it seems that most of these complaints come with a water temp sensor problem. my 01 Malibu had a plugged thermostat, car was warming up but not spitting any heat inside the car (MIL was on too and still is, I'm going to try disconnecting the battery) and the transmission started shifting hard when the MIL came on. changed the thermostat and the MIL is still on and it's shifting hard still... in the summer time in traffic or just really hot days (95 F +) the car would shift hard sometimes but after i got cruising, it worked fine.