The Human Factor: Revolutionizing the Way People Live with Technology (ISBN 0-415-97064-4) is the title of a book by Kim Vicente that Routledge published in 2004. Vicente asserts (as cited in the Optimize article listed in the "References" section) technology in such constructs as hospitals, airplanes, and nuclear power plants have significant room for improvement.
References
- "The Human Factor: An interview with Kim Vicente, professor of engineering and author of a new book on how people live with technology", an Optimize article (original is not available any more, cached version here)
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