Best Answer

You need to run these 5 essential steps to remove all the spyware on your computer.

1. Run Deckard's System Scanner (DSS)

2. Run Malwarebytes Anti-Malware

3. Run the anti spyware removal programs spybot

4 Run Superantispyware

5. Run a complete scan with free curing utility Dr.Web CureIt!

Install threat fire which will enhance your antivirus protection

KeenvalAll Trojan horses are hidden files so you would need to go to the Files Option (click the View tab)at Control Panel and uncheck both the *Hide file extension for known file types & *Hide protected operating system files (Recommended)-boxes, then OK yourself out. You will then need to restart your computer and go into SafeMode by HOLDING the F8 key DOWN -(at bootup - after the first screen info - be quick!). [You have to use your keyboard when you're in SafeMode - the keys to use are Ctrl/Alt/Delete (to exit the Help and Support screen) - Tab/Arrow keys/ Pageup/Pagedown/ the Window key(between Ctrl & Alt) & Enter]

So, from the DeskTop screen press the Window key to get Start/ arrow up to Search/ arrow right to For Files or Folders and type up the NAME OF THE FILE & EXT (not downloader.Keennval.B) but the actual name of the file, which would have shown up on your anti-virus software. To delete this file from here just press Page Up to highlight the file and then delete. To get out of Search -Alt F/ arrow down to Close and press Enter.

It will be safe to empty your Recycle Bin in the Normal mode where you can use your mouse.

I have had 4 Trojan horses on my C drive and kinda figured out the above method a week ago. I deleted the Temp file (as these keep putting the same files back into your system) from the _Restore folder after unchecking the hidden files boxes, then went to SafeMode to delete what virus files that were still there. My computer is now absolutely FREE of these pests!

PS. I also have AVG 6.0 (the free one) & also the Ad-aware 6 and I use them every day as my kids love to play games from the internet.

Here is more input:

  • Don't try to heal the file... just move it to the virus vault and delete's not important...just spyware clear your cashe and temp internet files...turning off system restore may help as you are clearing it from your avg again and you will find it is gone..
  • Tried avg/panda/avist only avg detected keenval b/e & c but it could not remove it then i tried adaware6/spybot still no sucess, then i used me startup disc with minimal boot typed c:\deltree\restore\temp where avg said virus was, rescaned with avg no viruses detected.
  • I have been using AVG anti-virus for quite sometime and never encounter the 'KEENVAL' problem until I installed kazaa. I removed kazaa and the problem went away. Upon reinstalling kazaa, the problem came back.
  • I had it as well. I downloaded dietk and it removed all the spyware that came with kazaa.
  • when keenval lodged itself into C:\ system volume... I went into safe mode, removed kazaa with the add\remove program (control panel), then re-booted, hit the start task bar button, then all programs button, then hit accessories, system tools and finally system restore. On the left side of the system restore box it says "system restore settings" click on that, then click on the box that says "turn off system restore", let it grind for a few seconds turn off your computer and hopefully keenval is history. Retrace the above proceedure to turn system restore back on. Good luck (windows xp)
  • Use AVG 7.0 detected keenval b, c &e this was after the Kazaa experience as well. infected files were in the system restore file as well. avg fixed the probs. nice program.
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2011-09-12 20:37:23
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Q: How do you remove Trojan horse downloader Keenval B?
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