AMC Technology, L.L.C.

Type: Private
On the web: http://www.amctechnology.com
Employees: 31

Who you gonna call when you need a more efficient call center? Try AMC Technology. The company's software enables call centers to integrate multiple channels of communication -- including phone, interactive voice response, Web chat, e-mail, and paging -- with their customer relationship management (CRM) systems, making customer data readily available to contact center agents. AMC also provides connectors that control communication between media channels, CRM applications, and computer telephony integration (CTI) middleware. AMC was founded in 1995.

Key numbers for fiscal year ending December, 2007:
Sales: $3.4M

Officers:
President and CTO: Anthony X. Uliano
VP Sales and CFO: Rosemary Branch
VP Marketing: Paul A. Nussbaum

Competitors:
Aspect Software
Comverse Technology
Genesys Telecommunications