What OS (Win XP/2000, etc) are you using? Did you try running AVG in "SAFE MODE".
If that does not help and if your running Win XP/2000, do this:
Please download ATF Cleaner by Atribune & save it to your desktop. DO NOT use yet.
Please download, install and update AVG Anti-Spyware 7.5. DO NOT perform a scan yet..
Print out the AVG Anti-Spyware Install-Scan Instructions.
Reboot your computer in SAFE MODE" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup [but before the Windows icon appears] press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".
Double-click ATF-Cleaner.exe to run the program. * Under Main "Select Files to Delete" choose: Select All. * Click the Empty Selected button. * If you use Firefox browser click Firefox at the top and choose: Select All * Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt. * If you use Opera browser click Opera at the top and choose: Select All * Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt. Click Exit on the Main menu to close the program.
Then scan with AVG Anti-Spyware 7.5 per the "Safe Mode" instructions you printed out and reboot normally.
Finally, perform this online Virus scan: Trend Micro Housecall <- Use "Autoclean" and manually delete what it can't clean.
[Watch the Address bar in IE. You may receive alerts that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then Click Install ActiveX component.] You can get rid of this virus by following these steps . 1 Download and intall the Malwarebytes on your computer .
2 Update your Malwarebytes .
3 Scan your computer for all the malwares in your computer .
4 Remove all the malwares , found while scanning with the malwarebytes .
5 Restart your computer .
You need to run these 5 essential steps to remove all the spyware on your computer. 1. Run Deckard's System Scanner (DSS) 2. Run Malwarebytes Anti-Malware 3. Run the anti spyware removal programs spybot 4 Run Superantispyware 5. Run a complete scan with free curing utility Dr.Web CureIt! Install threat fire which will enhance your antivirus protection
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