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Telefónica Europe

 
Wikipedia: Telefónica Europe
Telefónica Europe plc
Type Subsidiary
Founded Prior to 2001 as BT Wireless, demerged as mmO2 in 2001, acquired in 2006 by Telefónica
Headquarters Slough, England
Key people Matthew Key, Chairman & Chief Executive Officer
Industry Communications
Products Fixed and Mobile telephony, DSL, Wireless PDAs, Mobile Broadband, Home Broadband
Employees over 15,000
Parent Telefónica
Website http://www.o2.com

Telefónica Europe plc is a European telecommunications company providing both fixed and mobile communication products, usually under the styled brand O2 (typeset as O2). The company has its origins in a collection of worldwide mobile businesses, known in the latter half of the 1990s as BT Wireless within British Telecom and an operator-independent global mobile data business then known as Genie Internet, which was also a subsidiary of BT Group.

This demerger of BT's mobile communications businesses was part of a plan to strengthen the capital position of its shareholders following declining telecommunications industry valuations in the late 1990s. The companies involved in the demerger were BT Cellnet, which became O2 UK; Esat Digifone, which became O2 Ireland; Viag Interkom, which became O2 Germany; Telfort, which became O2 Netherlands; Manx Telecom (Isle of Man); O2 Airwave (UK); and Genie Internet, which split into O2 Online and O2 Asia.

The demerger took place on 17 November 2001, the resultant parent company being named mmo2 plc. A later capital reorganisation in March 2005 also saw the name of the company change to O2 plc.

After a five year period of independence (during which it disposed of its subsidiary in Netherlands to a private equity company, which reverted it back to the Telfort brand) the O2 group was acquired by Telefónica of Spain on 23 January 2006 in what was described at that time as the biggest all-cash takeover in the history of the telecommunications industry.[1]

Following the £17.7 billion cash purchase by Telefónica the company was renamed Telefónica O2 Europe plc. At the same time (March 2006), Telefónica merged its Český Telecom and Eurotel businesses into Telefónica O2 Czech Republic which became a subsidiary of Telefónica O2 Europe plc. Additionally, in 2006 O2 UK acquired a UK-based DSL broadband startup called Be Unlimited and the O2 group won a tender to become the 3rd mobile phone operator in Slovakia, forming a company trading as Telefónica O2 Slovakia. In 2007, the group sold Airwave to a subsidiary of Australia's Macquarie Group.

In June 2008, the company was renamed Telefónica Europe plc. The company has its group headquarters in Slough, UK, with its Irish Headquarters in Dublin, German headquarters in Munich, Czech headquarters in Prague, Slovak headquarters in Bratislava and Manx headquarters in Douglas, Isle of Man. It has several hundred national retail outlets across these countries offering mobile phone, fixed telephony and broadband DSL products. By 31 March 2009 the company had 46.7 million customers in the UK, Germany, Ireland, Czech Republic, and Slovakia.[2]

Contents

BT Wireless era (Before 2001)

BT Cellnet - United Kingdom

Originally launched in 1985 and trading as Cellnet, Telecom Securicor Cellular Radio Limited was a joint venture between BT Group (then called British Telecommunications) (60%) and Securicor (40%). In 1993 it launched GSM services in UK, and its analogue eTACS service was discontinued in 2000 as part of changes to the regulation of spectrum in the UK. In 1999 Securicor sold its remaining shares to BT and the company was renamed BT Cellnet and became a part of the BT Wireless family of companies within BT.

After demerger from BT in 2001, BT Cellnet became O2 UK, a subsidiary of mmO2 plc.

This subsidiary of Telefónica Europe is currently named Telefónica O2 UK.

Out of all the major UK network operators, Telefónica O2 UK has the largest number of subscribers.

Viag Interkom, Germany

Viag Interkom was created in 1995 as a joint venture of the German power supply firm VIAG (45%), British BT Group (then called British Telecommunications) (45%) and Norwegian Telenor (10%) in order to compete for official licence to provide services in the rapidly-liberalising German (fixed and mobile) telecommunications market at that time. In 2001 BT acquired VIAG's share (owned by German energy company, E.ON) for EU€11.4 billion following the German UMTS licence auction the previous year. Viag Interkom's mobile operations were transferred into the BT Wireless family and the fixed business became BT (Germany) GmbH & CO.

After demerger from BT in 2001, Viag Interkom became O2 Germany, a subsidiary of mmO2 plc.

This subsidiary of Telefónica Europe is currently named Telefónica O2 Germany.

Telfort, Netherlands

Created in March 1997 as a 50:50 joint venture between British Telecommunications (BT) and Nederlandse Spoorwegen (the Dutch national railways operator) and headquartered in Amsterdam, Telfort was awarded a licence by the government of Netherlands to provide fixed telecommunications services in November of that year, and a mobile licence was awarded the following year. In 2000, the mobile operations of Telfort became a part of the BT Wireless family.

