, and G. David Wallace, 'Sony's Challenge,' Business Week, June 1, 1987, pp. 64+.

Browning, E.S., 'Japan's Sony, Famous for Consumer Electronics, Decides That the Future Lies in Sales to Business,' Wall Street Journal, October 9, 1984.

Brull, Steven V., Neil Gross, and Robert D. Hof, 'Sony's New World,' Business Week, May 27, 1996, pp. 100+.

Carvell, Tim, 'How Sony Created a Monster,' Fortune, June 8, 1998, pp. 162+.

Cieply, Michael, 'Sony's Profitless Prosperity,' Forbes, October 24, 1983, pp. 128+.

Fulford, Benjamin, 'Godzilla Needs Batteries: Sony, Japan's Most Famous Company, Is in a Slump,' Forbes, September 18, 2000, p. 66.

Gross, Neil, and William J. Holstein, 'Why Sony Is Plugging into Columbia,' Business Week, October 16, 1989, pp. 56+.

Kunii, Irene M., and Ron Grover, 'Sony Slides into a Slump,' Business Week, June 5, 2000, p. 68.

Kunii, Irene M., Emily Thornton, and Janet Rae-Dupree, 'Sony's Shakeup,' Business Week, March 22, 1999, pp. 52-53.

Kunii, Irene M., et al., 'The Games Sony Plays,' Business Week, June 15, 1998, pp. 128-30.

Landro, Luar, Yumiko Ono, and Elizabeth Rubinfein, 'A Changing Sony Aims to Own the `Software' That Its Products Need,' Wall Street Journal, December 30, 1988, p. 1.

Lubove, Seth, and Neil Weinberg, 'Creating a Seamless Company,' Forbes, December 20, 1993, p. 152.

Lyons, Nick, The Sony Vision, New York: Crown, 1976.

'Media Colossus: Sony Is Out to Be the World's One-Stop Shop for Entertainment,' Business Week, March 25, 1991, p. 64.

Morita, Akio, From a 500-Dollar Company to a Global Corporation: The Growth of Sony, Pittsburgh: Carnegie-Mellon University Press, 1985, 41 p.

------, Made in Japan: Akio Morita and Sony, New York: Dutton, 1986, 309 p.

------, 'When Sony Was an Up-and-Comer,' Forbes, October 6, 1986, pp. 98+.

Morris, Kathleen, 'Lonesome Samurai: Under Major Pressure on a Number of Fronts, Sony Goes It Alone As Usual,' Financial World, May 23, 1995, pp. 26-29.

Nathan, John, Sony: The Private Life, Boston: Houghton Mifflin, 1999, 347 p.

Palmer, Jay, 'Back in the Game,' Barron's, April 15, 1996, pp. 31-35.

Schlender, Brent, 'Sony on the Brink,' Fortune, June 12, 1995, pp. 60+.

------, 'Sony Plays to Win,' Fortune, May 1, 2000, pp. 143-46+.

------, 'Sony's New President: Here's the Plan,' Fortune, April 17, 1995, pp. 18-19.

Siklos, Richard, Ronald Grover, and Irene M. Kunii, 'Does Sony Really Need a Partner?,' Business Week, October 11, 1999, pp. 118-19.

Smith, Lee, 'Sony Battles Back,' Fortune, April 15, 1985, pp. 26+.

'Sony: A Diversification Plan Tuned to the People Factor,' Business Week, February 9, 1981, p. 88.

— Maura Troester; Update: David E. Salamie


 

Major Japanese manufacturer of consumer electronics. Founded by Ibuka Masaru and Morita Akio in 1946 as Tokyo Telecommunications Engineering Corp., it adopted its present name in 1958. It began by making voltmeters, sound generators, and similar devices. Its first major consumer item was an audio tape recorder, introduced in 1950. Since then it has pioneered new technology for consumer products marketed worldwide, including the first pocket-sized transistor radio (1957), a colour videocassette recorder (1969), and the Walkman portable tape player (1979). In 1994 Sony released the PlayStation video game console. Its entertainment divisions include motion-picture firms Columbia TriStar and Sony Pictures and recording labels Epic and Columbia.

For more information on Sony Corp., visit Britannica.com.

