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How do you remove a Trojan horse called downloader.lookme.A when AVG can't remove it?
Wiki User
∙ 12y ago
I had this same problem with a computer at work. AVG 7.0 wouldn't heal the infected files automatically or move them to the Virus Vault. I moved the infected files into the Virus Vault myself. You can do this in AVG. Once in the Vault, you can delete them. Don't delete if they are critical or actual system files. The infected files were simply temporary internet files, but because they were in Windows\Temporary Internet Files\IE content (Windows98), they read as system files and AVG wouldn't touch them. I ran another couple of scans after doing this and the machine was clear. Hope this helps.
Wiki User
∙ 12y ago
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