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3045 Miller Rd. Ann Arbor, MI 48103 MI Tel. 734-302-8400 Fax 734-302-8440 |
Type: Private
On the web:
http://www.second-to-none.com
Employees:
90
Second To None helps companies and their brands achieve a position without peers. The company provides market research services including mystery shopping that measure customer experience and customer satisfaction. It also offers consulting services based on research, helping clients improve all points in customer interactions. Its assessment tools include marketing and point-of-purchase audits, and the company's operational compliance audits ensure consistent marketing across locations. Second To None also provides competitive intelligence and employee survey programs. Founded in 1989, the firm serves small, midsized, and large businesses across industries including banking, restaurants, and retail.
Key numbers for fiscal year ending December, 2008:
Sales: $8.6M
Officers:
President: Jeff Hall
VP Operations and Finance: Greg Wozniak
Director Information Technology: Mark Kordyzon
Competitors:
Lieberman Research Worldwide
RQA, Inc.
Sinclair Customer Metrics




