Metro One Telecommunic

Type: Public
On the web: http://www.metro1.com
Employees: 632
Employee growth: (9.7%)

Metro One Telecommunications decided to hang up on the directory assistance business and give contact and data services a ring. The company's contact services unit provides businesses with telesales support and inbound customer service. Its data services unit provides listing data and services, offering such information as new mover data and historical telecommunications records. Metro One previously offered directory services on an outsourced basis, primarily for mobile phone operators, but mounting losses led it to exit that business in 2008.

Key numbers for fiscal year ending December, 2007:
Sales: $17.9M
One year growth: (41.0%)
Net income: ($15.0)M

Officers:
Chairman: Kenneth D. Peterson Jr.
President, CEO, and Director: James F. (Jim) Hensel
SVP and CTO: John S. Miller

Competitors:
Convergys
TeleTech
West Corporation

Metro One Telecommunications, Inc. (NASDAQ:INFO) was a provider of directory assistance with call centers located in the United States. Corporate headquarters are located in Beaverton, Oregon.

Metro One was behind the direct to consumer product Infone, which was discontinued in December 2005. At its peak, the company employed 7,000 across the country.^[1] In January 2009, the company sold its last operating business and had a total of three employees.^[1]

References

1. ^ ^{a b} Rogoway, Mike (January 09, 2009). "The Silicon Forest Blog: Metro One winds down". The Oregonian (OregonLive.com). http://blog.oregonlive.com/siliconforest/2009/01/metro_one_winds_down.html. Retrieved on 2009-01-11. 

External links

• Metro One Telecommunications, Inc.
• M1 Data & Analytics

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