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Crutchfield

 
Hoover's Profile: Crutchfield Corporation
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Contact Information
Crutchfield Corporation
1 Crutchfield Park
Charlottesville, VA 22911
VA Tel. 434-817-1000
Toll Free 800-955-9091
Fax 434-817-1010

Type: Private
On the web: http://www.crutchfield.com

Crutchfield Corporation wants you to lean on it when choosing consumer electronics. The company sells its wares via catalog, call center, online, and two retail stores in Virginia. Its products include TVs, DVD players, stereos, gaming systems, digital cameras and camcorders, and MP3 players. Crutchfield also sells automotive audio and video products, such as speakers, amplifiers, and navigation systems. It carries major brands, including Sony, Bose, Pioneer, and Kenwood. The firm was founded by Bill Crutchfield in 1974, and was one of the first electronics retailers to launch an e-commerce site. Its catalog is mailed to about 6 million households. Crutchfield entered the Canadian market in 2007.

Officers:
CEO: William G. (Bill) Crutchfield Jr.
CFO: Richard Stavitski
Public Relations: Jim Richardson

Competitors:
Best Buy
RadioShack
Wal-Mart

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Wikipedia: Crutchfield
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Home > Library > Miscellaneous > Wikipedia
Crutchfield Corporation
Type Private
Founded 1974
Headquarters Charlottesville, Virginia
Industry Consumer electronics retail
Website www.Crutchfield.com

Crutchfield Corporation is a consumer electronics company specializing in audio and video equipment for the automobile. It currently offers many consumer electronics items from mobile to electronics and high fidelity components for the home. It was created in 1974 by William G. Crutchfield, Jr., founder and CEO. It is based in Charlottesville, Virginia.

Contents

History

The company was created during the restoration of classic sports cars by Bill. Unable to find anyone to upgrade the car stereo in a Porsche 356 coupe he was preparing to sell, he realized the need to fill for this type of DIY project.[1]

Company growth

Over the years, the company has expanded its Charlottesville facility into its current 1.5 million cubic foot headquarters[citation needed], with a satellite facility in Norton, Virginia and retail storefronts in Charlottesville and Harrisonburg, Virginia. In 2007, Bill Crutchfield was inducted into the Consumer Electronics Association Hall of Fame alongside Paul Allen and Amar Bose.[2] The company's website, Crutchfield.com, was the first vendor-authorized audio/video retailer on the Internet.[3] Crutchfield Corp.'s call center has been certified by J. D. Power and Associates' Call Center Certification Program for "meeting key expectations".[4] and "outstanding customer service experience"[5]

References

  1. ^ "Our Story: History | Crutchfield.com". Crutchfield Corporation. http://www.crutchfield.com/App/OurStory/History.aspx. Retrieved 2008-07-29. 
  2. ^ "CE Hall of Fame Inductees". Consumer Electronics Association. http://www.ce.org/Events/Awards/357.asp. Retrieved 2008-05-05. 
  3. ^ "Crutchfield Turns Up the Volume on Microsoft SharePoint and Exchange Data Management with CommVault Simpana". Microsoft. 29 November 2007. http://news.moneycentral.msn.com/ticker/article.aspx?Feed=BW&Date=20071129&ID=7873199. Retrieved 2008-05-05. 
  4. ^ "Call Center Certification Program". J.D. Power and Associates. http://www.jdpower.com/corporate/callcenter/. Retrieved 2008-05-05. 
  5. ^ "Crutchfield Recognized for Providing an Outstanding Customer Service Experience (Press Release)". J.D. Power and Associates. http://www.jdpower.com/corporate/news/releases/pressrelease.aspx?ID=2006226. Retrieved 2008-05-05. 

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