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| Type | Private |
|---|---|
| Genre | Portuguese, African, Peri Peri chicken |
| Founded | 1987, Rosettenville, Johannesburg |
| Founder(s) | Fernando Duarte & Robert Brozin |
| Headquarters | Johannesburg, South Africa |
| Key people | Fernando Duarte & Robert Brozin |
| Industry | Fast food |
| Products | Chicken and related Portuguese cuisine foods |
| Website | http://www.nandos.com/ |
Nando's is a restaurant chain originating from South Africa with a Portuguese theme. Founded in 1987, Nando's operates in 26 countries and on five continents.[1] Nando's specializes in chicken dishes with either lemon and herb, medium, hot or extra hot peri-peri marinades (properly known as Galinha à Africana). In some countries, Nando's has other flavour options like mango and lime, or Mediterranean.
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History
The restaurant is named after Nandie[citation needed], the son of Fernando Duarte who is one of the founders of the chain, who is originally Portuguese. He and a friend, Robert Brozin, bought a restaurant called Chickenland in Rosettenville, southern Johannesburg, in 1987.[2] This became the first Nando's restaurant, which incorporated influences from former Portuguese colonists from Mozambique, many of whom had settled on the south-eastern side of Johannesburg, after their homeland’s independence in 1975. Nando's also has a steak dish.[1]
Halal and Kosher
In many regions, Nando's offers halaal and kosher chicken.[1] In Australia, Bangladesh, Canada, Kuwait, Lebanon, Malaysia, New Zealand[3], Pakistan and the United Kingdom, a large number of their restaurants are halal.[citation needed] All their restaurants in Muslim countries are halal. One branch of Nando's in South Africa, in the Johannesburg suburb of Savoy, Savoy Kosher Nando's, is kosher,[4] in addition to several in Israel.[5] Key founders Aks and V, Marinated by Pree.
Global locations
Nando's has locations in Australia, Bangladesh, Bahrain, Kuwait, Botswana, Canada, Cyprus, Fiji, Ghana, India, Indonesia, Ireland, Israel, Lebanon, Lesotho, Malawi, Malaysia, Mauritius, Namibia, New Zealand, Nigeria, Oman, Pakistan, Qatar, South Africa, Saudi Arabia, Sri Lanka, Kenya, Swaziland, Turkey, the UAE, Uganda, the UK, the USA (Washington, DC) and Zimbabwe.[6]
Australia
There are more than 70 stores that have opened in Australia, with another 20+ to open. [7]
United Kingdom
In 1992 Nando’s expanded to the United Kingdom, opening its first restaurant in Ealing, London, and as of August 2009 has 213 restaurants located across the UK, with over 50 of those in London.[1][8][9][10]
In 2009 Nando’s UK was awarded Three Stars (highest accolade) in the Best Companies Annual Accreditation Awards – the only entrant in the large companies’ category to achieve the three star rating. The Awards identify the best businesses in the UK to work for and measure the level of employee engagement in the business. Companies are rated according to their ability to inspire staff, encourage development, provide excellent customer service and build strong teams.[11][12]
The menu of Nando's in the UK is constantly evolving, and new products such as a range of new dessert cakes, mashed potato, "Macho Peas" and a new salad are currently being trialled in restaurants across the UK. New uniforms are also currently being trialled which leave the original black and green colour scheme, changing to a black and orange mix for both the shirts and aprons.
Malaysia
There are 33 outlets in Malaysia. The First main store opened in streatham.
Canada
Nando’s has operated since 1994 in the Canadian cities of Vancouver, Toronto, Calgary and Ottawa.[1]
Nando's shop
Nando's has online web stores in Australia, United Kingdom and the USA. Customers can purchase a range of Nando's branded sauces, sprinkles and apparel. Nando's also sells their range of sauces and sprinkles through major supermarkets.
Notable Nando's customers
- Nando's suggests on their website that David Beckham and the England team have visited the Nando's restaurant located in Manchester.[13]
- TV comedian Ricky Gervais is a fan of Nando's and in an article [14] he mentions that if The Office were syndicated in the US, he would "buy Buckingham Palace and turn it into a huge Nando's". However, he has also said, "I'm never going to go to Nando's in Coventry" [15]
- In the London leg of the Britney Spears 2009 circus tour, she asked for her hotel to provide a Nando's chef, so that she could have fried chicken at any time during the day. Unfortunately Nando's grills their chicken.[citation needed]
- Boyband JLS have also said on blogs on their official website that they go to nandos.
