Conflict Resolution

"Conflict Resolution"
Michael attempts to resolve a conflict
Episode No.	27
Prod. Code	02020
Airdate	May 4 2006
Writer(s)	Greg Daniels
Director	Charles McDougall
The Office Season 2 September 2005 - May 2006
The Dundies Sexual Harassment Office Olympics The Fire Halloween The Fight The Client Performance Review E-mail Surveillance Christmas Party Booze Cruise The Injury The Secret The Carpet Boys and Girls Valentine's Day Dwight's Speech Take Your Daughter to Work Day Michael's Birthday Drug Testing Conflict Resolution Casino Night
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The Office (US)

"Conflict Resolution" is the 21st episode of the second season of The Office (U.S. version). It was written by Greg Daniels and directed by Charles McDougall. It first aired on May 4, 2006.

Synopsis

When Michael hears Oscar complaining about Angela's baby poster to Toby, he intervenes and resolves the conflict himself by forcing his "solution" onto all parties. Thus inspired, Michael wrests all the other unresolved office complaints from Toby, determined to resolve them all. Meanwhile, photos for identification badges are being taken in the break room.

Michael publicly reads all the outstanding complaints against everyone, which only serves to heighten office tensions further. Pam is particularly troubled by an anonymous complaint that she plans her wedding during office hours, a complaint she concludes was filed by Angela.

Dwight becomes furious that his voluminous complaints against Jim have gone ignored and demands that Michael fire Jim or he'll quit. When Michael reads all of Jim's pranks on Dwight, Jim begins to regret how much time he wasted at the office.

As everyone poses for a group picture, Jim admits to Pam that it was he who had registered the complaint about her wedding planning. The next day, Jim secretly sees Jan for an interview.

Deleted scenes

The Season Two DVD contains a number of deleted scenes from this episode. Notable cut scenes include:

• Dwight finds his desk encircled in police tape
• Dwight annoys the photographer in various ways.
• Michael discusses conflict and conflict resolution and dedicates himself to resolving all the old cases "before Toby can kill or rape another person."
• Dwight gives Pam "Level Red" security clearance.
• Meredith and Kevin get their pictures taken.
• Dwight is hassled by building security.

Notes

• The poster Oscar complains about was given to Angela by Toby in the Secret Santa swap in "Christmas Party".
• The final scene in which Toby places the box of complaints on a shelf with hundreds of similar boxes is a nod to the final scene of Raiders of the Lost Ark and Citizen Kane. (see also: the Government Warehouse plot device)
• Roy's last name is finally revealed on the "Save the Date" card that Angela holds up to the camera: Anderson. If Pam and Roy did end up getting married, her name would become Pam Anderson.
• Creed's turning to his side after having his picture taken suggests that he has had run-ins with the law.
• The five styles in The Mediators tool chest are lose/lose, win/lose, compromise, win/win, and win/win/win
• Scott Adsit plays the photographer in the episode. He stars in 30 Rock.
• Dwight says that he doesn't smile if he can help it in this episode, yet later in the episode he tries to smile in the whole office picture.
• Michael says that it was hard to get a good picture of 15 people. However, there were only 14 people in the photo.

External links

• "Conflict Resolution" at NBC.com
• Jenna Fischer's Blog on "Conflict Resolution" at TVGuide.com
• "Conflict Resolution" at NorthernAttack.com
• Memorable Quotes From "Conflict Resolution" at QuotesFromTheOffice.com

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