There is no reason why services should be delivered directly if other more efficient means are available. What matters is what works.
[1998 Department of Transport, Environment, and the Regions Modernising Local Government: Improving Local Services through Best Value ii. 9]
Given that the unions had all bought into ‘what matters is what works’, it struck me as confrontational.
[2001 Spectator 3 Nov. 22]
Related to: efficiency and inefficiency
Bibliography of major proverb collections and works cited from modern editions is available here.
