The term Master Managed Service Provider (Master MSP or MMSP) describes an organization that hosts one or more managed service "point solutions" for resale through an indirect channel of technology solution providers. A Master MSP allows technology service providers, value-added resellers and other managed service providers access to hosted, managed service "point solutions" generally on a pay-as-you-go-model. The point solutions can be packaged together with the technology service providers’ core competencies in an effort to inexpensively deliver managed services to their customers. By leveraging a Master MSP, technology solutions providers can become MSPs.
These solutions generally include services that can be associated with outsourcing such as help desk and network operations center (NOC) support, in addition to offering on-demand, or software as a service, solutions that complement each other.
The term was established in 2005 by Do IT Smarter in an effort to distinguish their business model from a traditional managed service provider that delivers solutions directly to end-users. The term is now becoming more widely used in the industry. [1][2]
See also
- Application service provider
- Managed Service Provider
- Managed services
- Software as a service
- Communication as a service
Notes and references
- ^ Panettieri, Joe (2008-03-17). "What Is A Master Managed Service Provider?" (XHTML). MSP Mentor. Nine Lives Media. http://www.mspmentor.net/2008/03/17/what-is-a-master-managed-service-provider. Retrieved 2008-03-17.
- ^ Panettieri, Joe (2008-06-06). "Master MSP Mixes Onshore and Offshore Strategy" (XHTML). MSP Mentor. Nine Lives Media. http://www.mspmentor.net/2008/05/06/master-msp-mixes-onshore-and-offshore-strategy. Retrieved 2008-06-06.
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