Astea International Inc.

Type: Public
On the web: http://www.astea.com
Employees: 178
Employee growth: 1.7%

Astea International aspires to serve a wide field of customers. The company's customer relationship management (CRM) software is used to automate sales and service processes, manage contracts and warranties, and distribute information to employees, customers, and suppliers. Astea's customers (primarily professional services firms or organizations that sell and service equipment) come from a variety of industries, including health care, medical devices, controls and instrumentation, information technology, facilities management, and telecommunications. The company also offers services such as consulting, implementation, and maintenance. Founder and CEO Zack Bergreen owns about 45% of Astea.

Key numbers for fiscal year ending December, 2011:
Sales: $26.6M
One year growth: 24.3%
Net income: $0.7M

Officers:
Chairman and CEO: Zack B. Bergreen
President, General Counsel, and Secretary: John Tobin
CFO and Treasurer: Frederic (Rick) Etskovitz

Competitors:
Oracle
SAP
ViryaNet