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Power off your computer, and then turn it on, holding command and R until you hear the start chime or see the apple logo. (This boots you into Recovery Mode). Then select disk utility, and there will be a menu on the left-hand side with a bunch of drives. Choose the one named, "Macintosh HD", and click erase. Then make sure Mac OS Extended (Journaled) is selected for format, and make sure the name is Macintosh HD (you can name it whatever you want, but Macintosh HD is what the factory names it). Then click erase in the bottom right. Afterwards, select erase free space from the same menu and choose how securely you want to erase it. Finally, exit disk utility, and select install OSX, and you will have a factory-reset Apple Computer. Note: if you are not on Mountain Lion or above, you will need the install disk to reinstall the Operating System.

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9y ago
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12y ago

very broad question. it really depends on your make and model.

HP makes it very easy with system recovery.

others have CD's that have system recovery on them,

when all else fails buy a cleaner CD to erase everything or take it to a comp. service center

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9y ago
  1. Use an app like SuperDuper or Carbon Copy Cloner to clone your internal hard drive to an external drive. This enables you to access all your old files, and the drive can be re-cloned to the internal drive if you want to restore your Mac.
  2. Deauthorize your iTunes store account. (You should also deauthorize any third-party apps, such as Photoshop, that are locked to your Mac).
  3. Turn off FileVault (if you are using it).
  4. Sign out of iCloud.
  5. Restart the Mac in Recovery Mode (hold down Command and the R key during restart).
  6. Use Disk Utility to erase the hard drive. Click on Disk Utility > Continue. Select the main volume and click Unmount then Erase). Quit Disk Utility (Disk Utility > Quit Disk Utility).
  7. Click Reinstall OS X and Continue. Follow the instructions to reinstall Mac OS X.
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16y ago

Either flip on the ON switch and press the key that enters SETUP config mode, or consult your hardware manual to see which jumper block you need to change.

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10y ago

Reinstall the Operating System.

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Q: How do you reset an apple computer to the factory defaults?
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