 
Wikipedia: Sony
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This article contains Japanese text. Without proper rendering support, you may see question marks, boxes, or other symbols instead of kanji and kana.
Sony Corporation
ソニー株式会社
Type Public
(TYO: 6758)
(NYSESNE)
Founded 1946[1]
Founder(s) Masaru Ibuka
Akio Morita
Headquarters Flag of Japan Minato, Tokyo, Japan
Area served Flag of World Worldwide
Key people Howard Stringer (Chairman, CEO & President)[1],

Ryoji Chubachi (Vice Chairman),

Nobuyuki Oneda (Executive Vice President and CFO)
Industry Consumer electronics
Entertainment
Products Consumer & professional electronic equipments
Communication & information-related equipments
Semiconductor
Electronic devices & components
Battery
Chemicals
Motion picture & television programs
Music
Video game
Services Financial services
Internet service
Revenue ¥ 7.730 trillion ($78.877 billion U.S. (Fiscal Year Ended March 31, 2009)[2]
Operating income ¥ −227.8 billion[2]
Net income ¥ −98.9 billion[2]
Total assets US$ 230.5Billion (2009)
Total equity US$ 50 Billion (2009)
Employees 180,500 (as of March 2008)[1]
Subsidiaries List of the subsidiaries
Website sony.net
Sony's current CEO, president and chairman Sir Howard Stringer

Sony Corporation (Japanese: ソニー株式会社 Sonī Kabushiki-gaisha?) (TYO: 6758) is a multinational conglomerate corporation headquartered in Minato, Tokyo, Japan, and one of the world's largest media conglomerates with revenue exceeding ¥ 7.730.0 trillion, or $78.88 billion U.S. (FY2008).[2] Sony is one of the leading manufacturers of electronics, video, communications, video game consoles, and information technology products for the consumer and professional markets. Its name is derived from sonus, the Latin word for sound.[3]

Sony Corporation is the electronics business unit and the parent company of the Sony Group, which is engaged in business through its five operating segments—electronics, games, entertainment (motion pictures and music), financial services and other. These make Sony one of the most comprehensive entertainment companies in the world. Sony's principal business operations include Sony Corporation (Sony Electronics in the U.S.), Sony Pictures Entertainment, Sony Computer Entertainment, Sony Music Entertainment, Sony Ericsson, and Sony Financial. As a semiconductor maker, Sony is among the Worldwide Top 20 Semiconductor Sales Leaders. The company's slogan is Sony. Like no other.[4]

Contents

History

Masaru Ibuka, the co-founder of Sony

In 1945, after World War II, Masaru Ibuka started a radio repair shop in a bombed-out building in Tokyo. The next year, he was joined by his colleague Akio Morita and they founded a company called Tokyo Tsushin Kogyo K.K.,[5] which translates in English to Tokyo Telecommunications Engineering Corporation. The company built Japan's first tape recorder called the Type-G.[5]

In the early 1950s, Ibuka traveled in the United States and heard about Bell Labs' invention of the transistor.[5] He convinced Bell to license the transistor technology to his Japanese company. While most American companies were researching the transistor for its military applications, Ibuka looked to apply it to communications. Although the American companies Regency and Texas Instruments built the first transistor radios, it was Ibuka's company that made them commercially successful for the first time. In August 1955, Tokyo Telecommunications Engineering released the Sony TR-55, Japan's first commercially produced transistor radio.[6] They followed up in December of the same year by releasing the Sony TR-72, a product that won favor both within Japan and in export markets, including Canada, Australia, the Netherlands and Germany. Featuring six transistors, push-pull output and greatly improved sound quality, the TR-72 continued to be a popular seller into the early sixties.

In May 1956, the company released the TR-6, which featured an innovative slim design and sound quality capable of rivaling portable tube radios. It was for the TR-6 that Sony first contracted "Atchan", a cartoon character created by Fuyuhiko Okabe, to become its advertising character. Now known as "Sony Boy", the character first appeared in a cartoon ad holding a TR-6 to his ear, but went on to represent the company in ads for a variety of products well into the mid-sixties.[5] The following year, 1957, Tokyo Telecommunications Engineering came out with the TR-63 model, then the smallest (112 × 71 × 32 mm) transistor radio in commercial production. It was a worldwide commercial success.[5]

University of Arizona professor Michael Brian Schiffer, Ph.D., says, "Sony was not first, but its transistor radio was the most successful. The TR-63 of 1957 cracked open the U.S. market and launched the new industry of consumer microelectronics." By the mid 1950s, American teens had begun buying portable transistor radios in huge numbers, helping to propel the fledgling industry from an estimated 100,000 units in 1955 to 5,000,000 units by the end of 1968.

