Agile Communication Environment (ACE) is a Avaya software solution that leverages a Service Oriented Architecture (SOA) and web services to integrate Unified Communications capabilities (Presence, Click-to-Call, Audio Call, Video Call, Multimedia Conferencing, etc.) with business applications and processes.[1][2]
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In the autumn of 2005 a small team of engineers from Nortel's Maidenhead R&D center developed, as a skunkworks project, a prototype Unified Communications application server, code-named Arachne. The project was reviewed by executive leadership and in late 2006 the program was given the go-ahead under the title of Project Raptor.
The development work was done in three of Nortel's R&D labs, Ottawa, Beijing, and Maidenhead. Approximately 80 engineers across the three sites worked on this program.
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