Describe a time when you had a difficult customer?
There are no difficult customers but there are customers with problems that need to be solved ...
Describe as the most difficult situation you have ever encountered when dealing with customers?
There are many different situations that are difficult when dealing with customers. Some say that dealing with drunk or violent customers is the most difficult. ...
Asked in Job Interviews, Job Training and Career Qualifications, Sales and Customer Service, Marketing Advertising and Sales
What is the most difficult part of customer service?
The most difficult part of customer service is dealing with difficult customers. Those customers who are irate and those who will not be happy no matter what you do or say. ...
What do you study for the customer service exam for con Edison?
The Con Edison exam changes often and can vary year to year. The customer service exam may ask how an potential employee would handle irate and difficult customers, company history, or the steps needed to handle calls. ...
How did you handle a task with someone who was difficult to get along with?
You can handle a task with someone who is difficult to get along with in a few ways. One is just to avoid as much contact as possible. ...
Asked in Job Interviews
How would you handle multiple demanding customers?
The best way to handle demanding customers, especially if there is more than one, is to assure everyone that they will be taken care of. Then, address one customer at a time, first to last. ...
How would you handle a complaints by customers about other customers children who are making noise?
i would go to the kids and smak them round thee head =]
Asked in Employee Development and Training
Describe your experience in dealing with multiple phone calls and from customers who may be angry?
The company wants to know how you are going to handle angry customers. It can at times be very frustrating dealing with these kinds of customers. ...
Asked in Job Applications, Job Interviews
Tell you about a time when you dealt with a diffcult customer?
Dealing with difficult customers is very taxing. It is important when applying for a job in which you would work with customers that you are able to demonstrate good customer service even when they are difficult. ...