Sony's headquarters moved to Minato, Tokyo from Shinagawa, Tokyo around the end of 2006.[7][8]

Origin of name

The Sony building in the Ginza area of Chūō, Tokyo.

When Tokyo Tsushin was looking for a romanized name to use to market themselves, they strongly considered using their initials, TTK. The primary reason they did not is that the railway company Tokyo Kyuko was known as TKK.[5] The company occasionally used the acronym "Totsuko" in Japan, but during his visit to the United States, Morita discovered that Americans had trouble pronouncing that name. Another early name that was tried out for a while was "Tokyo Teletech" until Morita discovered that there was an American company already using Teletech as a brand name.[9]

The name "Sony" was chosen for the brand as a mix of two words. One was the Latin word Sonus which is the root of "sonic" and "sound" and the other was "sonny", a familiar term used in 1950s America to call a boy.[10] Morita pushed for a word that does not exist in any language so that they could claim the word "Sony" as their own (which paid off when they successfully sued a candy producer using the name, who claimed that "Sony" was an existing word in some language).[5]

At the time of the change, it was extremely unusual for a Japanese company to use Roman letters instead of kanji to spell its name. The move was not without opposition: TTK's principal bank at the time, Mitsui, had strong feelings about the name. They pushed for a name such as Sony Electronic Industries, or Sony Teletech. Akio Morita was firm, however, as he did not want the company name tied to any particular industry. Eventually, both Ibuka and Mitsui Bank's chairman gave their approval.[5]

Notable Sony products, technologies and proprietary formats

A Sony VCR

Sony has historically been notable for creating its own in-house standards for new recording and storage technologies instead of adopting those of other manufacturers and standards bodies. The most infamous of these was the videotape format war of the early 1980s, when Sony marketed the Betamax system for video cassette recorders against the VHS format developed by JVC. In the end, VHS gained critical mass in the marketplace and became the worldwide standard for consumer VCRs and Sony adopted the format. While Betamax is for all practical purposes an obsolete format, a professional-oriented component video format called Betacam that was derived from Betamax is still used today, especially in the film and television industry.

In 1968 Sony introduced the Trinitron brand name for its line of aperture grille cathode ray tube televisions and (later) computer monitors. Trinitron displays are still produced, but only for markets such as Pakistan, Bangladesh, India and China. Sony discontinued the last Trinitron-based television set in the USA Spring of 2007. Trinitron computer monitors were discontinued in 2005.

Sony launched the Betamax videocassette recording format in 1975. In 1979 the Walkman brand was introduced, in the form of the world's first portable music player.

1982 saw the launch of Sony's professional Betacam videotape format and the collaborative Compact Disc format. In 1983 Sony introduced 90 mm micro diskettes (better known as 3.5-inch (89 mm) floppy disks), which it had developed at a time when there were 4" floppy disks and a lot of variations from different companies to replace the then on-going 5.25" floppy disks. Sony had great success and the format became dominant; 3.5" floppy disks gradually became obsolete as they were replaced by current media formats. In 1983 Sony launched the MSX, a home computer system, and introduced the world (with their counterpart Philips) to the Compact Disc or CD. In 1984 Sony launched the Discman series which extended their Walkman brand to portable CD products. In 1985 Sony launched their Handycam products and the Video8 format. Video8 and the follow-on hi-band Hi8 format became popular in the consumer camcorder market. In 1987 Sony launched the 4 mm DAT or Digital Audio Tape as a new digital audio tape standard.

Sony Discman.

In addition to developing consumer-based recording media, after the launch of the CD Sony began development of commercially based recording media. In 1986 they launched Write-Once optical discs (WO) and in 1988 launched Magneto-optical discs which were around 125MB size for the specific use of archival data storage.[11]

In the early 1990s two high-density optical storage standards were being developed: one was the MultiMedia Compact Disc (MMCD), backed by Philips and Sony, and the other was the Super Density disc (SD), supported by Toshiba and many others. Philips and Sony abandoned their MMCD format and agreed upon Toshiba's SD format with only one modification based on MMCD technology, viz EFMPlus. The unified disc format was called DVD which was marketed in 1997.