After demerger from BT in 2001, Telfort became O2 Netherlands, a subsidiary of mmO2 plc.

In 2003, O2 group sold the company to Greenfield Capital Partners which reverted the company back to the Telfort name. Telfort eventually became a wholly-owned subsidiary of KPN.

(Esat) Digifone, Ireland

Digifone was created in 2000 as the demerged mobile business of the prior Esat Digifone which had just been purchased by BT. Esat Digifone was originally a joint venture between Esat Telecom and Telenor. After the acquisition of Esat Telecom by BT the Telenor share in Esat Digifone was also acquired by BT. Subsequently the fixed operations, Esat Telecom later became BT Ireland and the demerged mobile operations, rebranded without the Esat name as Digifone, became a part of the newly formed separate company, mmO2 plc.

After demerger from BT in 2001, Digifone became O2 Ireland, a subsidiary of mmO2 plc.

This subsidiary of Telefónica Europe is currently named Telefónica O2 Ireland.

Genie Internet

Genie Internet Ltd and Genie Asia were created as an autonomous but wholly-owned subsidiaries of BT in 2000. By the time it became a part of the BT Wireless family of companies in 2001, Genie had mobile portal operations in the UK, Germany, Spain, Italy, the Netherlands, Hong Kong and Japan and an Internet MVNO operation in UK called Genie Mobile. Prior to the demerger of O2 from BT, Genie scaled back its global operations in order to align with the mobile businesses demerging with it; namely UK, Germany, Ireland and Netherlands. The Genie Asia business continued portal operations in Asia.

After demerging from BT in 2001, the European Genie business became the basis of a central products and services division called Products O2 and the Genie Mobile business was re-branded to O2 Online which continues in the UK as a mobile communications service provider tied to the O2 UK network. The Genie portal properties were re-branded O2 Active in UK, Germany, Ireland and Netherlands, and the Genie Asia became O2 Asia. For governance purposes following divesture in 2001, O2 Asia was parented on O2 UK. In 2008, it is believed that O2 Asia was sold to a private consortium as part of a management buy out transaction.

O2 Asia, headquartered in Singapore, operating in Far East, South Asia, Middle East, and Australasian countries, used to develop and market a range of wirelessly connected PDA and smartphone products branded Xda for both the Asian and European markets. This subsidiary has been taken over by its CEO in a buyout per 2007. It continues to develop and market such products under the "MWg" brand, short for Mobile & Wireless Group.[3]

Manx Telecom, Isle of Man

Manx Telecom was demerged from BT as part of the mmO2 flotation in 2001. Unlike some of the company's counterparts, the fixed and mobile arms of Manx Telecom were not split prior to the demerger, which meant that Manx Telecom was the mmO2 group's only fixed operation at the time.

After the demerger from BT in 2001, Manx Telecom continued to trade under its brand as a subsidiary of mmO2 plc.

mmO2 as an independent company (2001 to 2006)

In February 2004, the company was subject to rumours of take-over bids from KPN, the Dutch telecommunications group though these never came to fruition. In 2005 rumours of KPN (and several other international network operators) bidding for the various branches of O2 persisted, though following the company's posting of better than expected results so soon after demerging some speculation shifted to O2 itself making bids for other businesses.

In March 2005, the company underwent a corporate reorganization, that saw mmO2 plc being de-listed from the London Stock Exchange and acquired (via a share swap) by a new company, O2 plc, which was listed on the LSE in its place. The summer of 2005 saw the company under threat of crippling strike action by Communication Workers Union members following disputes over pay and remuneration, though unrelated to earlier job losses as part of the reorganization. This was resolved without strikes taking place after several months of negotiations between the company and the trade union.

In September 2005, the network trials of both i-mode and Mobile TV-over-DVB-H services were launched.

31 October 2005, O2 plc agreed to be taken over by the Spanish telecommunications giant Telefónica with a cash offer of £17.7 billion (€26 billion) or £2 per share.[4] According to the merger announcement, O2 plc retained its name and continued to be based in the UK, keeping both the brand and the management team. The merger became unconditional on 23 January 2006 and O2 is now a wholly owned subsidiary of Telefónica.

Telefónica era (2006 to the present)

Following the completion of the acquisition of O2 group by Telefónica in February 2006, the new parent undertook a corporate organisational change that saw the merging of its fixed and mobile businesses in Spain, and the transfer of the Telefónica's non-Spanish European telecommunications properties into the O2 family. Thus, the Český Telecom and Eurotel operations in the Czech Republic as well as the Telefónica Deutschland business in Germany were brought into the governance of the O2 group, which retained its UK-registered public company status with its own board of directors and corporate governance structures and processes.

