Com Hem

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Com Hem

Type	Private
Founded	1983
Founder(s)	Televerket
Headquarters	Stockholm, Sweden
Area served	Countrywide
Key people	Tomas Franzén, CEO
Industry	Telecommunications
Services	Television, Telecommunications
Revenue	SEK 3531,9M FY2007
Owner(s)	The Carlyle Group, Providence Equity Partners
Employees	700 (2008)
Website	www.comhem.se

Com Hem AB of Sweden, supplies triple play services that include cable tv, digital television, broadband, telephony and HDTV.

Founded in 1983 as Televerket Kabel-TV as part of the former state-owned Televerket, the company has been successively named Svenska Kabel-TV AB and Telia InfoMedia TeleVision AB, before becoming 'Com Hem' (a play with the Swedish phrase "Kom hem" = Come Home).^{[citation needed]}

Today the company has nearly 200 different TV channels available to its customers. Digital TV was introduced in 1997. A broadband service that uses the company's proprietary cable network was launched in 1999. In 2004 IP telephony was introduced and the company became Sweden's first nationwide triple play operator.^{[citation needed]} Com Hem now reach one third of Sweden's households.^{[citation needed]}

All the households connected to the Com Hem cable network have access to broadband services, services for fixed telephony (VoIP) and a wide range of TV programs. Com Hem also provides interactive services that facilitate management, communication and maintenance for property owners.^[specify]

The company has around 700 employees with offices in Stockholm, Göteborg, Malmö, Västerås and Härnösand. When Televerket was privatized, the company remained as part of Telia, before being bought by private equity firm EQT.^{[citation needed]} Com Hem has been acquired by the US venture capital companies The Carlyle Group and Providence Equity Partners, from January 1, 2006.^[1]

Com Hem has been ranked as the ISP with the least satisfied customers in Sweden 2007, 2008 and 2009 according to Svenskt Kvalitetsindex, an independent customer survey company. ^[2]

Analog channels

• SVT1
• SVT2
• TV3
• TV4
• Kanal 5
• TV6
• TV4 Plus
• TV8 (upgraded networks only)
• Kanal 9
• Com Hem-kanalen (information channel for Com Hem's customers)
• MTV
• TV4 Sport
• SVT24
• Barnkanalen/Kunskapskanalen
• Kanal lokal

The analog package may also include a few local channels, usually an open access channel such as Öppna Kanalen. In areas near Denmark, Norway or Finland, Com Hem usually includes channels from the neighboring countries.

Digital channels

Internet subscriptions

• Bredband XSmall, 0,5 Mbit/s download and 0,25 Mbit/s upload
• Bredband Small, 2 Mbit/s download and 0,5 Mbit/s upload
• Bredband Medium, 10 Mbit/s download and 1 Mbit/s upload (10 Mbit/s upload sold separately)
• Bredband Large, 24 Mbit/s download and 1 Mbit/s upload (10 Mbit/s upload sold separately)
• Bredband XLarge, 50 Mbit/s download and 10 Mbit/s upload
• Bredband XXLarge, 100 Mbit/s download and 10 Mbit/s upload

References

1. ^ "Om Com Hem" (in Swedish). Com Hem. http://www.comhem.se/portal/comhem/comhem_start. Retrieved 2008-09-12. 
2. ^ "SKI" (in Swedish). SKI. http://www.kvalitetsindex.se/index.php?option=content&task=view&id=168. Retrieved 2009-11-04. 

See also

• List of Swedish television channels

External links

• Official Com Hem website
• The Carlyle Group website