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| Type | Private limited company (Ltd.) |
|---|---|
| Founded | 1999 |
| Headquarters | Amman,  Jordan |
| Key people | Majd Shweikeh, CEO |
| Industry | Communications Services |
| Products | mobile services |
| Website | www.orange.jo |
Orange Jordan is a Jordanian public mobile telephone network operator, and is the operator of the mobile communications license granted to Jordan Telecom. The company combines local Jordanian capability with the technological advantages and network management / operation experience of one of the world's leading telecommunications operators, France Telecom. Its commitment is to introduce new levels of customer service, satisfaction and quality, enabling Jordanians to benefit from the advantages of mobile communication. By coupling advanced technology and quality with value for money services.
The company was first registered on 21 September 1999, with an aim to build a new, highly advanced, mobile communications network to serve the Hashemite Kingdom of Jordan, and has launched full public service across the Kingdom on 15 September 2000. The infrastructure was built using the most advanced technology available on the market today and is provided by the global leader in GSM networking equipment.
The mobile operator was called MobileCom until it was rebranded in 2007[1].
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History
Upon privatization on 23 January 2000, Jordan Telecom Group was 60% owned by Jordan's government. The remaining 40% of the group's shares were owned by JITCO, a holding company consisting of France Telecom (88%) and the Arab Bank (12%).
Internet Services
In 2009, Orange Jordan offered higher ADSL speeds to its Jordanian customer to reach 4 Mbps and 8 Mbps. However, there has been a public outcry to Orange Jordan to enhance its already offered Internet speeds of 1 Mbps and 2 Mbps[2]. This public call was caused by customers' accumulating bad experiences with the quality of Internet services which has been blogged about and commentated by huge numbers of viewers. For example, in July 2008, the differences between the actual and advertised speeds led Naseem Tarawnah to complain about it in a blog post[3]. Another blogger was dissatisfied with the download cap placed on all of the Orange Internet offered speeds as when the customer reach the download limit, his/her Internet speed will tremendously drop until the next billing cycle[4]. Dissatisfaction with pricing Orange Internet lines was highlighted in another post [5] especially when compared with offers in other countries. An open letter was also recently posted by a customer with the frustration he is having with the service in general, as it seems Orange in Jordan is not doing a good job at all [6]
See also
References
- ^ "MobileCom Rebrands". http://www.lightreading.com/document.asp?doc_id=131397. Retrieved 2008-02-01.
- ^ "No for download limitation in Jordan". http://www.facebook.com/group.php?gid=130063366603. Retrieved 1 September 2009.
- ^ Tarawneh, Naseem. "Internet Connections in Jordan: You Get What You Pay For". http://www.black-iris.com/2008/07/27/internet-connections-in-jordan-you-get-what-you-pay-for. Retrieved 27 July 2008.
- ^ "Jordanian Unite Against Bad Internet". http://confessionsofachubby.blogspot.com/2009/09/jordanians-united-against-bad-internet.html. Retrieved 10 September 2009.
- ^ "DSL in the US vs. in Jordan". http://www.mab3oos.com/2009/09/dsl-in-us-vs-in-jordan-re-orange-jordan.html. Retrieved 9 September 2009.
- ^ "An Open Letter To Orange Jordan & All Jordanian Service Providers". http://www.black-iris.com/2009/09/07/an-open-letter-to-orange-jordan-all-jordanian-service-providers/. Retrieved 07 September 09.
External links
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