Telefónica chose to keep their pre-existing cell phone operations in the rest of the world under the name Movistar. This name is used in Spain and in most of Latin America countries, worked by a separate management team.

Český Telecom and Eurotel history

Český Telecom was the new name given to a company previously known as SPT Telecom which was formed from the splitting off of the Czech Ministry of Posts and Telecommunications into postal and telecom sides in 1993. The company was renamed to Český Telecom in 2000 and remained a government-controlled company until its complete privatisation in 2004. Along the way, rapid modernisation of the network occurred with the help of funding and expertise of the Dutch and Swiss consortium called TelSource.

In parallel to the evolution of Český Telecom, the Eurotel mobile phone business was established in 1990 in a joint venture between what was then known as the Czechoslovakian telecom ministry, Bell Atlantic and US West. In 1996, GSM services were introduced, and in 2003 Český Telecom acquired full control of Eurotel.

The Czech Republic government sold its remaining stake in Český Telecom (along with its Eurotel subsidiary) to Telefónica in 2005 which renamed it to Telefónica O2 Czech Republic.

Be Unlimited

O2 UK made their first move into the broadband market with the purchase of a small UK based firm named Be Unlimited. In October 2007, O2 launched their own broadband service, which offers discounts for O2 mobile phone customers. The O2 Broadband service uses the Be network.

Telefónica O2 Slovakia

In 2006, Telefónica O2 Slovakia won a tender for the 3rd mobile phone operator in Slovakia. On 2 February 2007, Telefónica O2 Slovakia started providing services in Slovakia for first customers "O2 Jednotky". On 28 February O2 launched classic services and opened first shop in Slovakia (in Bratislava on Obchodná street).

Sale of O2 Airwave

In the past Telefónica O2 operated a TETRA secure digital radio network called Airwave for the exclusive use of the UK emergency services (Including the British Army). However, it was sold to Guardian Digital Communications in April 2007.[5]

Other events

Czech O2 phoneboxes

In May 2006, the introduction of "My Europe" was announced by O2 and Telefónica. It represented the first joint venture between O2 and Telefónica to lower roaming charges in Europe, however it did not eliminate charges for receiving calls, and as stated by the site, other charges "comparable with domestic call rates".[6] Despite its name, the service is only available to customers of Telefónica or O2, within the EU, who also stay within the EU, as opposed to a geographical Europe. Since it applies to the EU only, it has been speculated that this is probably a response to Viviane Reding's plans to ban roaming charges by mobile networks within the EU,[7] or more specifically, "require that international [within the EU] roaming charges are not higher than national roaming charges."

In the summer of 2006, O2 was awarded the contract to manage and supply the network and data networks for the Automobile Association's 3600 strong mobile patrol force. This contract was previously handled by Vodafone and is currently O2's largest corporate contract.

In August 2007, O2 launched their own branded music handset O2 Cocoon, gaining favourable reviews across the market.

In July 2007, it was reported by numerous papers that O2 had won the contract to exclusively supply network services for the iPhone in the UK. This was confirmed on 18 September and the iPhone became exclusively available on the O2 network on 9 November 2007.[8][9]

In June 2009 O2 angered UK customers by informing current iPhone customers that they will have to pay the remainder of their 18 month contract before being eligible for an upgrade to an iPhone 3G S, unlike the previous year when O2 offered free upgrades from the unsubsidised first-generation iPhone to the iPhone 3G.[10] Users of the social networking site Twitter used the hash code of #O2fail to express their anger.[11]

Current operations

O2 offices in Leeds, West Yorkshire, UK
An O2 store in Banbury, Oxfordshire, UK

Telefónica Europe's (excludes Spain which is part of Telefónica España) unit owns mobile phone businesses in the UK, Ireland, Germany, and Slovakia. It also operates the fixed line and mobile phone networks in Czech Republic and on the Isle of Man where the mobile network, has been used as an environment for developing and testing new products and services such as 3G prior to wider rollout. In addition, a fixed line DSL business providing voice and Internet services called Telefónica Deutschland GmbH is a subsidiary of the firm's German operation, and a UK DSL broadband ISP called Be Unlimited is a subsidiary of O2 UK.

