Personnel
One of the key strengths of Worldwide Internet Marketing Services is the people who make it possible. In addition to personal relationships that exist within the group-some that extend as far back as 18 years-each brings to Worldwide Internet Marketing Services a sense of professionalism and drive that has been consistently successful for them in past endeavors. We all understand how important a tool the Internet can be to the success of our clients, and are committed to being not only financially strong, but well-respected among our clients and our competition. We will achieve this goal by producing win-win situations between Worldwide Internet Marketing Services and its clients using tools such as effective project scoping, personal contact, and highly flexible information systems.
Introducing the Worldwide Internet Marketing Services team!
Michael Bonelli, Controller
Michael brings to Worldwide Internet Marketing Services a business management and sales background that includes establishing successful corporations. Michael's primary duties with Worldwide Internet Marketing Services include managing cash flow, acting as the corporation's primary non-client external contact, market analysis, and the day-to-day operation of Worldwide Internet Marketing Services as a business entity. Michael will also act as the Worldwide Internet Marketing Services account representative for the Denver, Colorado area.
Richard Mcfeely, Sales/Marketing Manager
Richard's experiences as a professional stage manager and technical director for area theater groups, where coordination of human and physical resources to form both technically and artistically sound performances is essential, make him ideal as the corporation's Sales/Marketing Manager. Serving as the primary external client contact, Richard's duties include managing the sales process within Worldwide Internet Marketing Services, and ensuring orders are completed to client satisfaction. Richard is also the Worldwide Internet Marketing Services account representative for the Dallas, Texas area.
Charles Raschke, Artistic Director
Screenplay author, school teacher, professional graphic artist, accomplished actor…all skills that Charles will use in his role as the corporation's Artistic Director. Charles' primary responsibilities include establishing standards for online publication, designing custom services for Worldwide Internet Marketing Services clients, and ensuring that the online "look and feel" of Worldwide Internet Marketing Services Web pages are professional and easy to use. Charles is also the Worldwide Internet Marketing Services account representative for Houston, Texas, by far our largest target market.
Glen Harper, Publisher
We elected to ask Glen to join us in this venture primarily because of his limitless imagination and his skill with computers. As Web page publisher, Glen will transform client requests into Web pages using his graphic artistry and ability to invent realities where none existed before. Glen will also serve as the Worldwide Internet Marketing Services account representative for Billings, Montana.
Victor Gold, Database Administrator
One of two computer science professionals on the Worldwide Internet Marketing Services team, Victor's primary responsibility is the integrity of the corporation's central store of data. His other duties include application design and programming, timely response to client service issues, in-house user support, and assisting with the design and implementation of the corporation's information systems.
Leonard Morgan, Network Operations Manager
Leonard will use his extensive experiences with data networks and database systems to design, install and maintain the corporation's Network Operations Center, located in Denver, Colorado. Leonard's duties include application design and programming, training of in-house staff, and day-to-day operations of the corporation's hardware and software resources. Additionally, Leonard will contract his time out to clients needing network design and/or troubleshooting services.
Because the information system is key to the success of Worldwide Internet Marketing Services, Victor and Leonard will possess completely redundant knowledge of how the system operates, such that the corporation is protected from the untimely loss of either person.
Work Environment
The design of our work environment was driven primarily by the environment of the Internet itself-a 24 hours per day, 7 days per week marketplace. As such, distinctions such as 8:00 a.m. to 5 :00 p.m., Monday through Friday, quickly lose meaning. Without exception, all members of the Worldwide Internet Marketing Services team believe such distinctions harm productivity in what must be a self-motivated, self-managed environment. While we appreciate that most of our clients will conduct their business using standard business hours, we also know that the real business-the delivery of our client's messages-goes on constantly.
Our work environment consists of company-provided mobile computing equipment installed in the home of each principle team member. Using the public telephone network, Worldwide Internet Marketing Services team members have complete access to the corporation's central data store 24 hours a day, 7 days a week. Actual work time will be scheduled around client availability and operating hours, allowing team members to integrate Worldwide Internet Marketing Services into their lives based on their own schedules. The result will be a much higher per-hour productivity rate than the traditional 8:00 to 5:00, Monday to Friday regimen.
This is made possible in part due to our order-entry system. Each request from a client is treated as a self-contained project with well-defined scope. As stated previously, setting project scope and expectations effectively on the front-end of the sales process will benefit both the client and Worldwide Internet Marketing Services. Any requests outside this pre-defined scope are considered new projects, and documented accordingly. Not only is this an effective change-control system, but it allows projects to be handed to Worldwide Internet Marketing Services employees to work on within their own schedules. Later, at the touch of a button, a customer's complete project history can be obtained and analyzed for areas where our relationship with the client can be enhanced.
Also, with such a system, we can normalize salaries across the board, and throw out a great deal of inter-office politics and "bad blood" from the very beginning. We feel these barriers are artificial, and only hurt the business. Our clients, we feel, will expect and appreciate that such a forward looking company would have such a futuristic method of conducting business.
Finally, our work environment could not exist without the full support and commitment of each Worldwide Internet Marketing Services team member.
