Describe a situation in which you were successful?
There are a number of different situations in which you can be successful. You can be successful in completing work on time for example.
Describe a situation where you have influenced others to follow a course of action that you proposed What was the situation and how were you successful?
Describe a situation where you were struggling to meet an important deadline How did the situation come about What did you do to meet the deadline Were you successful?
A situation when I was struggling to meet an important deadline was when I had projects due for school, and the situation would come about when I would continually put them off until the last minute. In order to meet the deadline, I would have to put a lot of work into it near the deadline, and in most cases I was successful.
Describe a situation in which you have improved the quality of customer service at your hotel or business?
There was an occasion when you disagreed with a supervisor's decision or company policy and Describe how you handled the situation?
One example of your best customer service situation restaurant.Explain why the service you provided was so successful?
Describe a situation where you personally have come into contact with marketing in some shape or form?
How do you answer Describe a situation where you had an upset customer or guest and the steps you took to assist them?
this is a great question. what the listener is looking for is for you to tell them a specific example where you had to deal with this and how you successful handled the issue. Use the STAR method in answering by providing a specific S= Situation, describe the T= Task or Problem, they tell me your specific A= Action and finall the R= Result or outcome. What did you learn and how would you handle…