The various employees of "no-frills" Southwest Airlines find their patience and goodwill stretched to the breaking point as the A&E reality series Airline soars into its first season. Each episode features two to three "storylines" linked by a central theme. In the season opener "The Delicate Art of Saying No," Southwest's LAX supervisor Steve Ramirez must deal with an obstreperous drunken passenger, Baltimore/Washington International supervisor Susie Boersma tries to find a nice way to tell a passenger that his body odor is overwhelming, and Chicago/Midway supervisor Val Brown has to persuade a heavyset passenger to purchase two tickets because he is far too large to fit into one seat -- while the other passengers are aggravated by a storm-related flight delay. Later episodes include "Consider Yourself One of the Family," dealing with an angry family arguing over extra charges for their oversized baby, a memorable encounter with a popular rap star, and a flight plagued by a pair of unregenerate boozers, and a passenger who has no ID; "Kids...Who'd Have Them?," depicting various confrontations involving loud, out-of-control children (including several teenagers who should know better), a nervous youngster making his first unaccompanied flight, and a stressed-out mom and kids who've missed their flight and intend to make everyone else suffer on account; "Beyond Our Control," delineating the chaos caused by the largest power blackout in U.S. history; and the poignant "Times Change," the story of a 30-year veteran pilot making his last flight, coupled with the embarrassing problems facing an Alzheimer's patient while awaiting a flight connection. Other episodes this season include "Winners and Losers," "Terminal Beauty," "High Spirits," "Team Effort," "You Must Be Kidding," "Luv is in the Air," "Relative Values," "For Better or Worse," "It Ain't Over Til It's Over," "There's Real Time...Then There's Airline Time" and the season finale, "Excess Baggage." ~ All Movie Guide