Sony introduced the MiniDisc format in 1993 as an alternative to Philips DCC or Digital Compact Cassette. Since the introduction of MiniDisc, Sony has attempted to promote its own audio compression technologies under the ATRAC brand, against the more widely used MP3. Until late 2004, Sony's Network Walkman line of digital portable music players did not support the MP3 de facto standard natively, although the provided software SonicStage would convert MP3 files into the ATRAC or ATRAC3 formats.

Sony's BRAVIA series HDTV.

In 1993, Sony challenged the industry standard Dolby Digital 5.1 surround sound format with a newer and more advanced proprietary motion picture digital audio format called SDDS (Sony Dynamic Digital Sound). This format employed eight channels (7.1) of audio opposed to just six used in Dolby Digital 5.1 at the time. Unlike Dolby Digital, SDDS utilized a method of backup by having mirrored arrays of bits on both sides of the film which acted as a measure of reliability in case the film was partially damaged. Ultimately, SDDS has been vastly overshadowed by the preferred DTS (Digital Theatre System) and Dolby Digital standards in the motion picture industry. SDDS was solely developed for use in the theatre circuit; Sony never intended to develop a home theatre version of SDDS.

In 1998, Sony launched their Memory Stick format; flash memory cards for use in Sony lines of digital cameras and portable music players. It has seen little support outside of Sony's own products with Secure Digital cards (SD) commanding considerably greater popularity. Sony has made updates to the Memory Stick format with Memory Stick Duo and Memory Stick Micro.

Sony and Philips jointly developed the Sony-Philips digital interface format (S/PDIF) and the high-fidelity audio system SACD. The latter has since been entrenched in a format war with DVD-Audio. At present, neither has gained a major foothold with the general public. CDs are preferred by consumers because of ubiquitous presence of CD drives in consumer devices.

In 1994 Sony launched the PlayStation (later PS one). This successful console was succeeded by the PlayStation 2 in 2000, itself succeeded by the PlayStation 3 in 2006. The PlayStation 2 has become the most successful video game console of all time. It has sold a total of over 140 million units and still going. The PlayStation brand was extended to the portable games market in 2005 by the PlayStation Portable. Sony developed the Universal Media Disc (UMD) optical disc medium for use on the PlayStation Portable. Although Sony tried to push the UMD format for movies, major-studio support for the format was cut back in spring 2006, though as of 2009 some major-studio titles continue to be released on UMD.

In 2004, Sony built upon the MiniDisc format by releasing Hi-MD. Hi-MD allows the playback and recording of audio on newly-introduced 1 GB Hi-MD discs in addition to playback and recording on regular MiniDiscs. Recordings on the Hi-MD Walkmans can be transferred to and from the computer virtually unrestricted, unlike earlier NetMD. In addition to saving audio on the discs, Hi-MD allows the storage of computer files such as documents, videos and photos. Hi-MD introduced the ability to record CD-quality audio with a linear PCM recording feature. It wass the first time since MiniDisc's introduction in 1992 that the ATRAC codec could be bypassed and lossless CD-quality audio could be recorded on the small discs.

Sony's retail store, Sony Style.

Sony was one of the leading developers and remains one of the strongest proponents of the Blu-ray Disc optical disc format, which eventually emerged as the market leader over the competing standard, Toshiba's HD DVD, after a 2 year-long format war. The first Blu-ray players became commercially available in June 2006, and Sony's first Blu-ray player, the Sony BDP-S1, debuted in December 2006 with an MSRP of US $999.95. By the end of 2007 the format had the backing of every major motion picture studio except Universal, Paramount, and Dreamworks.[12][13][14] The Blu-ray format's popularity continued to increase, solidifying its position as the dominant HD media format, and Toshiba announced its decision to stop supporting HD DVD on 19 February 2008.

Sony VAIO fashion show in 2008.

On September 10, 2007 Sony unveiled Rolly, an egg-shaped digital robotic music player which has colour lights that flash as it “dances” and has flapping wings that can twist to its tunes. Movements along with the music downloaded from personal computers and Bluetooth can be set. Rolly, which went on sale in Japan on September 29, 2007, has one gigabyte of memory to store tunes. Sony also developed dog-shaped robots called AIBO and humanoids and QRIO.[15]

In summary, Sony has over the years introduced these standards: Umatic (~1968), Betamax (1975), Betacam (81), Compact Disc (82), 3.5 inch Floppy Disk (82), Video8 (85), DAT (87), Hi8 (88), Minidisc (~90), Digital Betacam (~90), miniDV (92), Memory Stick (98), Digital8 (99), PSP Universal Media Disc (~2003), HDV (~2004), Blu-ray Disc (2006).

