Laserfiche: Information from Answers.com

Laserfiche

Type	Private
Founded	1974
Headquarters	Long Beach, California
Key people	Nien-Ling Wacker, CEO
Industry	Software, Document management
Products	Agenda Manager Agenda Processor Laserfiche Laserfiche RME Plus Quick Fields Snapshot Web Access WebLink Workflow
Employees	250
Website	www.laserfiche.com

Laserfiche is a developer and manufacturer of document management, enterprise content management, workflow, records management, document imaging and forms capture software. Its headquarters is in Long Beach, California. “Laserfiche” refers to both the company and its product platform.

1 Background
2 Recent Highlights
3 The Laserfiche Institute
4 See also
5 External links
6 Related Articles

Background

Laserfiche creates simple and elegant enterprise content management (ECM) solutions that help organizations run smarter. Since 1987, more than 28,000 organizations worldwide—including federal, state, and local government agencies and Fortune 1000 companies—have used Laserfiche software to streamline document, records and business process management.

The Laserfiche ECM system is designed to give IT managers central control over their information infrastructure, including standards, security and auditing, while still offering business units the flexibility to respond quickly to changing conditions. The Laserfiche product suite is built on top of Microsoft® technologies to simplify system administration, supports Microsoft SQL and Oracle® platforms and features a seamless integration with Microsoft Office® applications and a two-way integration with SharePoint®.

Laserfiche distributes its software through a worldwide network of value-added resellers (VARs), who tailor solutions to clients’ individual needs. The Laserfiche VAR program has received the Five-Star Rating from Computer Reseller News/VARBusiness magazine.

History The original Laserfiche index and retrieval concept was developed by founder and custom software developer Nien-Ling Wacker, Laserfiche President and CEO, to assist a client needing access to records during litigation. As storage hardware costs dropped and organizations saw the value of storing and managing records electronically, the company has grown and prospered.

Business Impact Laserfiche was founded in 1987 and is a division of Compulink Management Center, Inc., a privately owned corporation established in 1974 to develop custom software solutions. Laserfiche sales have grown significantly over the past five years. Products

Laserfiche offers several core solution packages to address the business needs of small to large organizations, including Laserfiche Rio, an ECM solution that is straightforward to purchase, deploy, extend, and manage; and Laserfiche Avante, a powerful BPM solution with workflow automation.

Markets Laserfiche software is widely used by organizations wishing to implement ECM solutions that ensure automated business processes, provide for centralized control to meet firm regulations, and maintain local flexibility for knowledge workers and business units. Laserfiche has become the industry standard in the municipal government market and is used in thousands of cities and towns. The healthcare and financial services industries also embrace Laserfiche, as does the federal government, including: the U.S. Treasury, CIA, FBI and all military branches.

Laserfiche Programs The Professional Developer Partnership (PDP) Program provides the tools needed to integrate software applications with the leading document management solution. From comprehensive development tools to ongoing sales support, Laserfiche designed its PDP Program to provide software developers, resellers, and integrators with the resources they need to successfully develop, complete, and market integrations with Laserfiche. The Certified Professional Program is designed to provide highly accessible training to those seeking to increase their content management expertise.

The ACE Program provides Analysts, Consultants, and Experts with insight and differing perspectives on ECM, BPM, and transparent records management, vital to facilitate client recommendations and further business practices.

People Laserfiche directly employs more than 250 executives, managers, software developers, engineers and support staff. More than 1,000 VARs who have been trained and certified by the company distribute the software worldwide in English, Spanish, Portuguese, French, Arabic, Vietnamese, Korean, Italian, and Chinese (simplified and traditional) versions. The VARs also install and integrate the software, train users, and supply hardware.

Corporate Citizenship Laserfiche promotes community respect, collaboration, and responsibility. We are committed to conducting business with the highest integrity, while delivering value to our customers.

Recent Highlights

In 2002, Laserfiche 6 marked the company’s first foray into MSSQL-based document management. Also introduced that year were Quick Fields, an automated document processing module; and WebLink, which provides read-only, Web-based access to documents stored in Laserfiche.

In 2004, Laserfiche 7 marked the company’s first offering for Oracle users. That year also marked the adoption of a new corporate branding identity, which is still in use today.

In 2007, Laserfiche released Intuition, a document management solution for financial services professionals. Intuition is designed specifically for sole proprietors and small firms.

Laserfiche 8, the latest update to the Laserfiche platform, with a re-written workflow engine and integration with Microsoft SharePoint, was released in early 2008.

Laserfiche Rio, an enterprise content management offering, was launched on August 8, 2008.

In 2009, Laserfiche opened an international office in Hong Kong.

The Laserfiche Institute

The Laserfiche Institute’s stated mission is to “teach staff, resellers and current and prospective clients how to use Laserfiche most effectively.” As a part of this mission, the Institute conducts conferences, ^[1] web seminars and publishes document management guides, white papers and other educational content. The Institute also distributes educational materials through the Laserfiche Support Site.