Automated retail is the category of self-service, standalone kiosks in heavily trafficked establishments such as airports, malls and resorts.[1]
The kiosks are usually a turn-key solution with the necessary hardware, technology and services required to maintain an automated, small-footprint retail store.
Consumers select products using a touchscreen interface, pay for purchases using a credit or debit card and then the product is dispensed, sometimes via an internal robotic arm in the machine.[2]
ZoomShops and Redbox and Automated Stores are examples.[3]
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