Management

On June 22, 2005, Nobuyuki Idei stepped down as Sony Corp. Chairman and Group CEO and was replaced by Howard Stringer, then Chairman and CEO of Sony Corporation of America, Corporate Executive Officer, Vice Chairman and COO Sony Entertainment Business Group. Sony's decision to replace Idei with the British Howard Stringer marked the first time that a foreigner has run a major Japanese electronics firm. On the same date, Kunitake Ando stepped down as President and was replaced by Ryoji Chubachi.[16]

Mergers, acquisitions, and joint ventures

Manufacturing base

Slightly more than 50% of the electronics' segment's total annual production during the fiscal year 2005 took place in Japan, including the production of digital cameras, video cameras, flat panel televisions, personal computers, semiconductors and components such as batteries and Memory Sticks. Approximately 65% of the annual production in Japan was destined for other regions. China accounted for slightly more than 10% of total annual production, approximately 70% of which was destined for other regions.

Asia, excluding Japan and China, accounted for slightly more than 10% of total annual production with approximately 60% destined for Japan, the US and the EU. The Americas and Europe together accounted for the remaining slightly less than 25% of total annual production, most of which was destined for local distribution and sale.[22]

Global Slowdown affects this year, SONY Corp suffered its first annual loss in 14 years and could be grimmer in upcoming years too.[23]

Controversy

Fictitious movie reviewer

In July 2000, a marketing executive working for Sony Corporation created a fictitious film critic, David Manning, who gave consistently good reviews for releases from Sony subsidiary Columbia Pictures, which generally received poor reviews amongst real critics.[24]

Digital rights management

In October 2005, it was revealed by Mark Russinovich of Sysinternals that Sony BMG's music CDs had installed a rootkit on the user's computer as a DRM measure (called Extended Copy Protection by its creator, British company First 4 Internet), which was difficult to detect or remove.[25] This constitutes a crime in many countries, and poses a major security risk to affected users. The uninstaller Sony initially provided removed the rootkit, but in turn installed a dial-home program that posed an even greater security risk. Sony eventually provided an actual uninstaller that removed all of Sony's DRM program from the user's computer. Sony BMG faced several class action lawsuits regarding this matter.[26] On 31 January 2007, the U. S. Federal Trade Commission issued a news release announcing that Sony BMG had agreed to settle Federal Trade Commission charges that Sony BMG committed several offenses against United States federal law. This settlement required that Sony BMG allow consumers to exchange the CDs through 30 June 2007, and to reimburse consumers for up to $150 for the repair of damage to their computers that they may have incurred while removing the software.

In 2006 Sony started using ARccOS Protection on some of their film DVDs, which caused compatibility problems with some DVD players—including models manufactured by Sony. After complaints, Sony was forced to issue a recall.[27]

In August 2007, security firm F-Secure reported that the MicroVault USB thumb drive installs a rootkit in a hidden directory without consent on user computers. The directory is intended to protect fingerprint data, however it can be used for malicious means as most virus scanners will not search for the directory or its contents.[28] Sony advised it was conducting an investigation on the third-party product, and would offer a fix by mid-September.[29]

Advertisements

Sony admitted in late 2005 to hiring graffiti artists to spray paint advertisements for their PlayStation Portable game system in seven major U.S. cities including New York City, Philadelphia, and San Francisco.[30] The mayor of Philadelphia filed a cease and desist order. According to Sony, they paid businesses and building owners for the right to graffiti their walls.[31] As of early January 2006, Sony had no plans to keep or withdraw them.