Advertising controversy
Nando's is known in South Africa for its humorous but often controversial adverts. One such television advert from 2000, involved a blind woman being led into a pole intentionally and knocked unconscious by her guide dog, which then proceeded to eat the chicken that the woman had just purchased. This caused an uproar within the blind community and caused the South African Advertising Standards Authority to call for the withdrawal of the advert,[16]
In Australia, Nandos ran an advertising campaign based around the 2002 political controversy regarding the mandatory detention of illegal immigrants. The detainees had been waging a hunger strike campaign, even resorting to physically sewing their lips closed. Nandos adverts proclaimed that the strikers "decided to unsew their lips after hearing the news that with every Nando's quarter chicken combo, Nando's are giving away an extra quarter chicken free". The campaign was created by Melbourne's Sphere Advertising.[17]
In 2007 there was further controversy in Australia when Nando's aired a sexually explicit advertising, centered around a family whose mother figure was also a pole dancer. Despite complaints to have it removed, the Advertising Standards Bureau ruled that it did not contain excessive nudity for its M rating.
Currently, the above advert is still causing a heated debate. It ranges from almost anti-Nando militant blogs to modest reviews in some Australian online directories.[18]
An internal video for Nandos staff leaked in May 2009, starring Melinda Messenger, and other celebrities which can be seen here http://www.youtube.com/watch?v=RMTGfWPnpgo
During the South African national elections of 2009, Nando's made an advert lampooning ANC Youth League president Julius Malema. Malema's lawyers sued Nando's and the original advert was removed. However, an altered version was released, with Malema's face pixelated and his voice altered.
See also
- Oporto - An Australian-based Portuguese themed restaurant.
References
- ^ a b c d e Nando’s blazes into the US , Janine Erasmus, July 17, 2008
- ^ All About Nando's Peri Peri chicken values, pride and passion
- ^ Immigrants boost Nando's NZ growth., Australasian Business Intelligence - August 4, 2003
- ^ Fernando’s review, SomethingJewish, Leslie Bunder, 02/07/2008
- ^ Restaurants In Israel, acessed April 21, 2009
- ^ Welcome to Nando’s. The official worldwide home of Nando’s famous peri-peri chicken. www.nandos.com
- ^ www.nandos.com.au/locations.php
- ^ http://www.nandos.co.uk/aboutopening/ABS/About_Nandos.html#nandos=PM-cat_ABS8_tcat_ABS+DCMD-FAM_nandosstory
- ^ http://www.nandos.co.uk/aboutopening/ABS/About_Nandos.html
- ^ http://www.nandos.co.uk/#nandos=PM-cat_as_tcat_HOME+DCMD-FAM_searchfunctions_fcid_3_id_1_result_blank
- ^ http://www.nandos.co.uk/aboutopening/ABS/About_Nandos.html#nandos=PM-cat_ABS5_tcat_ABS+DCMD-FAM_crtv
- ^ http://www.bestcompaniesguide.co.uk/company_profile.aspx?CompanySurveyID=39148
- ^ Welcome to Nando’s. The official worldwide home of Nando’s famous peri-peri chicken. www.nandos.com
- ^ David Brent on tour? : News 2006 : Chortle : The UK Comedy Guide
- ^ Nando's - the restaurant to the stars (not Ricky Gervais) | Lifeandhealth | Life and Health
- ^ http://www.iol.co.za/index.php?set_id=1&click_id=13&art_id=qw951926581994B231 - "Blind" Advert Controversy
- ^ Asylum seekers' plight used to peddle chickens - theage.com.au
- ^ Nandos Advertising Review: Commercials, Chicken and Moral Standards
External links
- Global Nando's website
- List of Nando's restaurants in South Africa
- Complete map of all the Nando's in the UK
- Some of Nando's recipes to make with their famous sauces
- Unofficial Nando's fansite with reviews for many UK branches
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