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A building superintendent or building supervisor (often known simply as the super) is a manager responsible for repair and maintenance in a residential building. They are the first point of contact for residents of the building. They are expected to take care of minor issues and repairs, such as small leaks or blockages. For larger jobs and major repairs they will organize and supervise the work of the sub-contractors. Building superintendents often get discounts in their rent, free rent, or free rent plus a small salary in exchange for their services. The amount of compensation they receive is usually proportional to the size of the building.
Although very common in large cities in the United States, the job title is not often used in the rest of the world. However, the job title is used throughout Canada where it is often called simply superintendent. Other common titles for this job include resident manager, apartment manager, property manager, porter, door keeper, and caretaker.
See also
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