ACCENT Marketing Services, L.L.C.

Type: Subsidiary
On the web: http://www.accentonline.com
Employees: 1,570

ACCENT Marketing Services provides customer relationship marketing (CRM) services with an emphasis on contact center support. Among ACCENT's services are inbound and outbound call support, mail, e-mail, and Web chat. The company also offers loyalty marketing programs and customer satisfaction tracking. It has call centers in Arkansas, Florida, Indiana, and Missouri, as well as in the Caribbean and the Philippines. The company was founded in 1993 and serves a variety of industries from telecommunications to financial services to automotive. It is owned by marketing communications services firm MDC Partners.

Key numbers for fiscal year ending December, 2007:
Sales: $56.9M

Officers:
Founder and Chairman: Thomas O. (Tom) Hansen
President and CEO: Kevin Foley
COO: Linda Ruffenach