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A customer approaches you and begins to complain about a product that he bought a couple of days?
Wiki User
∙ 14y ago
As long as they have the receipt they can return it, otherwise, you can't do anything and they will just have to live with it.
Wiki User
∙ 14y ago
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What tends to happen in regards to customer tolerance over time?
There are two things that tend to happen to customer tolerance over time. In many cases the customer adapts and begins to expect less. In other cases, the customer becomes hostile and belligerent and begins to cut off business relationships with any company that does not cater to his or her views on what customer service should be.
Marketing begins and ends with the consumer discuss?
When you market a product,it should appeal to the customer and be should be within his reach i.e sold in the same country or city and if not it, arrangement for delivery available. Any marketing product will finally end up in the hands of a consumer who will either be satisfied with his product or dissatified. If satisfied, then this result alone is a continuation of your marketing strategy and if not the whole marketin process will end. Not before the product is customized to the consumers demands will it sell again. So when marketing a product your aim is to appeal to the consumer and if the product does appeal to the customer the cycle will continue. Remember that the product appeals to the consumer if it's price and place of selling are within reach or also if he has heard that the demand is high on it.
What is the product life cycle of loreal?
L'Oreal Cosmetics, one of the largest Beauty Product companies in the world takes new products through a thorough and lengthy cycle. Their product cycle begins with developing a product personality (psychological profile of intended customer), product analysis, market presence, market analysis, analysis of competitors, sampling (test marketing), data interpretation (responses from customers after sampling) forecasting, relaunch, advertising campaign and marketing strategy.
What does mainline mean in merchandising?
The term "mainline merchandising" is a reference to the product flow. Usually the main line begins with the production of the product and ends with the distribution of the product.
What are the two dimensions of customer service?
It helps to understand that customers rate the level of service in two dimensions. Let's look at each.First, the procedural dimension is the established systems and procedures to deliver products and/or services. If you have product quality problems, inadequate equipment and supply issues or your procedures aren't customer friendly, you have failed in the customer's perspective. In their view you have delivered quality customer service when you have delivered the product or service.Second, the personal dimension is how service providers interact with customers (attitudes, behaviors and verbal skills). The personal dimension is the key to success. When a customer begins to do business they are already in some type of emotional state, therefore the impression an organization gives in the first three minutes may be the deciding factor in retaining an existing customer, obtaining a new customer or gaining referral business.Using the following strategies will make a tough job just a bit easier. Take the initiative, anticipate the customer's needs, be helpful, be positive, listen and understand, deal with the uniqueness of the situation, and always make the customer feel special.
What is a baby necessities that begins with the letter A?
whats a baby product that begins with the letter A?
What is involved in product development?
an idea for a product is formulated and development of the product begins. During this stage sales are zero, consumer research begins, and promotion consists of public relations
What is involved in commercial product development?
an idea for a product is formulated and development of the product begins. During this stage sales are zero, consumer research begins, and promotion consists of public relations
What is a cleaning product that starts with a?
Air freshener is a cleaning product. It begins with the letter a.
What tends to happen in regards to customer tolerance over time?
There are two things that tend to happen to customer tolerance over time. In many cases the customer adapts and begins to expect less. In other cases, the customer becomes hostile and belligerent and begins to cut off business relationships with any company that does not cater to his or her views on what customer service should be.
What dairy product begins with the letter 'i'?
ice cream
What is an agricultural product that begins with the letter T?
tobacco
What is a hair care product that begins with p?
Pantene
Words similar to product starting with s?
Stock is a synonym of product. It begins with the letter s.
How and why do comets change their appearance as they come closer to the sun?
Comet are made of rock and ice. The tails are made of dust. Therefor as it approaches the sun the ice begins to sublimate and the dust begins to disperse.
What is Heck Tate's demeanor when his questioning begins?
Heck Tate's demeanor when his questioning begins is serious and professional. He approaches the situation with a sense of authority and responsibility, showing his commitment to getting to the bottom of the matter.
What dairy product begins with letter s?
sour cream