In July 2006, Sony released a Dutch advertising campaign featuring a white model dressed entirely in white and a black model garbed in black. The first ad featured the white model clutching the face of the black model. The words "White is coming" headlined one of the ads. The ad has been viewed as racist by critics.[32] A Sony spokesperson responded that the ad does not have a racist message, saying that it was only trying to depict the contrast between the black PSP model and the new ceramic white PSP. Other pictures of the ad campaign include the black model overpowering the white model.[33]

In November 2006, a marketing company employed by Sony created a website entitled "All I want for Xmas is a PSP", designed to promote the PSP through viral marketing. The site contained a blog, which was purportedly written by "Charlie", a teenager attempting to get his friend "Jeremy"'s parents to buy him a PSP, providing links to t-shirt iron-ons, Christmas cards, and a "music video" of either Charlie or Jeremy "rapping". However, visitors to the website soon discovered that the website was registered to a marketing company, exposing the site on sites such as YouTube and digg, and Sony was forced to admit the site's true origin in a post on the blog, stating that they would from then on "stick to making cool products" and that they would use the website for "the facts on the PSP". The site has since been taken down. In an interview with next-gen.biz, Sony admitted that the idea was "poorly executed".[34]

Legal

In 2002, Sony Computer Entertainment America, marketer of the popular PlayStation game consoles, was sued by Immersion Corporation of San Jose, California which claimed that Sony's PlayStation "Dual Shock" controllers infringed on Immersion's patents. In 2004, a federal jury agreed with Immersion, awarding the company US$82 million in damages. A U.S. district court judge ruled on the matter in March 2005 and not only agreed with the federal jury's ruling but also added another US$8.7 million in damages. This is likely the reason that the sixaxis controller for the PlayStation 3 had no rumble feature. The DualShock 3 has since been made available for the PlayStation 3, reintroducing rumble capabilities. Microsoft Corp. was also sued for its Xbox controller, however, unlike Sony, they settled out of court so they could continue using the technology for the follow-up Xbox 360.[35]

A California judge ordered Sony to pay Immersion a licensing fee of 1.37 percent per quarter based on the sales of PlayStation units, Dual Shock controllers, and a selection of PlayStation 2 games that use Immersion's technology.

In 2008, Sony Computer Electronics, faces a multi-million dollar lawsuit for consumer fraud in misrepresenting consumer rights to customers in America over product engraving. Customers were told they had to send in defective merchandise for repair rather than refund or replacement.

Batteries

In April 2006, a Sony laptop battery exploded in Japan and caught fire. A Japanese couple in Tokyo are currently (as of July 2007) suing both Sony and Apple Japan for over ¥2 million ($16,700 USD) regarding the incident. The suit argues that the man suffered burns on his finger when the battery burst into flames while being used, and his wife had to be treated for mental distress due to the incident.[36]

On 14 August 2006, Sony and Dell admitted to major flaws in several Sony batteries that could result in the battery overheating and catching fire. As a result they recalled over 4.1 million laptop batteries in the largest computer-related recall to that point in history. The cost of this recall is being shared between Dell and Sony. Dell also confirmed that one of its laptops caught fire in Illinois.[37][38] This recall also prompted Japan's Ministry of Economy, Trade and Industry to order the companies to investigate the troubles with the batteries. The ministry said they must report on their findings and draw up a plan to prevent future problems by the end of August, or face a fine under 's consumer safety laws.[39]

Ten days later on 24 August 2006, Apple Computer recalled 1.8 million Sony built batteries after receiving nine reports of batteries overheating, including two customers who suffered minor burns, and additional reports of property damage.[40]

On 19 September 2006, Toshiba announced it was recalling 340 000 Sony laptop batteries.[41] This recall, however, is not related to the recalls by Apple and Dell, as the batteries are known to cause the laptops to sometimes run out of power. No injuries or other accidents have been reported, according to Toshiba spokesman Keisuke Omori.[42]

On 23 September 2006, Sony announced its investigation[43] of a Lenovo ThinkPad T43 laptop which overheated and caught fire in Los Angeles International Airport on 16 September, an incident that was confirmed by Lenovo. On 28 September 2006, Lenovo and IBM made the global recall of 526 000 laptop batteries.[44]

On 28 September 2006, Sony announced a global battery exchange program in response to growing consumer concerns.[45]

On 2 October 2006, Hewlett-Packard (HP) determined that it was not necessary for them to join the global battery replacement program.[46]

On 3 October 2006, the Yomiuri Shimbun (a Japanese Newspaper) reported that Sony was aware of faults in its notebook PC batteries in December 2005 but failed to fully study the problem.[47][48]

On 16 October 2006, Fujitsu announced it was recalling 278,000 Sony laptop batteries.[49] It was also reported that Fujitsu, Toshiba, and Hitachi may seek compensation from Sony over the battery recalls.[50]

