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Answered 2011-09-13 01:50:26

Remove the door panel and inspect the tracks, and the gear. If the glass came off of track the gear might have stripped.

AnswerI just fixed my 98 grand Cherokee with drivers side window movement problems. there was dirt in the window actuator track and pivots. the grease was all dry. i lubed it up with LPS (a kind of spray lube. white lithium should be good for this too). with the vehicle running ( so i got good power, & didnt drain battery,) i ran the window up and down ( a lot) adding more lube every now and then. it is good now. hope this helps.

I have the same problem with my 1999 Cherokee and after removing the door panel found that the plastic bracket on the window regulator is broken off. I purchased a repair kit from Steiger performance. The kit is for Cherokee not grand Cherokee. The link is http://www.steigerperformance.com/

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