Vertex

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Vertex

Type	Limited Company
Founded	1996
Headquarters	Prescot, Merseyside
Key people	Paul Sweeny - CEO Jeff Chittenden - COO Gavin James - CFO Sal Laher - CIO John Hall - Managing Director, Utilities Andrew Warren - Managing Director, Public Sector & Retail Financial Services Bruce MacLeod - Managing Director, Private Sector Keshav Gaur - CEO Vertex India David Child - Managing Director, 1st and The Exchange Lise Jenkins - Chief Human Resources Officer: UK Susie Buffam - Director of Shared Services Mark Charlesworth - Managing Director, Mortgages Pete Collins - Director of Customer Management Anne Sheffield - Company Secretary & General Counsel
Industry	Financial Services, Private Sector, Public Sector, Utilities
Products	Outsourcing, Business Solutions & Customer Management
Website	www.vertex.co.uk/

Vertex is a leading international Business Process Outsourcer (BPO) and Customer Management Outsourcing (CMO) business with clients in the private and public sectors.

A privately-owned company backed by investors, Vertex develops and implements a range of service solutions including transformational outsourcing, consulting, technology and outsourced service.

Vertex sells its services to the UK commercial, financial services, utility, and public sectors.

Their head office is located in Liverpool and it comprises 8000 employees who are spread across 70+ locations in the UK, USA, Canada, and India.

Financial Position

Turnover for the year 2007/08 was £364m^{[citation needed]}

Acquisition

On 28 March 2007, Vertex announced that it had been acquired from United Utilities PLC by a consortium of three leading US investment firms - Oak Hill Capital Partners, GenNx360 Capital Partners, and Knox Lawrence International.

Contracts

• Companies House
• United Utilities
• Westminster City Council
• TheTrainLine
• Marks & Spencer
• Thurrock Council
• Birmingham City Council
• Deutsche Bank
• DEFRA
• HBOS
• SouthStar Energy
• Hydro One
• CSA
• First Choice Power
• Truckee Meadows Waste Water
• Hydro One
• DEFRA
• Scottish Power
• HDNL
• National Trust
• Thurrock Council
• DB Mortgages
• Rooftop Mortgages
• Egg
• Google
• HSBC
• bmibaby.com

Locations

• Pegasus House, Merseyside (Vertex Head Office)
• Phoenix House, Merseyside
• Companies House, Cardiff
• Fort Dunlop SAJH, Birmingham
• Waterlinks House, Birmingham
• Vigo Street, London
• Dawson House, Warrington
• Dingwall Business Park, Dingwall, Scotland
• Jessop House, Cheltenham
• Hale Court, Manchester
• Gemini, Warrington
• Strathcona House, Forres, Scotland
• Richardson, Texas
• Plano Road, Texas
• Scottsbluff, Nebraska
• London, Ontario, Canada
• Smithfield
• Bolton

Vertex services include

• Business process outsourcing
• Consultancy services
• Customer Management
• Finance & Accounting
• HR Outsourcing
• Software
• Offshoring
• Debt Management

External links

• Vertex website