On 25 April 2007, Acer announced that 27,000 batteries from TravelMate and Aspire series notebooks sold from May 2004 to November 2006 were recalled due to 16 reports of overheating and explosions.[51]

On 24 August 2007, it emerged that some of Sony's batteries that were not recalled, and in use on Dell laptop computers, may be at risk of catching fire and exploding; as another case of a Dell laptop with a Sony battery in it, came to light.[52]

On 30 October 2008, the recall of an additional 100,000 batteries produced by Sony was announced by Dell, Hewlett-Packard, and Toshiba due to around forty cases of batteries overheating being reported globally.[53]

CCD

Initially, in October 2005, it was reported by Sony that there were problems with the charge-coupled devices (CCD) in 20 models of digital still cameras. The problems can prevent the cameras from taking clear pictures, and in some cases, possibly prevent a picture to be taken at all. In late November 2006, the recall was broadened to eight additional models of digital cameras sold between 2003 and 2005. The problem appears to manifest itself mostly when the camera is used in areas with hot weather. The eight models effected are the following: DSC-F88, DSC-M1, DSC-T1, DSC-T11, DSC-T3, DSC-T33, DSC-U40 and DSC-U50. Sony did indicate that they will repair or replace the affected camera at no charge. Since Sony is one of the largest producers of CCD chips, this recall may affect other manufacturer's and models of cameras, possibly as many as 100 models or more. Other manufacturers of digital cameras, including Canon, Minolta, Nikon, Olympus or Fuji have indicated they will replace faulty CCDs in their respective models of cameras if necessary.[54]

Environmental record

Sony has received numerous awards and much recognition for their environmental efforts throughout the world. Their achievements in the way of energy and environmental conservation have earned them respect for their green campaign[55] despite bad press from a low ranking on Greenpeace's greener electronics report.[56]

Improvement efforts

Since 1976, Sony has had an Environmental Conference.[57] Sony's policies address their effects on global warming, the environment, and resources. They are taking steps to reduce the amount of greenhouse gases that they put out as well as regulating the products they get from their suppliers in a process that they call "green procurement".[58] Sony has said that they have signed on to have about 75 percent of their Sony Building running on geothermal power. The "Sony Take Back Recycling Program" allows consumers to recycle the electronics products that they buy from Sony by taking them to eCycle (Recycling) drop-off points around the U.S. The company has also developed a biobattery that runs on sugars and carbohydrates that works similarly to the way living creatures work. This is the most powerful small biobattery to date.[59]

Green TV

For sale in Japan on 30 July, 2008, Sony's green product, new flat-panel 32-inch (810 mm) TV 150,000 yen (US$ 1,400; € 900) Bravia KDL-32JE1 offers ecological consumers advantages of less energy consumption (70% less) than regular models with same image quality. Sony was able to reduce carbon dioxide emissions totaling 79 kilograms (174 pounds) a year, without sacrificing quality by developing a brighter back light and better filtering, which produces light more efficiently. The TVs will have liquid crystal displays along with high-definition digital broadcast capabilities.[60][61][62]

Criticism

In 2000, Sony was ridiculed for a document entitled "NGO Strategy" that was leaked to the press. The document involved the company's surveillance of environmental activists in an attempt to plan how to counter their movements. It specifically mentioned environmental groups that were trying to pass laws that held electronics-producing companies responsible for the clean up of the toxic chemicals contained in their merchandise.[63] In early July 2007, Sony ranked 14th on the Greenpeace chart "Guide to Greener Electronics." This chart graded major electronics companies on their environmental work. Sony fell from its earlier 11th place ranking due to Greenpeace's claims that Sony had double standards in their waste policies.[64]

On December 9, 2008, Sony Corp. said it will cut 16,000 jobs, curb investment and pull out of businesses to save $9.1 billion a year.[65]