The following table shows the current scope of operations for the companies in the O2 group:

O2 Business 2G licences 3G licences Fixed DSL Devices
Telefónica O2 UK GSM/GPRS/EDGE 900/1800 UMTS and HSDPA (1.8 Mbit/s, 3.6Mbit/s and 7.2Mbit/s in some areas) ADSL via BT, ADSL2+ via Be Unlimited XDA range and own-brand ODM
Telefónica O2 Germany GSM/GPRS/EDGE 900/1800 UMTS and HSDPA (3.6 Mbit/s) ADSL via Telefónica Deutschland XDA range
Telefónica O2 Ireland GSM/GPRS/EDGE 900/1800 UMTS and HSDPA XDA range
Telefónica O2 Czech Republic GSM/GPRS/EDGE 900/1800 UMTS + HSDPA (3.6 Mbit/s (speed upgrade planned), HSUPA + HSPA (planned) (2100 MHz) (All big cities) and CDMA2000 (450 MHz) (Nearly 100% of population) Incumbent ADSL2+ (up to 16 Mbit/s)
Telefónica O2 Slovakia GSM/GPRS/EDGE 900/1800 UMTS + HSDPA is planned
Manx Telecom GSM 900 UMTS and HSDPA Incumbent ADSL
O2 Asia XDA Range

Telefónica Europe's turnover for the year ended 31 March 2005 was GB£6.683 billion. They have strong strategic partnerships with companies such as Apple, manufacturer of the iPhone, Research in Motion, manufacturers of the BlackBerry email product, and HTC, manufacturers of the O2 Xda, Xda II, and Xda Exec Pocket PC devices.

In September 2009, a new MVNO called Giffgaff was launched. The operator is wholly owned by O2.

Brand ownership, advertising and sponsorship

The BT Cellnet consumer brand was renamed O2 - the chemical symbol for unbound oxygen - as were all the group's other businesses (other than Manx Telecom). The re-branding was engineered by the Lambie-Nairn design agency, which developed the idea of the company supplying services that were essential, much the same as oxygen is essential for life. With this, the company logo and associated graphics were designed, using air bubbles to present this. The O2 bubbles were photographed by London based photographer Jonathan Knowles.[12]

An O2 Irish rugby union advert.

Telefónica O2 is the sponsor of the Irish rugby team. The partnership went interactive in 2006, when Ireland fans were offered access to daily updates from head coach Eddie O'Sullivan. In 2009 O2 launched their 'BeTheDifference' integrated advertising campaign[13]. Fans were given the chance to have their names included on the O2 Rugby posters and on the Irish Rugby players' jerseys. Their signatures were used in the posters and their names were printed on the numbers of the players' jerseys [14]. The integrated campaign was created by O2's two award winning Irish advertising agencies - 'McConnells' ( above-the-line) and ' brando' ( below-the-line)[15]. And the interactive campaign won an award at the 2009 Kinsale Sharks[16].

O2 is also a sponsor of the England rugby team. In 2003 Telefónica O2 launched a mobile video service in that allowed customers to download or stream video content related to the 2003 Rugby World Cup. Telefónica O2 extended their involvement with rugby union in 2005, signing a new deal with the England rugby team and the Rugby Football Union, as well as O2 rugbyclass and Premier Rugby Ltd for the English Premiership. Telefónica O2 also had a long standing relationship with Arsenal F.C., being their shirt sponsor until the start of the 2006/07 Premiership season. In 2005 a three-year deal was signed that saw Telefónica O2 as exclusive Mobile Communications Partner. In June 2006 O2 Ireland were represented on the jerseys of the Irish rugby team as they played the All Blacks, replacing previous sponsors Permanent TSB. In addition, they also sponsor Amateur Rugby League club, Runcorn Vikings as well as the Cork Gaelic Athletic Association teams. Also sponsors the O2 wireless festivals in London and Leeds each year.

Telefónica introduced the O2 brand in the Czech Republic, to brand its mobile service (Český Telecom and Eurotel became Telefónica O2 Czech Republic). This has led to speculation that the O2 brand may replace Telefónica's movistar brand. In 2005 the company acquired the naming rights of the UK's Millennium Dome which is now a large entertainment and leisure venue specialising in music and sports operated by Anschutz Entertainment Group and is officially known as The O2. In 2008, Telefónica expanded its sponsorship in the Czech Republic when it acquired the naming rights of the former Sazka Arena in Prague, which became O2 Arena.

Notably the company also sponsors the "O2 Cheerleaders" team in the company's Czech unit [17].

The O2 (Millennium Dome)

On 31 May 2005 Telefónica O2 acquired the name rights for the redeveloped Millennium Dome in London from Anschutz Entertainment Group. The Dome is therefore now officially known as 'The O2'. The company extended their relationship with music venues in 2008 when all Academy Music venues became known as 'o2 Academies'. Replacing Carling as venue sponsors.

The O2 (Ireland)

On July 3rd 2008, it was announced that the Point Depot in Dublin, would be redeveloped as The O2, similarly to the Millennium Dome was in the UK. This has been completed and is now open.

Competitors

United Kingdom

Ireland

Isle of Man (as Manx Telecom)

Germany

Czech Republic

Slovakia

References

See also

External links


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