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3450 Lakeside Dr., Ste. 620 Miramar, FL 33027 FL Tel. 954-392-2600 Toll Free 888-899-5995 Fax 954-392-9640 |
Type: Private
On the web:
http://www.arise.com
Employees:
57
Arise Virtual Solutions (formerly called Willow CSN) provides outsourced call center services without the call center. Calls are routed to its remote customer service agents (CyberAgents) who work from their homes. Arise Virtual Solutions provides the underlying technology as well as training and administration of its virtual workforce for such clients as Home Depot, Carnival Cruise Lines, and Verizon. Outsourced services include inbound and outbound sales, data entry and transcription, and customer support using e-mail and web chat. The "virtual call center" was founded in 1997 as Willow CSN Incorporated.
Key numbers for fiscal year ending December, 2008:
Sales: $7.7M
Officers:
CEO: Angela Selden
CIO: Tom Holmes
CTO: James H. Walker
Competitors:
Alpine Access
Convergys
ePERFORMAX