See also

References

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  34. ^ "Sony: PSP Viral Campaign 'Poorly Executed'". next-gen.biz/. 2006-12-13. http://www.next-gen.biz/index.php?option=com_content&task=view&id=4397&Itemid=2/. Retrieved on 2007-01-20. 
  35. ^ Washington Post: Pay Judgment Or Game Over, Sony Warned
  36. ^ "Japanese couple sues Sony and Apple over burning battery". Engadget. 2007-07-25. http://www.engadget.com/2007/07/25/japanese-couple-sues-sony-and-apple-over-burning-battery/. Retrieved on 2007-07-25. 
  37. ^ "Dell Details on Notebook Battery Recall". Direct2Dell. 2006-08-14. http://www.direct2dell.com/one2one/archive/2006/08/14/1803.aspx. Retrieved on 2006-08-21. 
  38. ^ "Dell announces recall of 4.1 million laptop batteries". CBC News. 2006-08-14. http://www.cbc.ca/world/story/2006/08/14/dell-recall.html. Retrieved on 2006-09-28. 
  39. ^ "Sony, Dell battery issue heats up". CBC News. 2006-08-24. http://www.cbc.ca/technology/story/2006/08/24/tech-battery.html. Retrieved on 2006-08-24. 
  40. ^ "Apple announces recall of 1.8 million laptop batteries". CBC News. 2006-08-24. http://www.cbc.ca/technology/story/2006/08/24/apple-recall.html. Retrieved on 2006-09-28. 
  41. ^ "Toshiba Recalls 340,000 Batteries, Trouble for Sony". Console Watcher. 2006-09-19. http://www.consolewatcher.com/2006/09/toshiba-recalls-340000-batteries-trouble-for-sony/. Retrieved on 2006-11-06. 
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  44. ^ "Lenovo recalls 526,000 laptop batteries". CBC News. 2006-09-28. http://www.cbc.ca/consumer/story/2006/09/28/tech-lenovo-060928.html. Retrieved on 2006-09-28. 
  45. ^ Sony to Initiate Global Replacement Program for Notebook Computer Battery Pack, Sony Press Release, September 28, 2006.
  46. ^ HP and Sony Joint Statement on Recent Battery Issues., Hewlett-Packard News Release, October 2, 2006.
  47. ^ "Sony knew of faults in PC batteries in Dec., failed to fully study fire cause". Daily Yomiuri Online. 2006-10-03. http://www.yomiuri.co.jp/dy/business/20061003TDY01006.htm. Retrieved on 2006-10-03. 
  48. ^ "Sony failed to fully study battery problem". Forbes.com. 2006-10-02. http://www.forbes.com/business/feeds/afx/2006/10/02/afx3061270.html. Retrieved on 2006-10-03. 
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  50. ^ "Fujitsu, Toshiba, Hitachi may seek compensation from Sony over battery recalls". Chicago Sun-Times. 2006-10-16. http://www.suntimes.com/business/98594,101606battery.article. Retrieved on 2006-10-16. 
  51. ^ "Acer finally gets sucked into Sony battery recall". Engadget. 2007-04-25. http://www.engadget.com/2007/04/25/acer-finally-gets-sucked-into-sony-battery-recall/. Retrieved on 2007-06-29. 
  52. ^ "Georgia Man's Laptop Bursts into Flames". http://www.consumeraffairs.com/news04/2007/08/dell_fire.html. Retrieved on 2007-08-24. 
  53. ^ "HP, Dell, Toshiba Recall Sony Laptop Batteries Again". http://www.pcworld.com/businesscenter/article/153110/hp_dell_toshiba_recall_sony_laptop_batteries_again.html. Retrieved on 2008-10-30. 
  54. ^ Sony finds CCD problem with some of its digital cameras
  55. ^ CSR Awards and Recognition from External Organizations (since fiscal 2000)
  56. ^ Sony belatedly unveils US recycling policy
  57. ^ History of Environmental Activities at Sony
  58. ^ Sony Group Environmental Vision
  59. ^ Sony develops World’s Most Powerful Sugar-based Bio Battery Prototype
  60. ^ www.iht.com, Sony develops green flat-panel TV to woo ecological consumers
  61. ^ gmanews.tv/story, Sony woos ecological consumers with new flat-panel TV
  62. ^ Kageyama, Yuri (2008-06-17). ""Sony develops green flat-panel TV to woo ecological consumers"". Chicago Tribune. http://www.chicagotribune.com/features/lifestyle/green/chi-green-flat-panel-tv-sony,0,2542612.story. Retrieved on 2008-06-17. 
  63. ^ Sony's PR War on Activists
  64. ^ Sony hits bottom of Greenpeace eco rankings
  65. ^ http://news.yahoo.com/s/nm/20081209/bs_nm/us_sony

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